Contract Cleaning Services Market Size, Share & Trends Analysis Report By Service Type (Window Cleaning, Upholstery Cleaning, Floor & Carpet Cleaning, Construction Cleaning), By End-use, By Region, And Segment Forecasts, 2023 - 2030

Report Overview

The global contract cleaning services market size was valued at USD 343.34 billion in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 6.3% from 2023 to 2030. The increasing awareness about hygiene in the workplace and the growing concerns about employee wellness and workplace sustainability drive the demand for these services worldwide. Cleaning services, which cover floor, carpet, upholstery, and window dusting, are primarily undertaken by commercial and industrial establishments to keep the premise clean and healthy.

Business organizations, especially large establishments, enter into contractual agreements with service providers for these services. The service providers charge business organizations primarily based on two factors: the type of service availed and the frequency of desired services, which can be daily, once a week, semiannually, once a month, or annually. However, construction cleaning services are usually availed once and are charged based on the degree of cleaning required. Business organizations are investing considerable amounts in proper workplace maintenance to ensure a green and healthy working environment for their employees.

Service providers are shifting toward the concept of green cleaning, which essentially involves the use of natural products such as vinegar, baking soda, and lemons, among others, for cleansing the premise. The growing environmental concerns, as well as the negative implications of using products that have harmful chemicals such as carcinogens and allergens on human health, have paved the way for the adoption of these methods. The benefits associated with the use of green products for cleanup are expected to increase their adoption, shaping the service portfolios of providers in the coming years.

With the increase in the number of fatal diseases, individuals and businesses have become more conscious about the health of their employees and family members. This has resulted in increased spending on maintaining the hygienic surrounding where people spend most of their time during work hours. Besides, the increasing disposable income is driving the trend of hiring professional cleaners for cleansing services among house owners. On the contrary, the introduction of automated cleaning robots that leverage Artificial Intelligence (AI) capabilities to perform dusting chores is expected to challenge the market growth to a certain extent.

COVID-19 Impact

The COVID-19 outbreak heightened worries about workplace hygiene and sanitation. The requirement for hygiene procedures to assure the safety of customers and staff rose with the easing of lockdown restrictions and the gradual reopening of the economy. To stop and contain future epidemics, business organizations are increasing the frequency of premise sanitization. The easing of lockdown restrictions and gradual re-opening of the economy has necessitated hygiene procedures to provide safety to employees and customers.

Companies are increasing the frequency of premise sanitization to control and prevent potential outbreaks. Besides, several countries' governments have issued SOPs/guidelines that businesses must comply with to mitigate the risk of consecutive waves of the ongoing pandemic. Commercial and industrial establishments are mandated to abide by the guidelines laid, not just to ensure the safety of their employees, but also to avoid any legal action.

Service Type Insights

The floor & carpet cleaning segment accounted for 32.0% of the global revenue share in 2022. Floor & carpet cleansing is a very tedious and time-consuming task since the floor area is quite large in corporate office/manufacturing facilities. Therefore, the amount charged by the service contractors for this service is higher as compared to other services such as upholstery and window cleaning. On the other hand, the cost for these services does vary depending upon factors such as time, area, frequency, and complexity, among others. Moreover, floor cleansing is a pre-requisite for any commercial and industrial establishment and is therefore mostly outsourced to skilled contractors.

The upholstery cleaning segment is anticipated to expand at a considerable CAGR of 8.1% throughout the forecast period. Other cleaning services offered by vendors include window, upholstery, and construction cleaning, among others. Among these, the upholstery cleaning services are anticipated to register the fastest growth over the forecast period, primarily due to the long-lasting impact of the ongoing COVID-19 pandemic. Upholstery, which includes sofas/couches and padded chairs, is one of those products exposed to direct human contact. Therefore, corporate offices are increasingly availing of these services to maintain the hygiene and safety of employees during and post the coronavirus outbreak.

End-use Insights

The commercial segment accounted for the largest revenue share of 49.7% in 2022. The commercial sector, which primarily includes office buildings, invests significantly in keeping premises clean and sanitized. Furthermore, the revival of the construction and real estate sector after a brief lull during the first half of this decade and the resulting rise in the number of commercial buildings is the key factor for the high share of this segment.

