Customer Relationship Management Market Size, Share, & Trends Analysis Report, By Component, By Solution, By Deployment, By Enterprise Size, By End Use, And Segment Forecasts, 2024 - 2030

Table of Contents

Chapter 1. Customer Relationship Management Market: Methodology and Scope
                   1.1. Market Segmentation and Scope
                   1.2. Market Definitions
                   1.3. Research Methodology
                       1.3.1. Information Procurement
                       1.3.2. Information or Data Analysis
                       1.3.3. Market Formulation & Data Visualization
                       1.3.4. Data Validation & Publishing
                   1.4. Research Scope and Assumptions
                       1.4.1. List of Data Sources
Chapter 2. Customer Relationship Management Market: Executive Summary
                   2.1. Market Outlook
                   2.2. Segment Outlook
                   2.3. Competitive Insights
Chapter 3. Customer Relationship Management Market: Variables, Trends, & Scope
                   3.1. Market Introduction/Lineage Outlook
                   3.2. Market Size and Growth Prospects (USD Billion)
                   3.3. Industry Value Chain Analysis
                   3.4. Market Dynamics
                       3.4.1. Market Drivers Analysis
                       3.4.2. Market Restraints Analysis
                       3.4.3. Market Opportunity Analysis
                   3.5. Customer Relationship Management Market Analysis Tools
                       3.5.1. Porter’s Analysis
                           3.5.1.1. Bargaining power of the suppliers
                           3.5.1.2. Bargaining power of the buyers
                           3.5.1.3. Threats of substitution
                           3.5.1.4. Threats from new entrants
                           3.5.1.5. Competitive rivalry
                       3.5.2. PESTEL Analysis
                           3.5.2.1. Political landscape
                           3.5.2.2. Economic and Social landscape
                           3.5.2.3. Technological landscape
                           3.5.2.4. Environmental landscape
                           3.5.2.5. Legal landscape
Chapter 4. Customer Relationship Management Market: Component Estimates & Trend Analysis
                   4.1. Segment Dashboard
                   4.2. Customer Relationship Management Market: Component Movement Analysis, USD Billion, 2023 & 2030
                   4.3. Solution
                       4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   4.4. Services
                       4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 5. Customer Relationship Management Market: Solution Estimates & Trend Analysis
                   5.1. Segment Dashboard
                   5.2. Customer Relationship Management Market: Solution Movement Analysis, USD Billion, 2023 & 2030
                   5.3. Customer Service
                       5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   5.4. Customer Experience Management
                       5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   5.5. CRM Analytics
                       5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   5.6. Marketing Automation
                       5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   5.7. Salesforce Automation
                       5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   5.8. Social Media Monitoring
                       5.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   5.9. Others
                       5.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 6. Customer Relationship Management Market: Deployment Estimates & Trend Analysis
                   6.1. Segment Dashboard
                   6.2. Customer Relationship Management Market: Deployment Movement Analysis, USD Billion, 2023 & 2030
                   6.3. Cloud
                       6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   6.4. On-premise
                       6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 7. Customer Relationship Management Market: Enterprise Size Estimates & Trend Analysis
                   7.1. Segment Dashboard
                   7.2. Customer Relationship Management Market: Enterprise Size Movement Analysis, USD Billion, 2023 & 2030
                   7.3. Large Enterprises
                       7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   7.4. Small & Medium Enterprises (SMEs)
                       7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 8. Customer Relationship Management Market: End Use Estimates & Trend Analysis
                   8.1. Segment Dashboard
                   8.2. Customer Relationship Management Market: End Use Movement Analysis, USD Billion, 2023 & 2030
                   8.3. BFSI
                       8.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   8.4. Retail
                       8.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   8.5. Healthcare
                       8.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   8.6. IT & Telecom
                       8.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   8.7. Discrete Manufacturing
                       8.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   8.8. Government & Education
                       8.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                   8.9. Others
                       8.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       Chapter 9. Customer Relationship Management Market: Regional Estimates & Trend Analysis
                   9.1. Customer Relationship Management Market Share by Region, 2023 & 2030 (USD Billion)
                   9.2. North America
                       9.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       9.2.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                       9.2.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                       9.2.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                       9.2.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                       9.2.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.2.7. U.S.
                           9.2.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.2.7.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.2.7.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.2.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.2.7.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.2.7.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.2.8. Canada
                           9.2.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.2.8.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.2.8.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.2.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.2.8.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.2.8.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.2.9. Mexico
                           9.2.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.2.9.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.2.9.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.2.9.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.2.9.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.2.9.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                   9.3. Europe
                       9.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       9.3.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                       9.3.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                       9.3.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                       9.3.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                       9.3.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.3.7. U.K.
