The pricing and cost analysis helps in deriving and forecasting the actual cost of products or services over the forecast period. It considers all the cost components and provides a competitive edge during supplier negotiations. Moreover, the outcome helps procurement leaders understand detailed and fact-based cost drivers for the market.
In this primary market research services procurement intelligence report, we have estimated the pricing of the key cost components. They are personnel, technology and infrastructure, data collection, sample, and fieldwork expenses, marketing, and overheads. Personnel forms the largest cost component for research companies as it includes the salaries, benefits, and training for analysts, project managers, associates, etc. The incentives for in-depth qualitative interviews can be around USD 100 to USD 300, depending on the participant. Rewards and incentives may be in the form of cash, e-gift cards, or merchandise.
Some research companies offer a tiered pricing model aimed at targeting a wider audience and clientele. For instance, Kantar Group has four main tiers under their research pricing plan - “Core”, “Plus”, “Advanced”, and “Enterprise”. The "Core" tier is a flexible service model that can be utilized with or without additional expert options. It includes Kantar's analytical capabilities, dashboarding, and industry benchmarking, along with many other features. However, it does not offer customization options. This model operates on a "pay as you go" basis.
Similarly, “Plus” plan starts around USD 50,000 per year, which is aimed at individuals and teams working on many projects and has limited customization options. The “Advanced Plan” is mainly for small scale companies or teams who are seeking to scale their operations and starts at around USD 100,000 per year. The “Enterprise” option is a bespoke tier that includes a ton of customization with multiple product configurations and assistance from experts.
Compared to full-service research firms, the price of DIY survey platforms is less expensive. For instance, SurveyMonkey pricing model has three parent tiers - “Team Plans,” “Individual Plans” and “Enterprise.” Under each tier, there is a sub-tier named “Premier,” “Advantage” and “Standard/Enterprise.” For individuals, prices start as low as USD 10 per month to USD 60 per month. Under team plans, prices start from USD 17-USD 20 per user per month to USD 45 - USD 50 per user per month.
Every organization and its procurement team look forward to negotiating the best deal when procuring a set of products or subscribing to services. Rate benchmarking involves comparing prices/costs of more than one set of products/services to analyze the most efficient combination that can potentially help the procurement team get the optimum rate.
When analyzing rate benchmarking of primary market research services, the salary of the research analyst plays an important role. For instance, a primary market research analyst will earn more in developed countries like the U.S., the U.K., Singapore, and Japan compared to China, Mexico, and India. This can be attributed to a higher standard of living, higher labor costs, and better economic development. For instance, as of 2024, market research analysts earn on average between USD 78,000 - USD 85,000 per year in the U.S. compared to analysts in India who earn around USD 8,000 - USD 11,000 per year. The availability of cheap and skilled labor and low cost of living leads to this difference mainly apart from other factors. As a result, conducting research in developed nations can be more expensive as compared to emerging/low-cost nations.
Similarly, the average salary of a senior analyst in the U.S. is between USD 138,000 to USD 247,000 per year. Whereas, in India, the senior analyst earns on average between USD 13,500 - 17,000 each year. In Singapore, the research analyst earns around USD 56,000 - USD 60,000 per year.
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Labor cost is one of the key components of the total costs incurred while offering a product or service. Therefore, an organization must decide whether the focus industry should be retained in-house or outsourced if the organization is providing its products or services at competitive prices. If the organization decides in favor of outsourcing, it must understand the difference in the salary structures of suppliers before selecting a supplier and formulating a negotiation strategy.
According to our research, the market research analyst at The Nielsen Company (US), LLC, and Gartner, Inc. receives a 6%–10% higher base salary compared to the market research analyst working in companies such as Ipsos SA, and Kantar Group. However, the year-on-year increment rate in all these companies majorly depends on the Key Result Areas (KRAs).
Organizations may find it cumbersome to continuously track all the latest developments in their supplier landscape. Outsourcing the activities related to gathering intelligence allows organizations to focus on their core offerings. At this juncture, our newsletter service can help organizations stay updated with the latest developments and innovations and subsequently assist in preventing disruptions in the supply chain. We have identified the following developments within the primary market research services in 2023 and 2024.
In May 2024, Ipsos announced the acquisition of Crownit, which specializes in offering a mobile and online panel data collection platform. This strategy aimed to expand Ipsos’ data collection capabilities by using an online approach. Crownit's comprehensive platform simplifies data collection processes and includes research capabilities from Ipsos.
In January 2024, Ipsos acquired I&O Research, a public-sector research agency in the Netherlands. The companies will operate under the name Ipsos I&O. This organization aims to generate fresh business prospects for governments and international institutions, including the European Community. Notably, the Netherlands stands as Europe's fifth-largest research market. To further enhance its research and analytics capabilities, Ipsos also acquired Jarmany in the same month.
In July 2023, NewtonX launched NewtonX Prime, an intelligence platform for smarter investing. The platform offers the expansive reach of a survey, coupled with the thoroughness of an expert interview, all delivered with a search engine. This empowers investors to leverage large-scale primary data to validate hypotheses and arrive at swifter, more assured decisions. The platform will help the company serve more customers with proper data.
In February 2023, Ipsos announced the acquisition of Xperiti, a start-up focusing on B2B research with a presence across the U.S., the Philippines, and Israel. This acquisition will enhance Ipsos' operational efficiency, accelerate the process of expert recruitment and optimize and expand its B2B research capabilities on a global scale. This will also foster the growth of the company in complementary areas through the development of a comprehensive, worldwide B2B Expert Insights Platform.
Component wise cost break down for better negotiation for the client, highlights the key cost drivers in the market with future price fluctuation for different materials (e.g.: steel, aluminum, etc.) used in the production process
Offering cost transparency for different products / services procured by the client. A typical report involves 2-3 case scenarios helping clients to select the best suited engagement with the supplier
Determining and forecasting salaries for specific skill set labor to make decision on outsourcing vs in-house.
A typical newsletter study by capturing latest information for specific suppliers related to: M&As, technological innovations, expansion, litigations, bankruptcy etc.