The South Africa hospitality point of sale software market size is expected to reach USD 200.4 million by 2030, registering a CAGR of 9.7% from 2025 to 2030, according to a new report by Grand View Research, Inc. The adoption of modern payment methods and the need to manage orders, inventory, customers, employees, and accounting information are the factors driving the demand for POS software. Moreover, the growing hospitality industry in South Africa is providing an impetus to the rising demand for hospitality POS solutions. The other factor expected to drive the demand is the need for tracking and managing online food orders and delivery facilities to sustain and grow the business.
South Africa's hospitality industry has upcoming opportunities and possibilities for growth. However, the COVID-19 pandemic is expected to halt the pace of growth as the third wave of COVID-19 is expected to hit the country, which may lead to a strict lockdown. The country faced severe impacts of the COVID-19 in 2020 when the government imposed restrictions including on restaurants and hotels. The lockdown in 2020 majorly affected the restaurant and hotel business as foreign and domestic tourism declined in South Africa. The adverse effect on the hospitality industry growth due to restrictions on international flights, opening of hotels and restaurants, and movement of people, subsequently led to a decline in the number of existing customers and new purchases of POS software subscriptions.
Consumers are resorting to online delivery and payment methods. The restaurants can operate their businesses by following government guidelines for food delivery. Furthermore, staycations became a trend in South Africa when the government relaxed the lockdown restrictions, which allowed the hotels to generate significant revenue when the tourism industry witnessed a decline in the country. These new trends in the hospitality industry have further helped the POS vendors to understand changing scenarios and offer a suitable solution. The POS vendors are expecting a boost in the demand for hospitality POS solutions post the COVID-19 pandemic as the consumers confined to their homes are yearning for travel and re-exploring restaurants for the dining experience. Thus, a boost in the hospitality business post the pandemic is expected to trigger the demand for POS solutions and contribute to the market growth over the forecast period.
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Grand View Research has segmented the South Africa hospitality point of sale software market on the basis of on application, deployment, organization size, and end-use:
South Africa Hospitality Point Of Sale Software Application Outlook (USD Million, 2018 - 2030)
Fixed
Mobile
South Africa Hospitality Point Of Sale Software Deployment Outlook (USD Million, 2018 - 2030)
Cloud
On-premise
South Africa Hospitality Point Of Sale Software Organization Size Outlook (USD Million, 2018 - 2030)
Large Enterprise
SME
South Africa Hospitality Point Of Sale Software End-use Outlook (USD Million, 2018 - 2030)
Restaurants
Spas
Hotels
Resorts
Others
List of Key Players in the South Africa Hospitality Point Of Sale Software Market
Oracle
NCR Voyix Corporation
Clover Network, LLC
POS Tech Direct
Lightspeed
ThinnPro
Block, Inc.
Sapaad Pte Ltd
inTouch Point of Sale
TouchBistro
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