Market revenue in 2023 | USD 4,588.6 million |
Market revenue in 2030 | USD 11,041.6 million |
Growth rate | 13.4% (CAGR from 2023 to 2030) |
Largest segment | Voice |
Fastest growing segment | Chat Support |
Historical data | 2018 - 2022 |
Base year | 2023 |
Forecast period | 2024 - 2030 |
Quantitative units | Revenue in USD million |
Market segmentation | Email Support, Chat Support, Voice, Other Services |
Key market players worldwide | Infosys Ltd ADR, Scicom MSC Bhd, Serco Group PLC, Teleperformance SE, TTEC Holdings Inc, Wipro Ltd ADR, Capgemini SE, Alorica, Concentrix Corp Ordinary Shares, CGS International Inc, Intermediate Capital Group PLC, RAYA CX |
No credit card required*
Name | Profile | # Employees | HQ | Website |
---|
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to call and contact center outsourcing market will help companies and investors design strategic landscapes.
Voice was the largest segment with a revenue share of 34.11% in 2023. Horizon Databook has segmented the Japan call and contact center outsourcing market based on email support, chat support, voice, other services covering the revenue growth of each sub-segment from 2018 to 2030.
Horizon Databook provides a detailed overview of country-level data and insights on the Japan call and contact center outsourcing market , including forecasts for subscribers. This country databook contains high-level insights into Japan call and contact center outsourcing market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
Sign up and get instant basic access to databook, upgrade
when ready, or enjoy our
free plan indefinitely.
Included in Horizon account