Other commercial establishments such as healthcare/medical facilities, educational institutions, hotels & restaurants, and retail outlets mostly prefer outsourcing the essential cleansing operations, thereby enabling employees and the management to focus primarily on core business operations. Thus, the commercial sector is anticipated to offer immense growth opportunities for service providers during and post-pandemic period.

The industrial segment is projected to register strong and steady growth during the forecast period. Contractual service providers are appointed at such industrial manufacturing facilities for performing construction cleaning tasks, including oil spill cleaning & control, and debris & dust cleaning.

Moreover, renovation activities undertaken by manufacturing facilities require cleanup at regular intervals. Furthermore, the increasing level of disposable income and the growing inclination of the young population toward outsourcing regular cleanup tasks are going to propel the demand among residential end-users.

Regional Insights

North America dominated the contract cleaning services market and accounted for 31.7% of the global revenue share in 2022. The region is characterized by a large number of service providers, especially in the U.S. In addition, most commercial establishments have contractual service agreements with the service providers to offer their employees a clean and sanitized working environment.

For instance, Wegmans, which runs a chain of grocery stores under its name in the U.S., appointed Cleaning Services Group, Inc. to upkeep the construction sites, which eventually helped the company to keep the store environment free from debris, dust, and oil spills. Therefore, the trend toward outsourcing cleaning tasks is expected to continue, bolstering the regional market growth during the forecast period.

The Asia Pacific region is anticipated to advance at a considerable CAGR of 7.3% throughout the forecast period. The growing number of under-construction units, which require regular clean-up for proper management of the site, is expected to be one of the key factors driving the growth of the regional market from 2023 to 2030.

Moreover, investments made by governments in infrastructure development have led to a steep rise in the number of new commercial spaces in the region over the last few years. This, in turn, is expected to increase the adoption of cleaning services, including floor, window, and upholstery cleaning, among others. In addition, Asia Pacific is among the worst coronavirus-hit regions with high population density, which has positively impacted the adoption of cleaning services in the region.

Key Companies & Market Share Insights

The market is highly fragmented with the presence of a large number of service providers. To gain significant revenue share and strengthen their position in the market, market incumbents are undertaking various growth strategies, including strategic acquisitions and partnerships to expand their reach by leveraging each other’s expertise. Furthermore, owing to the ongoing COVID-19 pandemic, several service providers have altered their service delivery plans and packages, thereby enabling customers to choose the cleaning frequency as per their requirements and ease. Some prominent players in the global contract cleaning services market include:

• ABM Industries Incorporated

• Jani-King International Inc.

• ISS Facility Services, Inc.

• Sodexo Group

• Mitie Group plc.

• Pritchard Industries Inc.

• Vanguard Cleaning Systems Inc.

• Stanley Steemer International Inc.

• Cleaning Services Group, Inc.

• The ServiceMaster Company, LLC

Contract Cleaning Services Market Report Scope

Global Contract Cleaning Services Market Segmentation

This report forecasts revenue growth at global, regional, and country levels and offers an analysis of the latest qualitative as well as quantitative industry trends and opportunities in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global contract cleaning services market report based on service type, end-use, and region:

• Service Type Outlook (Revenue, USD Billion, 2017 - 2030)

  • Window Cleaning

  • Floor & Carpet Cleaning

  • Upholstery Cleaning

  • Construction Cleaning

  • Others

• End-use Outlook (Revenue, USD Billion, 2017 - 2030)

  • Residential

  • Industrial

  • Commercial

    • Healthcare & Medical Facilities

    • Educational Institutions

    • Hotels & Restaurants

    • Retail Outlets

    • Corporate Offices

    • Financial Institutions

    • Others

• Regional Outlook (Revenue, USD Billion, 2017 - 2030)

  • North America

    • U.S.

    • Canada

  • Europe

    • U.K.

    • Germany

    • France

    • Italy

  • Asia Pacific

    • China

    • India

    • Japan

    • South Korea

  • Latin America

    • Brazil

    • Mexico

  • Middle East & Africa