                           9.3.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.3.7.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.3.7.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.3.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.3.7.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.3.7.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.3.8. Germany
                           9.3.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.3.8.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.3.8.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.3.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.3.8.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.3.8.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.3.9. France
                           9.3.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.3.9.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.3.9.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.3.9.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.3.9.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.3.9.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.3.10. Spain
                           9.3.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.3.10.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.3.10.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.3.10.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.3.10.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.3.10.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                   9.4. Asia Pacific
                       9.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       9.4.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                       9.4.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                       9.4.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                       9.4.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                       9.4.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.4.7. China
                           9.4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.4.7.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.4.7.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.4.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.4.7.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.4.7.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.4.8. India
                           9.4.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.4.8.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.4.8.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.4.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.4.8.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.4.8.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.4.9. Japan
                           9.4.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.4.9.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.4.9.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.4.9.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.4.9.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.4.9.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.4.10. Australia
                           9.4.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.4.10.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.4.10.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.4.10.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.4.10.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.4.10.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.4.11. New Zealand
                           9.4.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.4.11.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.4.11.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.4.11.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.4.11.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.4.11.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                   9.5. South America
                       9.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       9.5.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                       9.5.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                       9.5.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                       9.5.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                       9.5.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.5.7. Brazil
                           9.5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.5.7.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.5.7.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.5.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.5.7.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.5.7.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                   9.6. Middle East & Africa
                       9.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                       9.6.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                       9.6.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                       9.6.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                       9.6.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                       9.6.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.6.7. UAE
                           9.6.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.6.7.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.6.7.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.6.7.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.6.7.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.6.7.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
