The global retail automation market size is projected to reach USD 44.84 billion by 2030, registering a CAGR of 9.3% from 2024 to 2030, according to a new study by Grand View Research Inc. The retail industry is automating most of its operational processes due to increasing customer engagement. In addition, automation modifies retail business models and opens new value chain opportunities for market players in the retail automation sector. Due to the increasing use of autonomous guided vehicles (AGV) and autonomous mobile robotics (AMR) in the retail industry, automation has become more prevalent. It is expected to drive market demand. The implementation of Unified Payments Interface (UPI) has increased global demand for digital payments.
In developing countries, such as India, the implementation of Goods and Services Tax (GST) is a crucial factor in the adoption of retail automation solutions due to the implementation of e-invoicing. Furthermore, with effective management it is easy to meet high standards in retail logistics and e-commerce. In the long run, companies with efficient management and superior logistics are expected to dominate the market and stay competitive. Therefore, realizing the benefits of automating retail workflows, businesses are expected to increase the implementation of retail automation platforms across their channels. Increasing adoption of advanced technologies across the retail industry drives industry players to deliver systems and tailored solutions to improve business performance and operate stores more efficiently to delight shoppers with a better experience.
For instance, in April 2023, Toshiba Global Commerce Solutions Inc., a retail automation platforms supplier, unveiled “mission control” a global services command center for the business's Proactive Availability Services solution, which would assist retailers globally and provide remote, secure monitoring insights for in-store system technology. Retailers can activate intelligence about their retail store systems using the company's "mission control" site for Proactive Availability Services. It allows retailers to predict, diagnose, and resolve system needs quickly and remotely, minimizing downtime. Companies are also adopting various business strategies to attract potential clients and achieve higher profitability from this potential market.
For instance, in July 2023, Coalescent Mobile Robotics, a retail automation software provider, partnered with StrongPoint, a grocery retail solutions provider, to facilitate Coalescent Mobile Robotics accessing StrongPoint’s extensive network and expertise in Europe to bring its innovative autonomous mobile robots (AMRs) to grocery retailers across the continent. Coalescent Mobile Robotics’ AMRs would gain access to StrongPoint's Order Picking solution that expedites the picking process for grocery e-commerce businesses. By combining the two solutions, grocery retailers can get significant operational efficiency savings and free up labor to focus on customer service. Thus, there is a growing demand for retail automation across grocery stores.
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The warehouse segment is expected to exhibit a high growth rate of around 10% from 2024 to 2030. Businesses in the retail industry can benefit from automation. Factors, such as increased accuracy and reduced time spent on order picking & storage tasks, contribute to the segment growth
The point-of-sale (POS) segment is anticipated to register a CAGR of around 11% from 2024 to 2030. There a is rise in the implementation of cloud-based POS systems across the retail sector. A cloud-based solution saves money by fulfilling the requirement for pricey on-site server hardware, which can be very expensive for small retailers. Furthermore, monthly subscription costs for cloud-based POS systems are relatively lower. Thus, rise in POS implementation across the retail sector is driving the segment growth
The supermarket segment is expected to grow at the highest CAGR of more than 10.5% from 2024 to 2030. A supermarket is a self-service shop offering a wide variety of food, beverages, and household products organized into sections. Therefore, automation provides real-time visibility into inventory levels, enabling more accurate demand forecasts and improved inventory management. Supermarket operators using automation benefit from advantages, such as higher customer satisfaction, lower costs, and enhanced agility in this fiercely competitive market
Asia Pacific is expected to register a CAGR of around 11% from 2024 to 2030. Growing number of retail shops in developing countries, such as China, Japan, and India, is driving regional market growth. Increasing adoption of emerging technologies, such as artificial intelligence (AI) and machine learning (ML), also supports region’s growth
Grand View Research has segmented the global retail automation market based on implementation, product, end-use, and region:
Retail Automation Implementation Outlook (Revenue, USD Billion, 2018 - 2030)
In-store
Warehouse
Retail Automation Product Outlook (Revenue, USD Billion, 2018 - 2030)
Point-of-Sale (PoS)
RFID & Barcode
Camera
Electronic Shelf Label
Warehouse Robotics
Others
Retail Automation End-use Outlook (Revenue, USD Billion, 2018 - 2030)
Hypermarkets
Single Item Stores
Supermarkets
Fuel Stations
Retail Pharmacies
Others
Retail Automation Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Europe
UK
Germany
France
Italy
Spain
Asia Pacific
India
China
Japan
Australia
South Korea
Latin America
Brazil
Mexico
Argentina
Middle East & Africa (MEA)
UAE
Saudi Arabia
South Africa
List of Key Players in the Retail Automation Market
6 River Systems LLC
Amazon Web Services, Inc.
Casio Computer Co. Ltd.
Datalogic S.p.A.
Diebold Nixdorf, Incorporated
E&K Automation GmbH
ECR Software Corporation
Honeywell Scanning and Mobility
Kiosk & Display LLC
Kuka AG
NCR Corporation
Pricer AB
Toshiba Global Commerce Solutions Inc.
Wincor Nixdorf AG
Zebra Technologies Corporation
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