Corporate Social Responsibility Software Market Size, Share & Trends Analysis Report By Deployment (On-premise, Cloud), By Application (Large, Small & Medium), By Region, And Segment Forecasts, 2023 - 2030

Report Overview

The global corporate social responsibility software market size was valued at USD 818.2 million in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 9.8% from 2023 to 2030. Corporate social responsibility (CSR) is a conceptual framework that enables companies to integrate environmental and social considerations into their business activities and relationships with stakeholders. Organizations can utilize corporate social responsibility (CSR) software to assess and monitor their business operations and related activities.

The goal of corporate social responsibility is to establish a connection between society and companies, and thus, companies need to prioritize both internal and external dimensions of corporate social responsibility, such as safety & health, HR management, local communities, environmental impact management, human rights, business partners, and more. Factors such as the increasing need to build a better brand reputation across enterprises and the growing demand among organizations to enhance their business practices & policies are driving the demand for corporate social responsibility software and services.

The COVID-19 pandemic had a positive impact on the corporate social responsibility software industry as the lockdown led to an increased focus on the importance of corporate responsibility, sustainability, and ethical business practices. Work from home became the norm for the majority of organizations during the pandemic, which further boosted the demand for digital tools to manage corporate social responsibility activities. Therefore, CSR software provides a much-needed monitoring tool to evaluate and assess the impact of activities such as supply chain management, particularly in the areas of worker safety, human rights, and environmental sustainability. For instance, in 2019, Benevity, Inc. introduced an updated version of its platform, which includes the release of a mobile app. The app enables individuals to connect with causes they are passionate about, regardless of their location or time constraints.

Deployment Insights

Based on deployment, the market is segmented into on-premise and cloud. The cloud segment held the largest revenue share of 74.5% in 2022. The growth of this segment is mainly attributed to the increasing availability of software in a cost-effective and flexible module via the cloud. This also ensures robust data security and collaboration among different stakeholders.

The on-premise segment is expected to witness the fastest growth rate of 11.2% during the forecast period. As the safety concerns of organizations regarding financial information, information about key stakeholders, data associated with its social activities, and other related concerns keep rising, the demand for on-premise deployment is expected to increase in the upcoming years.

Application Insights

Based on application, the market is segmented into large enterprises and small and medium-sized enterprises (SMEs). The large enterprise segment held the largest revenue share of 72.1% in 2022. The growth of this segment can be attributed to factors such as the increasing need to ensure sustainability, and compliance and engage with stakeholders in multiple aspects such as reducing carbon emissions, increasing energy efficiency, collecting, aggregating & analyzing data, mitigating risks, and adhering to compliances.

On the other hand, the small and medium-sized enterprises (SMEs) segment is expected to witness the fastest growth rate of 10.9% during the forecast period. It can be attributed to the increasing inclination of small and medium-sized enterprises toward cloud platforms to automate corporate social responsibility activities to reduce complexity in managing the cause along with adhering to compliances and regulations.

For instance, the UK government announced the Trading for Good Initiative for SMEs, which include supporting local communities, reducing carbon emission, and protecting the environment. A positive outlook towards the adoption of CSR software to leverage corporate social responsibility benefits coupled with government support to favor the adoption of corporate social responsibility across SMEs is positively influencing the industry size.

Regional Insights

North America dominated the market with a share of 34.4% in 2022. It is projected to grow at a CAGR of 9.4% over the forecast period owing to the factors such as the increasing focus of businesses on their social responsibilities and activities. Moreover, the factor behind this shift is primarily due to the growing expectations of U.S. citizens from the corporate sector to conduct their operations socially and ethically responsible manner. This is likely to drive the growth of the corporate social responsibility software industry in the region.

Asia Pacific is anticipated to grow at the fastest CAGR of 11.2% during the forecast period. Increasing investment & government initiatives in SaaS and also a large number of companies committed to CSR and sustainability are driving the growth of corporate social responsibility software in the region. For instance, the government of India has eased its FDI regulations which in turn allows foreign companies to invest. However, to attract foreign companies and stakeholders, the local companies are majorly focusing on their corporate social responsibility activities.

Key Companies & Market Share Insights

The corporate social responsibility software industry has a fragmented competitive landscape, featuring several global and regional players. The market players are investing in research & development (R&D) to develop advanced solutions and gain a competitive edge in the market. Moreover, they are entering into partnerships and mergers & acquisitions as the market are characterized by innovation, disruption, and rapid change.

For instance, in December 2021, Benevity, Inc. announced the acquisition of Alaya, a Switzerland-based employee engagement SaaS platform provider. This acquisition was aimed at expanding the company’s international presence and enabling companies of all sizes to access its advanced suite of corporate-purpose solutions. Some prominent players in the global corporate social responsibility software market include:

• Benevity, Inc.

• Goodera

• Wolters Kluwer N.V.

• iPoint-systems gmbh

• YOURCAUSE FROM BLACKBAUD

• Tennaxia

• Vee Technologies

• NAVEX, Inc.

• Salesforce, Inc.

• CyberSWIFT Infotech Pvt. Ltd.

Corporate Social Responsibility Software Market Report Scope

Global Corporate Social Responsibility Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global corporate social responsibility software market report based on, deployment, application, and region:

• Deployment Outlook (Revenue, USD Million, 2017 - 2030)

  • On-premise

  • Cloud

• Application Outlook (Revenue, USD Million, 2017 - 2030)

  • Large Enterprises

  • Small and Medium Sized Enterprises (SMEs)

• Regional Outlook (Revenue, USD Million, 2017 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • U.K.

    • Germany

    • Italy

    • France

    • Spain

  • Asia Pacific

    • China

    • India

    • Japan

    • Australia

    • South Korea

  • Latin America

    • Brazil

    • Mexico

    • Chile

    • Argentina

  • Middle East & Africa

    • UAE

    • Saudi Arabia

    • South Africa