IT Services Outsourcing Market Size, Share & Trends Analysis Report By Location (On-shore, Off-shore), By End Use (BFSI, Healthcare), By Service, By Enterprise Size, By Region, And Segment Forecasts, 2025 - 2030

Table of Contents

Chapter 1. Methodology and Scope
                    1.1. Market Segmentation and Scope
                    1.2. Market Definitions
                        1.2.1. Information analysis
                        1.2.2. Market formulation & data visualization
                        1.2.3. Data validation & publishing
                    1.3. Research Scope and Assumptions
                        1.3.1. List of Data Sources
Chapter 2. Executive Summary
                    2.1. Market Outlook
                    2.2. Segment Outlook
                    2.3. Competitive Insights
Chapter 3. IT Services Outsourcing Market Variables, Trends, & Scope
                    3.1. Market Lineage Outlook
                    3.2. Market Dynamics
                        3.2.1. Market Driver Analysis
                        3.2.2. Market Restraint Analysis
                        3.2.3. Location Challenge
                    3.3. IT Services Outsourcing Market Analysis Tools
                        3.3.1. Location Analysis - Porter’s
                            3.3.1.1. Bargaining power of the suppliers
                            3.3.1.2. Bargaining power of the buyers
                            3.3.1.3. Threats of substitution
                            3.3.1.4. Threats from new entrants
                            3.3.1.5. Competitive rivalry
                        3.3.2. PESTEL Analysis
                            3.3.2.1. Political landscape
                            3.3.2.2. Economic and social landscape
                            3.3.2.3. Technological landscape
Chapter 4. IT Services Outsourcing Market: Application Estimates & Trend Analysis
                    4.1. Segment Dashboard
                    4.2. IT Services Outsourcing Market: Application Movement Analysis, 2024 & 2030 (USD Million)
                    4.3. End Use Services
                        4.3.1. End Use Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.4. Emerging Technology Services
                        4.4.1. Emerging Technology Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.5. Data Center Operations
                        4.5.1. Data Center Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.6. Helpdesk Services
                        4.6.1. Helpdesk Services
                    4.7. Infrastructure Capacity Services
                        4.7.1. Infrastructure Capacity Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.8. Managed Security Operations
                        4.8.1. Managed Security Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.9. Network Operations
                        4.9.1. Network Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.10. Others
                        4.10.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 5. IT Services Outsourcing Market: Location Estimates & Trend Analysis
                    5.1. Segment Dashboard
                    5.2. IT Services Outsourcing Market: Location Movement Analysis, 2024 & 2030 (USD Million)
                    5.3. On-shore
                        5.3.1. On-shore Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    5.4. Off-shore
                        5.4.1. Off-shore Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 6. IT Services Outsourcing Market: Enterprise Size Estimates & Trend Analysis
                    6.1. Segment Dashboard
                    6.2. IT Services Outsourcing Market: Enterprise Size Movement Analysis, 2024 & 2030 (USD Million)
                    6.3. Large Enterprises
                        6.3.1. Large Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.4. Small and Medium Enterprises (SME’s)
                        6.4.1. Small and Medium Enterprises (SME’s) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. IT Services Outsourcing Market: End Use Estimates & Trend Analysis
                    7.1. Segment Dashboard
                    7.2. IT Services Outsourcing Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
                    7.3. Aerospace & Defense
                        7.3.1. Aerospace & Defense Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.4. BFSI
                        7.4.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.5. Healthcare
                        7.5.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.6. Retail & e-commerce
                        7.6.1. Retail & e-commerce Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.7. Telecom & Media
                        7.7.1. Telecom & Media Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.8. Others
                        7.8.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 8. IT Services Outsourcing Market: Regional Estimates & Trend Analysis
                    8.1. IT Services Outsourcing Market Share, By Region, 2024 & 2030 (USD Million)
                    8.2. North America
                        8.2.1. North America IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.2.2. U.S.
