The global healthcare digital experience platform market size is expected to reach at USD 2.9 billion in 2030 and is forecasted to grow at a CAGR of 12.5% from 2024 to 2030. The increase in the adoption of healthcare digital experience platforms for improving connectivity and growing requirements to curb costs in healthcare settings are key factors contributing to the market growth. Features such as end-to-end efficiency accelerating customer acquisition, boosting retention period, and promoting long-term growth prospects among various payer organizations in the healthcare sector are among other key driving factors.
The healthcare digital experience platform combines various key digital technologies, such as content management systems, analytics, patient data, and AI, along with marketing automation capabilities that aid patients with real-time personalized content through a single platform for enhanced patient engagement. Continuous technological upgrades for optimizing healthcare digital experiences with the advent of native analytics and machine learning capabilities are driving the market. In addition, the growing focus of the healthcare sector on improving patient engagement and interaction, adopting a patient-centric marketing approach, and providing customized solutions is expected to accelerate the deployment of these platforms across the sector.
Furthermore, an increasing number of digital experience platform offerings in the healthcare market are leveraging various advanced technologies, including AI and machine language. In addition, several IT vendors and healthcare organizations are setting up partnerships and collaborations to curb rising costs and establish connected digital experiences. The payers and providers shortly are anticipated to adopt these platforms at faster rates to meet the growing patient demand for enhanced care.
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The market growth can be attributed to an increase in the number of government initiatives worldwide to promote digitalization
The platform component segment dominated the global market in 2023 due to the growing adoption of digital experience platforms by various startups and organizations
The cloud-based delivery mode segment held the largest revenue share during forcast period owing to the growing demand for cloud technology across different organizations for secure information sharing, streamlining costs, and improving operational efficiency
Grand View Research has segmented the global healthcare digital experience platform market report on the basis of component, delivery mode, application, and region:
Healthcare Digital Experience Platform Component Outlook (Revenue, USD Million, 2020 - 2030)
Platform
Services
Healthcare Digital Experience Platform Delivery Mode Outlook (Revenue, USD Million, 2020 - 2030)
On-premises
Cloud Based
Healthcare Digital Experience Platform Application Outlook (Revenue, USD Million, 2020 - 2030)
Business-to-Consumer (B2C)
Business-to-Business (B2B)
Others
Healthcare Digital Experience Platform Regional Outlook (Revenue, USD Million, 2020 - 2030)
North America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Italy
Spain
Denmark
Sweden
Norway
Asia Pacific
Japan
China
India
Australia
South Korea
Thailand
Latin America
Brazil
Argentina
MEA
South Africa
Saudi Arabia
UAE
Kuwait
List of Key Players in Healthcare Digital Experience Platform Market
Accenture
Sitecore
Optimizely
Liferay Inc.
Wipro
Cognizant
SoftServe Inc.
Oracle
Microsoft
Salesforce, Inc.
Open Text Corporation
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