                       9.6.8. Saudi Arabia
                           9.6.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
                           9.6.8.2. Market Size Estimates and Forecasts by Component, 2018 - 2030 (USD Billion)
                           9.6.8.3. Market Size Estimates and Forecasts by Solution, 2018 - 2030 (USD Billion)
                           9.6.8.4. Market Size Estimates and Forecasts by Deployment, 2018 - 2030 (USD Billion)
                           9.6.8.5. Market Size Estimates and Forecasts by Enterprise Size, 2018 - 2030 (USD Billion)
                           9.6.8.6. Market Size Estimates and Forecasts by End Use, 2018 - 2030 (USD Billion)
Chapter 10. Competitive Landscape
                   10.1. Recent Developments & Impact Analysis by Key Market Participants
                   10.2. Company Categorization
                   10.3. Company Market Positioning
                   10.4. Company Market Share Analysis
                   10.5. Company Heat Map Analysis
                   10.6. Strategy Mapping
                       10.6.1. Expansion
                       10.6.2. Mergers & Acquisition
                       10.6.3. Partnerships & Collaborations
                       10.6.4. New Product Launches
                       10.6.5. Research And Development
                   10.7. Company Profiles
                       10.7.1. Adobe
                           10.7.1.1. Participant’s Overview
                           10.7.1.2. Financial Performance
                           10.7.1.3. Product Benchmarking
                           10.7.1.4. Recent Developments
                       10.7.2. ClickUp
                           10.7.2.1. Participant’s Overview
                           10.7.2.2. Financial Performance
                           10.7.2.3. Product Benchmarking
                           10.7.2.4. Recent Developments
                       10.7.3. Copper CRM, Inc.
                           10.7.3.1. Participant’s Overview
                           10.7.3.2. Financial Performance
                           10.7.3.3. Product Benchmarking
                           10.7.3.4. Recent Developments
                       10.7.4. Creatio
                           10.7.4.1. Participant’s Overview
                           10.7.4.2. Financial Performance
                           10.7.4.3. Product Benchmarking
                           10.7.4.4. Recent Developments
                       10.7.5. Freshworks Inc.
                           10.7.5.1. Participant’s Overview
                           10.7.5.2. Financial Performance
                           10.7.5.3. Product Benchmarking
                           10.7.5.4. Recent Developments
                       10.7.6. Insightly Inc.
                           10.7.6.1. Participant’s Overview
                           10.7.6.2. Financial Performance
                           10.7.6.3. Product Benchmarking
                           10.7.6.4. Recent Developments
                       10.7.7. Microsoft Corporation
                           10.7.7.1. Participant’s Overview
                           10.7.7.2. Financial Performance
                           10.7.7.3. Product Benchmarking
                           10.7.7.4. Recent Developments
                       10.7.8. monday.com
                           10.7.8.1. Participant’s Overview
                           10.7.8.2. Financial Performance
                           10.7.8.3. Product Benchmarking
                           10.7.8.4. Recent Developments
                       10.7.9. Nimble
                           10.7.9.1. Participant’s Overview
                           10.7.9.2. Financial Performance
                           10.7.9.3. Product Benchmarking
                           10.7.9.4. Recent Developments
                       10.7.10. Oracle Corporation
                           10.7.10.1. Participant’s Overview
                           10.7.10.2. Financial Performance
                           10.7.10.3. Product Benchmarking
                           10.7.10.4. Recent Developments
                       10.7.11. Salesforce.com, Inc.
                           10.7.11.1. Participant’s Overview
                           10.7.11.2. Financial Performance
                           10.7.11.3. Product Benchmarking
                           10.7.11.4. Recent Developments
                       10.7.12. SAP SE
                           10.7.12.1. Participant’s Overview
                           10.7.12.2. Financial Performance
                           10.7.12.3. Product Benchmarking
                           10.7.12.4. Recent Developments
                       10.7.13. SugarCRM Inc.
                           10.7.13.1. Participant’s Overview
                           10.7.13.2. Financial Performance
                           10.7.13.3. Product Benchmarking
                           10.7.13.4. Recent Developments
                       10.7.14. Zendesk
                           10.7.14.1. Participant’s Overview
                           10.7.14.2. Financial Performance
                           10.7.14.3. Product Benchmarking
                           10.7.14.4. Recent Developments
                       10.7.15. Zoho Corporation Pvt. Ltd.
                           10.7.15.1. Participant’s Overview
                           10.7.15.2. Financial Performance
                           10.7.15.3. Product Benchmarking
                           10.7.15.4. Recent Developments

List of Tables

Table 1 Customer relationship management market 2018 - 2030 (USD Billion)
Table 2 Global customer relationship management market estimates and forecasts by region, 2018 - 2030 (USD Billion)
Table 3 Global customer relationship management market estimates and forecasts by component, 2018 - 2030 (USD Billion)
Table 4 Global customer relationship management market estimates and forecasts by solution, (USD Billion), 2018 - 2030
Table 5 Global customer relationship management market estimates and forecasts by services, (USD Billion), 2018 - 2030
Table 6 Global customer relationship management market estimates and forecasts by deployment, (USD Billion), 2018 - 2030
Table 7 Global customer relationship management market estimates and forecasts by enterprise size, (USD Billion), 2018 - 2030
Table 8 Global customer relationship management market estimates and forecasts by end use, 2018 - 2030 (USD Billion)
Table 9 Component market by region, 2018 - 2030 (USD Billion)
Table 10 Solution market by region, 2018 - 2030 (USD Billion)
Table 11 Services market by region, 2018 - 2030 (USD Billion)
Table 12 Solution market by region, 2018 - 2030 (USD Billion)
Table 13 Customer service market by region, 2018 - 2030 (USD Billion)
Table 14 Customer experience management market by region, 2018 - 2030 (USD Billion)
Table 15 CRM analytics market by region, 2018 - 2030 (USD Billion)
Table 16 Marketing automation market by region, 2018 - 2030 (USD Billion)
Table 17 Salesforce automation market by region, 2018 - 2030 (USD Billion)
Table 18 Social media monitoring market by region, 2018 - 2030 (USD Billion)
Table 19 Others market by region, 2018 - 2030 (USD Billion)
Table 20 Deployment market by region, 2018 - 2030 (USD Billion)
Table 21 Cloud market by region, 2018 - 2030 (USD Billion)
Table 22 On premise market by region, 2018 - 2030 (USD Billion)
Table 23 Enterprise Size market by region, 2018 - 2030 (USD Billion)
Table 24 Large Enterprises market by region, 2018 - 2030 (USD Billion)
Table 25 Small and Medium Enterprises market by region, 2018 - 2030 (USD Billion)
Table 26 End-use market by region, 2018 - 2030 (USD Billion)
Table 27 BFSI market by region, 2018 - 2030 (USD Billion)
Table 28 Retail market by region, 2018 - 2030 (USD Billion)
Table 29 Healthcare market by region, 2018 - 2030 (USD Billion)
Table 30 IT & telecom market by region, 2018 - 2030 (USD Billion)
Table 31 Discrete manufacturing market by region, 2018 - 2030 (USD Billion)
Table 32 Government & education market by region, 2018 - 2030 (USD Billion)
Table 33 Others market by region, 2018 - 2030 (USD Billion)
Table 34 North America customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 35 North America customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 36 North America customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 37 North America customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 38 North America customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 39 U.S. customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 40 U.S. customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 41 U.S. customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 42 U.S. customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 43 U.S. customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 44 Canada customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 45 Canada customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 46 Canada customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 47 Canada customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 48 Canada customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 49 Mexico customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 50 Mexico customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 51 Mexico customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 52 Mexico customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 53 Mexico customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 54 Europe customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 55 Europe customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 56 Europe customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 57 Europe customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 