                            8.2.2.1. U.S. IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.2.3. Canada
                            8.2.3.1. Canada IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.2.4. Mexico
                            8.2.4.1. Mexico IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    8.3. Europe
                        8.3.1. Europe IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.3.2. UK
                            8.3.2.1. UK IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.3.3. Germany
                            8.3.3.1. Germany IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.3.4. France
                            8.3.4.1. France IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    8.4. Asia Pacific
                        8.4.1. Asia Pacific IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.4.2. China
                            8.4.2.1. China IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.4.3. Japan
                            8.4.3.1. Japan IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.4.4. India
                            8.4.4.1. India IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.4.5. South Korea
                            8.4.5.1. South Korea IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.4.6. Australia
                            8.4.6.1. Australia IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    8.5. Latin America
                        8.5.1. Latin America IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.5.2. Brazil
                            8.5.2.1. Brazil IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    8.6. Middle East and Africa
                        8.6.1. Middle East and Africa IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.6.2. UAE
                            8.6.2.1. UAE IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.6.3. Saudi Arabia
                            8.6.3.1. Saudi Arabia IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        8.6.4. South Africa
                            8.6.4.1. South Africa IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 9. Competitive Landscape
                    9.1. Company Categorization
                    9.2. Company Market Positioning
                    9.3. Company Heat Map Analysis
                    9.4. Company Profiles/Listing
                        9.4.1. Accenture PLC
                            9.4.1.1. Participant’s Overview
                            9.4.1.2. Financial Performance
                            9.4.1.3. Product Benchmarking
                            9.4.1.4. Strategic Initiatives
                        9.4.2. IBM Corporation
                            9.4.2.1. Participant’s Overview
                            9.4.2.2. Financial Performance
                            9.4.2.3. Product Benchmarking
                            9.4.2.4. Strategic Initiatives
                        9.4.3. Fujitsu Limited
                            9.4.3.1. Participant’s Overview
                            9.4.3.2. Financial Performance
                            9.4.3.3. Product Benchmarking
                            9.4.3.4. Strategic Initiatives
                        9.4.4. Hewlett Packard Enterprise Development LP
                            9.4.4.1. Participant’s Overview
                            9.4.4.2. Financial Performance
                            9.4.4.3. Product Benchmarking
                            9.4.4.4. Strategic Initiatives
                        9.4.5. SAP SE
                            9.4.5.1. Participant’s Overview
                            9.4.5.2. Financial Performance
                            9.4.5.3. Product Benchmarking
                            9.4.5.4. Strategic Initiatives
                        9.4.6. Capgemini Services SAS
                            9.4.6.1. Participant’s Overview
                            9.4.6.2. Financial Performance
                            9.4.6.3. Product Benchmarking
                            9.4.6.4. Strategic Initiatives
                        9.4.7. Cognizant Technology Solutions Corporation
                            9.4.7.1. Participant’s Overview
                            9.4.7.2. Financial Performance
                            9.4.7.3. Product Benchmarking
                            9.4.7.4. Strategic Initiatives
                        9.4.8. Infosys Limited
                            9.4.8.1. Participant’s Overview
                            9.4.8.2. Financial Performance
                            9.4.8.3. Product Benchmarking
                            9.4.8.4. Strategic Initiatives
                        9.4.9. NTT DATA GROUP Corporation
                            9.4.9.1. Participant’s Overview
                            9.4.9.2. Financial Performance
                            9.4.9.3. Product Benchmarking
                            9.4.9.4. Strategic Initiatives
                        9.4.10. Oracle Corporation
                            9.4.10.1. Participant’s Overview
                            9.4.10.2. Financial Performance
                            9.4.10.3. Product Benchmarking
                            9.4.10.4. Strategic Initiatives

