Table of Contents
Chapter 1. Methodology and Scope
1.1. Market Segmentation and Scope
1.2. Market Definitions
1.3. Research Methodology
1.3.1. Information Procurement
1.3.2. Information or Data Analysis
1.3.3. Market Formulation & Data Visualization
1.3.4. Data Validation & Publishing
1.4. Research Scope and Assumptions
1.4.1. List of Data Sources
Chapter 2. Executive Summary
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
Chapter 3. Global Speech Analytics Market Variables, Trends, & Scope
3.1. Market Introduction/Lineage Outlook
3.2. Market Size and Growth Prospects (USD Million)
3.3. Market Dynamics
3.3.1. Market Drivers Analysis
3.3.2. Market Restraints Analysis
3.4. Global Speech Analytics Market Analysis Tools
3.4.1. Porter’s Analysis
3.4.1.1. Bargaining power of the suppliers
3.4.1.2. Bargaining power of the buyers
3.4.1.3. Threats of substitution
3.4.1.4. Threats from new entrants
3.4.1.5. Competitive rivalry
3.4.2. PESTEL Analysis
3.4.2.1. Political landscape
3.4.2.2. Economic and Social landscape
3.4.2.3. Technological landscape
3.4.2.4. Environmental landscape
3.4.2.5. Legal landscape
Chapter 4. Global Speech Analytics Market: Components Estimates & Trend Analysis
4.1. Segment Dashboard
4.2. Global Speech Analytics Market: Components Movement Analysis, 2023 & 2030 (USD Million)
4.3. Solutions
4.3.1. Solutions Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Services
4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 5. Global Speech Analytics Market: Deployment Estimates & Trend Analysis
5.1. Segment Dashboard
5.2. Global Speech Analytics Market: Deployment Movement Analysis, 2023 & 2030 (USD Million)
5.3. On-Premises
5.3.1. On-premises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. Cloud
5.4.1. Cloud Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 6. Global Speech Analytics Market: Enterprise Size Estimates & Trend Analysis
6.1. Segment Dashboard
6.2. Global Speech Analytics Market: Enterprise Size Movement Analysis, 2023 & 2030 (USD Million)
6.3. SMEs
6.3.1. SMEs Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. Large Enterprise
6.4.1. Large Enterprise Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. Global Speech Analytics Market: Vertical Estimates & Trend Analysis
7.1. Segment Dashboard
7.2. Global Speech Analytics Market: Vertical Movement Analysis, 2023 & 2030 (USD Million)
7.3. BFSI
7.3.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. Telecommunications
7.4.1. Telecommunications Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Healthcare
7.5.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. Retail
7.6.1. Retail Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.7. Government
7.7.1. Government Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.8. Travel and Hospitality
7.8.1. Travel and Hospitality Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.9. Others
7.9.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 8. Global Speech Analytics Market: Regional Estimates & Trend Analysis
8.1. Global Speech Analytics Market Share, By Region, 2023 & 2030 (USD Million)
8.2. North America
8.2.1. North America Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.2. U.S.
8.2.2.1. U.S. Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.3. Canada
8.2.3.1. Canada Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.4. Mexico
8.2.4.1. Mexico Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3. Europe
8.3.1. Europe Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.2. UK
8.3.2.1. UK Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.3. Germany
8.3.3.1. Germany Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.4. France
8.3.4.1. France Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4. Asia Pacific
8.4.1. Asia Pacific Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.2. China
8.4.2.1. China Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.3. Japan
8.4.3.1. Japan Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.4. India
8.4.4.1. India Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.5. South Korea
8.4.5.1. South Korea Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.6. Australia
8.4.6.1. Australia Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5. Latin America
8.5.1. Latin America Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5.2. Brazil
8.5.2.1. Brazil Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6. Middle East and Africa
8.6.1. Middle East and Africa Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.2. Saudi Arabia
8.6.2.1. Saudi Arabia Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.3. UAE
8.6.3.1. UAE Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.4. South Africa
8.6.4.1. South Africa Speech Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 9. Competitive Landscape
9.1. Recent Developments & Impact Analysis by Key Market Participants
9.2. Company Categorization
9.3. Company Heat Map Analysis
9.4. Company Profiles
9.4.1. Avaya LLC
9.4.1.1. Participant’s Overview
9.4.1.2. Financial Performance
9.4.1.3. Product Benchmarking
9.4.1.4. Recent Developments/ Strategic Initiatives
9.4.2. Calabrio, Inc.
9.4.2.1. Participant’s Overview
9.4.2.2. Financial Performance
9.4.2.3. Product Benchmarking
9.4.2.4. Recent Developments/ Strategic Initiatives
9.4.3. CallMiner
9.4.3.1. Participant’s Overview
9.4.3.2. Financial Performance
9.4.3.3. Product Benchmarking
9.4.3.4. Recent Developments/ Strategic Initiatives
9.4.4. Qualtrics
9.4.4.1. Participant’s Overview
9.4.4.2. Financial Performance
9.4.4.3. Product Benchmarking
9.4.4.4. Recent Developments/ Strategic Initiatives
9.4.5. Genesys
9.4.5.1. Participant’s Overview
9.4.5.2. Financial Performance
9.4.5.3. Product Benchmarking
9.4.5.4. Recent Developments/ Strategic Initiatives
9.4.6. Hewlett Packard Enterprise Development LP
9.4.6.1. Participant’s Overview
9.4.6.2. Financial Performance
9.4.6.3. Product Benchmarking
9.4.6.4. Recent Developments/ Strategic Initiatives
9.4.7. inContact, Inc.
9.4.7.1. Participant’s Overview
9.4.7.2. Financial Performance
9.4.7.3. Product Benchmarking
9.4.7.4. Recent Developments/ Strategic Initiatives
9.4.8. NICE
9.4.8.1. Participant’s Overview
9.4.8.2. Financial Performance
9.4.8.3. Product Benchmarking
9.4.8.4. Recent Developments/ Strategic Initiatives
9.4.9. Verint Systems Inc.’
9.4.9.1. Participant’s Overview
9.4.9.2. Financial Performance
9.4.9.3. Product Benchmarking
9.4.9.4. Recent Developments/ Strategic Initiatives