Saudi Arabia Customer Experience Management Market Size & Outlook
Saudi Arabia customer experience management market, 2018-2030 (US$M)
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Saudi Arabia customer experience management market highlights
- The Saudi Arabia customer experience management market generated a revenue of USD 131.7 million in 2023 and is expected to reach USD 385.9 million by 2030.
- The Saudi Arabia market is expected to grow at a CAGR of 16.6% from 2024 to 2030.
- In terms of segment, text analytics was the largest revenue generating analytical tools in 2023.
- Speech Analytics is the most lucrative analytical tools segment registering the fastest growth during the forecast period.
Customer experience management market data book summary
| Market revenue in 2023 | USD 131.7 million |
| Market revenue in 2030 | USD 385.9 million |
| Growth rate | 16.6% (CAGR from 2023 to 2030) |
| Largest segment | Text analytics |
| Fastest growing segment | Speech Analytics |
| Historical data | 2018 - 2022 |
| Base year | 2023 |
| Forecast period | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | EFM Software, Speech Analytics, Text Analytics, Web Analytics & Content Management |
| Key market players worldwide | Adobe Inc, Avaya, Freshworks Inc Ordinary Shares Class A, International Business Machines Corp, Open Text Corp, Oracle Corp, SAP SE, Verint Systems Inc |
Other key industry trends
- In terms of revenue, Saudi Arabia accounted for 1.1% of the global customer experience management market in 2023.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Middle East & Africa, South Africa customer experience management market is projected to lead the regional market in terms of revenue in 2030.
- South Africa is the fastest growing regional market in Middle East & Africa and is projected to reach USD 577.0 million by 2030.
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Customer Experience Management Market Scope
Customer Experience Management Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Saudi Arabia customer experience management market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to customer experience management market will help companies and investors design strategic landscapes.
Text analytics was the largest segment with a revenue share of 43.96% in 2023. Horizon Databook has segmented the Saudi Arabia customer experience management market based on efm software, speech analytics, text analytics, web analytics & content management covering the revenue growth of each sub-segment from 2018 to 2030.
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Target buyers of Saudi Arabia customer experience management market databook
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Our clientele includes a mix of customer experience management market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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Horizon Databook provides a detailed overview of country-level data and insights on the Saudi Arabia customer experience management market , including forecasts for subscribers. This country databook contains high-level insights into Saudi Arabia customer experience management market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
Partial client list
Saudi Arabia customer experience management market size, by analytical tools, 2018-2030 (US$M)
Saudi Arabia Customer Experience Management Market Outlook Share, 2023 & 2030 (US$M)
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