58 Europe customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 59 U.K. customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 60 U.K. customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 61 U.K. customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 62 U.K. customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 63 U.K. customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 64 Germany customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 65 Germany customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 66 Germany customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 67 Germany customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 68 Germany customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 69 France customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 70 France customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 71 France customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 72 France customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 73 France customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 74 Spain customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 75 Spain customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 76 Spain customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 77 Spain customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 78 Spain customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 79 Asia Pacific customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 80 Asia Pacific customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 81 Asia Pacific customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 82 Asia Pacific customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 83 Asia Pacific customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 84 China customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 85 China customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 86 China customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 87 China customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 88 China customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 89 India customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 90 India customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 91 India customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 92 India customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 93 India customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 94 Japan customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 95 Japan customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 96 Japan customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 97 Japan customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 98 Japan customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 99 Australia customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 100 Australia customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 101 Australia customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 102 Australia customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 103 Australia customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 104 New Zealand customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 105 New Zealand customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 106 New Zealand customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 107 New Zealand customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 108 New Zealand customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 109 South America customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 110 South America customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 111 South America customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 112 South America customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 113 South America customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 114 Brazil customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 115 Brazil customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 116 Brazil customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 117 Brazil customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 118 Brazil customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 119 MEA customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 120 MEA customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 121 MEA customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 122 MEA customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 123 MEA customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 124 UAE customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 125 UAE customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 126 UAE customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 127 UAE customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 128 UAE customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)
Table 129 Saudi Arabia customer relationship management market, by component, 2018 - 2030 (Revenue, USD Billion)
Table 130 Saudi Arabia customer relationship management market, by solution, 2018 - 2030 (Revenue, USD Billion)
Table 131 Saudi Arabia customer relationship management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
Table 132 Saudi Arabia customer relationship management market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
Table 133 Saudi Arabia customer relationship management market, by end use, 2018 - 2030 (Revenue, USD Billion)

List of Figures

Fig. 1 Customer Relationship Management Market Segmentation
Fig. 2 Market landscape
Fig. 3 Information Procurement
Fig. 4 Data Analysis Models
Fig. 5 Market Formulation and Validation
Fig. 6 Data Validating & Publishing
Fig. 7 Market Snapshot
Fig. 8 Segment Snapshot (1/3)
Fig. 9 Segment Snapshot (2/3)
Fig. 10 Segment Snapshot (3/3)
Fig. 11 Competitive Landscape Snapshot
Fig. 12 Customer Relationship Management Market: Industry Value Chain Analysis
Fig. 13 Customer Relationship Management Market: Market Dynamics
Fig. 14 Customer Relationship Management Market: PORTER’s Analysis
Fig. 15 Customer Relationship Management Market: PESTEL Analysis
Fig. 16 Customer Relationship Management Market Share by Component, 2023 & 2030 (USD Billion)
Fig. 17 Solution Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 18 Services Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 19 Customer Relationship Management Market, by Solution: Market Share, 2023 & 2030
Fig. 20 Customer Service Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 21 Customer Experience Management Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 22 CRM Analytics Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 23 Marketing Automation Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 24 Salesforce Automation Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 25 Social Media Monitoring Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 26 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 27 Customer Relationship Management Market Share by Deployment, 2023 & 2030 (USD Billion)
Fig. 28 Cloud Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 29 On premise Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 30 Customer Relationship Management Market, by Enterprise Size: Market Share, 2023 & 2030
Fig. 31 Large Enterprises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 32 Small and Medium Enterprises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 33 Customer Relationship Management Market Share by End Use, 2023 & 2030 (USD Billion)
Fig. 34 BFSI Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 35 Retail Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 36 Healthcare Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 37 IT & Telecom Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 38 Discrete Manufacturing Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 39 Government & Education Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 40 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
Fig. 41 Regional Marketplace: Key Takeaways
Fig. 42 Regional Marketplace: Key Takeaways
Fig. 43 North America Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 44 U.S. Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 45 Canada Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 46 Mexico Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 47 Europe Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 48 U.K. Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030,) (USD Billion)
Fig. 49 Germany Customer Relationship Management Market Estimates and Forecasts, (2018 - 2030,) (USD Billion)
Fig. 50 France Customer Relationship Management Market Estimates and Forecasts, (2018 - 2030,) (USD Billion)
Fig. 51 Spain Customer Relationship Management Market Estimates and Forecasts, (2018 - 2030,) (USD Billion)
Fig. 52 Asia Pacific Customer Relationship Management Market Estimates and Forecast, 2018 - 2030 (USD Billion)
Fig. 53 China Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 54 Japan Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 55 India Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 56 New Zealand Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 57 Australia Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 58 South America Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 59 Brazil Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 60 MEA Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 61 Saudi Arabia Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 62 UAE Customer Relationship Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
Fig. 63 Key Company Categorization
Fig. 64 Company Market Positioning
Fig. 65 Key Company Market Share Analysis, 2023
Fig. 66 Strategic Framework