The global next generation OSS and BSS market size is anticipated to reach USD 132.43 billion by 2030, according to a new report by Grand View Research, Inc. The market is projected to grow at a CAGR of 13.3% from 2024 to 2030. The next generation OSS and BSS solutions are transforming the business processes of the Communication Service Providers (CSP). They are aimed at automation process while delivering superior services in a rapidly changing technological landscape. These solutions are also transforming the traditional network into software programmable domains running on simplified, lower cost hardware, resulting in driving the convergence of IT and Telecom sector.
Operations Support System (OSS) and Business Support System (BSS) offers automation of billing, customer service, service assurance, and service fulfillment, to CSP. The growing popularity and deployment of next generation OSS and BSS in the telecom sector is anticipated to be a potential factor influencing market growth over the forecast period. The growth can be attributed to a better customer experience management which is anticipated to become more imperative to the telecom service providers in the near future.
The technological shift in mobile network and customer’s option to a port-out of the cellular network has increased concern within the telecom sector. In light to which there has been an increased focus on customer retention with the use of analytics and is also anticipated to fuel demand for next generation OSS and BSS solution over the forecast period.
CSPs are focused on gaining the advantage of newer technology aimed at increasing revenue and lowering risk of providing services to the customers. Next generation OSS and BSS transformation are enabling marketers to launch new promotions & pricing plans, thereby reducing time-to-market and resulting higher revenue generation. This also results in business agility and innovation for the CSPs. Growing requirement of advanced OSS and BSS for supporting over-the-horizon services such as Cloud and M2M is furthermore anticipated to impact industry growth over the next eight years.
Request a free sample copy or view report summary: Next Generation OSS And BSS Market Report
The service assurance segment accounted for the largest revenue share of 24.7% in 2023. Consumers demand high-quality, uninterrupted services and personalized experiences.
The fixed and wireless segment accounted for the largest market revenue share in 2023. The convergence of fixed and wireless networks is a significant driver for this market.
North America accounted for the largest revenue share of 39.7% of the global market in 2023 and Asia Pacific next generation OSS and BSS market is anticipated to witness the fastest growth during the forecast period.
Grand View Research has segmented the global next generation OSS and BSS market report based on architecture, network, and region:
Next Generation OSS And BSS Architecture Outlook (Revenue, USD Billion, 2018 - 2030)
Revenue Management
Service Fulfillment
Customer Management
Account Management
Service Assurance
Network Management Systems
Next Generation OSS And BSS Network Outlook (Revenue, USD Billion, 2018 - 2030)
Cable and Satellite
Fixed and Wireless
Mobile
Mobile Virtual Network Enabler (MVNE)
Others
Next Generation OSS And BSS Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Asia Pacific
Japan
China
India
South Korea
Australia
Latin America
Brazil
Argentina
Middle East and Africa (MEA)
Saudi Arabia
South Africa
UAE
List Of Key Players in the Next Generation OSS And BSS Market
Hewlett Packard Enterprise Development LP
Huawei Technologies Co., Ltd.
Capgemini
Accenture
Amdocs
Oracle
IBM
CSG Systems, Inc.
Sigma Software
CHR Solutions
"The quality of research they have done for us has been excellent..."