List of Tables

Table 1 Global IT services outsourcing market size estimates & forecasts 2018 - 2030 (USD Million)
Table 2 Global IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 3 Global IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 4 Global IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 5 Global IT services outsourcing market, by enterprise size 2018 - 2030 (USD Million)
Table 6 Global IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 7 End use services IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 8 Emerging technology services IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 9 Data center operations IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 10 Helpdesk services IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 11 Infrastructure capacity services IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 12 Managed security operations IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 13 Network operations IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 14 Others IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 15 On-shore IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 16 Off-shore IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 17 Large Enterprises IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 18 Small and Medium Enterprises (SME’s) IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 19 Aerospace & Defense IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 20 BFSI IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 21 Healthcare IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 22 Retail & e-commerce IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 23 Telecom & Media IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 24 Others IT services outsourcing market, by region 2018 - 2030 (USD Million)
Table 25 North America IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 26 North America IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 27 North America IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 28 North America IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 29 U.S. IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 30 U.S. IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 31 U.S. IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 32 Canada IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 33 Canada IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 34 Canada IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 35 Mexico IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 36 Mexico IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 37 Mexico IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 38 Europe IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 39 Europe IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 40 Europe IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 41 UK IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 42 UK IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 43 UK IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 44 Germany IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 45 Germany IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 46 Germany IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 47 France IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 48 France IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 49 France IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 50 Asia pacific IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 51 Asia pacific IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 52 Asia pacific IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 53 China IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 54 China IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 55 China IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 56 India IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 57 India IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 58 India IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 59 Japan IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 60 Japan IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 61 Japan IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 62 South Korea IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 63 South Korea IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 64 South Korea IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 65 Australia IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 66 Australia IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 67 Australia IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 68 Latin America IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 69 Latin America IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 70 Latin America IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 71 Brazil IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 72 Brazil IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 73 Brazil IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 74 Middle East & Africa IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 75 Middle East & Africa IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 76 Middle East & Africa IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 77 South Africa IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 78 South Africa IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 79 South Africa IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 80 Saudi Arabia IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 81 Saudi Arabia IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 82 Saudi Arabia IT services outsourcing market, by end use 2018 - 2030 (USD Million)
Table 83 UAE IT services outsourcing market, by service 2018 - 2030 (USD Million)
Table 84 UAE IT services outsourcing market, by location 2018 - 2030 (USD Million)
Table 85 UAE IT services outsourcing market, by end use 2018 - 2030 (USD Million)

List of Figures

Fig. 1 IT services outsourcing market segmentation
Fig. 2 Information procurement
Fig. 3 Data analysis models
Fig. 4 Market formulation and validation
Fig. 5 Data validating & publishing
Fig. 6 IT services outsourcing market snapshot
Fig. 7 IT services outsourcing market segment snapshot
Fig. 8 IT services outsourcing market competitive landscape snapshot
Fig. 9 Market research process
Fig. 10 Market driver relevance analysis (current & future impact)
Fig. 11 Market restraint relevance analysis (current & future impact)
Fig. 12 IT services outsourcing market, by service, key takeaways
Fig. 13 IT services outsourcing market, by service, market share, 2024 & 2030
Fig. 14 End Use Services market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 15 Emerging technology services market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 16 Data center operations market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 17 Helpdesk services market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 18 Infrastructure capacity services market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 19 Managed security operations market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 20 Network operations market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 21 Others market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 22 IT services outsourcing market, by location, key takeaways
Fig. 23 IT services outsourcing market, by location, market share, 2024 & 2030
Fig. 24 On-shore market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 25 Off-shore market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 26 IT services outsourcing market, by enterprise size, key takeaways
Fig. 27 IT services outsourcing market, by enterprise size, market share, 2024 & 2030
Fig. 28 Large Enterprises market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 29 Small and Medium Enterprises (SME’s) market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 30 IT services outsourcing market, by end use, key takeaways
Fig. 31 IT services outsourcing market, by end use, market share, 2024 & 2030
Fig. 32 Aerospace & Defense market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 33 BFSI market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 34 Healthcare market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 35 Retail & e-commerce market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 36 Telecom & Media market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 37 Others market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 38 North America IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 39 U.S. IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 40 Canada IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 41 Mexico IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 42 Europe IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 43 UK IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 44 Germany IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 45 France IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 46 Asia pacific IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 47 China IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 48 Japan IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 49 South Korea IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 50 India IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 51 Australia IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 52 Latin America IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 53 Brazil IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 54 Mea IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 55 South Africa IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 56 UAE IT services outsourcing market estimates & forecast, 2018 - 2030 (USD Million)
Fig. 57 Strategic framework