The global Wi-Fi analytics market size is expected to reach USD 29.18 billion by 2030, growing at a CAGR of 23.9% from 2024 to 2030, according to a new study conducted by Grand View Research, Inc. wireless fidelity (Wi-Fi) analytics allow businesses to gather and analyze customer data from Wi-Fi access points to find key performance indicators such as dwell times, guest traffic, and churn likelihood. Increasing adoption of Wi-Fi analytics by businesses to enhance operations, trigger marketing, and track campaign results is a major factor behind the growth of the market. In addition, increasing investment by end-users in Wi-Fi services and rapid growth in smartphone users across the globe are further boosting the growth of the market.
The increasing development and launch of Wi-Fi analytics solutions by various market players across the globe are propelling the growth of the market. For instance, in January 2023, Segra, a provider of fiber internet announced the availability of Smart Wi-Fi, a solution that transforms Wi-Fi networks into revenue-generating, marketing and analytics experiences. The Smart Wi-Fi solution offers an improved data management, guest experience, reporting, and advanced security. Segra’s updated Smart Wi-Fi solution includes three package options to optimize a venue’s Wi-Fi network. It includes Analyze Smart Wi-Fi, Amplify Smart Wi-Fi, and Engage Smart Wi-Fi.
Furthermore, Wi-Fi analytics allows hotels and restaurants to gather valuable customer data, such as behavior patterns, preferences, and demographics. By collecting and analyzing this data, hotels create targeted marketing campaigns tailored to specific customer segments or individual guests. In addition, Wi-Fi analytics delivers real-time data on visitor behavior within the hotel premises.
Furthermore, Wi-Fi marketing platforms allow hotels to engage with guests over targeted communications. For instance, hotels can send automated push notifications or welcome emails with relevant information about events, on-site amenities, or promotions. Thus, increasing demand for Wi-Fi analytics solutions from hotels and restaurants is expected to propel the growth of the market during the forecast period.
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The software segment accounted for the largest market share in 2023. The growing adoption of Wi-Fi analytics software by businesses to improve their operation efficiency by analyzing their customers' behavior data is a major factor behind the segment’s growth.
The Wi-Fi marketing analytics segment is anticipated to emerge as the fastest-growing segment over the forecast period. Increasing demand for Wi-Fi marketing analytics solutions from restaurants, coffee shops, stadiums, municipalities/public spaces, shopping centers, retail, hotels, salons/spas, and fitness centers is boosting the segment’s growth.
The cloud deployment segment is expected to grow at the highest CAGR during the forecast period. Growing demand for cloud-based services owing to their benefits such as reduced costs, and improved flexibility is attributed to the segment’s growth.
The retail segment is expected to grow at a significant CAGR during the forecast period. Increasing adoption of Wi-Fi analytics by retailers to track customers’ interests, identify emerging trends, and improve their decision-making processes is attributed to the segment’s growth.
Asia Pacific is anticipated to emerge as the fastest-growing region due to the growing number of smartphone users and rapidly increasing adoption of advanced wireless communication technologies in various sectors.
Grand View Research has segmented the global Wi-Fi analytics market based on component, type, deployment, end-use, and region:
Wi-Fi Analytics Component Outlook (Revenue, USD Million, 2017 - 2030)
Software
Services
Managed Services
Professional Services
Wi-Fi Analytics Type Outlook (Revenue, USD Million, 2017 - 2030)
Wi-Fi Presence Analytics
Wi-Fi Marketing Analytics
Wi-Fi Advertising Analytics
Wi-Fi Analytics Deployment Outlook (Revenue, USD Million, 2017 - 2030)
On-premise
Cloud
Wi-Fi Analytics End-use Outlook (Revenue, USD Million, 2017 - 2030)
Retail
Restaurants/Hospitality
Travel & Transportation
Smart Cities & Communities
Education
Others (Festivals & Events, Sports & Entertainments)
Wi-Fi Analytics Regional Outlook (Revenue, USD Million, 2017 - 2030)
North America
U.S.
Canada
Europe
U.K.
Germany
France
Asia Pacific
China
India
Japan
Australia
South Korea
Latin America
Brazil
Mexico
MEA
Kingdom of Saudi Arabia
UAE
South Africa
List of Key Players of Wi-Fi Analytics Market
Cisco Systems, Inc.
Hewlett Packard Enterprise Development LP (Aruba Network)
Purple
GoZone WiFi, LLC
Cloud4Wi
Singtel
Fortinet, Inc.
Bloom Intelligence Restaurant Marketing & Guest Intelligence Platform
MetTel
Extreme Networks
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