The Japan IT services market size is anticipated to reach USD 136.81 billion by 2030, expanding at a CAGR of 9.8% from 2024 to 2030, according to a new report by Grand View Research, Inc. Growing adoption of mobile communications and digital technologies, increasing deployment and applications of IoT devices, and rising focus of IT companies on introducing various digital platforms are some key factors driving the IT services market growth in Japan.
In addition, advancements in cloud-native solutions and AI applications are further attributed to providing numerous growth opportunities for market stakeholders over the forecast period. However, with the presence of numerous players in the Japanese market, new entrants coming into this space would have to face multiple challenges in establishing a concrete customer base.
Increasing demand for cloud-based services has boosted the requirement for IT solutions in Japan. Cloud-based services offer expedited turnaround times (TAT), prompting businesses to adopt them for their cost-effective approach to IT expenditure. With the government making substantial investments in the IT industry, the demand for IT support services has soared. Moreover, an increasing need for enterprises to seamlessly integrate newer systems for network and data management has further triggered the demand for proactive and reactive IT services in this country.
Several enterprises in Japan have been focusing on IT asset management activities that allow them to optimize their IT expenditure, enhance business productivity, and monitor their supply chain activities seamlessly. Thus, companies such as systemsGo in Japan have introduced their solutions for companies that majorly focus on maintaining their IT assets. In December 2023, systemsGo targeted the Asia Pacific region, starting from Japan, to increase their IT asset management services, considering their increasing demand. Thus, market players are striving strategically to enhance their market share and establish a significant client base in the country.
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Reactive IT services held the largest market share of 55.3% in 2023. Increased adoption of IoT devices since the COVID-19 pandemic was observed to be a triggering factor for this segment to attain a higher share
The operations and maintenance segment is expected to grow at the fastest CAGR over the forecast period. The rising need for effective IT asset management from heavy industries has been anticipated to drive segment growth in the coming years
The application management segment held the largest market share of 31.9% in 2023. This market segment is experiencing rapid expansion driven by various factors, including the escalating complexity of enterprise applications, the need for improved IT agility and efficiency, and a growing demand for mobile applications
The AI and machine learning segment is anticipated to grow substantially over the forecast period owing to the rapid adoption of Gen AI & multi-modal AI applications for fast-tracking supply chain activities
The small & medium-sized enterprises segment is expected to grow considerably over the forecast period. The growing number of start-ups offering IT services for managing & deploying AI platforms is poised to drive segment growth
Healthcare segment is anticipated to grow significantly over the forecast period owing to the constant need for streamlined patient care and the integration of electronic health records, leading to increased adoption of IT solutions to enhance efficiency and productivity
In December 2023, Fujitsu, a leading player in the Japanese IT industry, leveraged AI technology to improve energy saving in business network operations. With the newly developed offering, the company plans to promote and support the telecom providers in Japan by reducing operation costs and expediting the development of new telecom services
Grand View Research has segmented the Japan IT services market on the basis of approach, type, application, technology, deployment, enterprise size, and end-use:
Japan IT Services Approach Outlook (Revenue, USD Billion, 2017 - 2030)
Reactive IT services
Proactive IT services
Japan IT Services Type Outlook (Revenue, USD Billion, 2017 - 2030)
Design & Implementation
Operations & Maintenance
Japan IT Services Application Outlook (Revenue, USD Billion, 2017 - 2030)
Systems & Network Management
Data Management
Application Management
Security & Compliance Management
Others
Japan IT Services Technology Outlook (Revenue, USD Billion, 2017 - 2030)
AI & Machine Learning
Big Data Analytics
Threat Intelligence
Others
Japan IT Services Deployment Outlook (Revenue, USD Billion, 2017 - 2030)
Cloud
On-premise
Japan IT Services Enterprise Size Outlook (Revenue, USD Billion, 2017 - 2030)
Large Enterprise
Small & Medium Enterprises
Japan IT Services End-use Outlook (Revenue, USD Billion, 2017 - 2030)
BFSI
Government
Healthcare
Manufacturing
Media & Communications
Retail
IT & Telecom
Others
List of Key Companies in the Japan IT Services Market
Accenture plc
DTS CORPORATION
Fujitsu Limited
Hitachi Systems, Ltd.
NEC Corporation
NTT DATA Corporation
OTSUKA CORPORATION
SCSK Corporation
TIS Inc.
TOSHIBA IT-SERVICES CORPORATION
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