The global point-of-sale terminal market size is expected to reach USD 181.47 billion by 2030, registering a CAGR of 8.3% over the forecast period, according to a new study by Grand View Research Inc. Increasing demand for Point-of-Sale (POS) terminals from various end-use industries, an increase of modern drive-thru, and rising preference for affordable wireless technologies is anticipated to be among the significant factors driving the industry growth over the forecast period. Furthermore, shifts in customer payment preferences and purchasing behavior also bode well with the market growth. The POS system has become a multifaceted and vital tool for many companies because of numerous useful features across different end-use industries, such as healthcare, restaurant, hospitality, retail, and other industries.
Enterprises in the retail and hospitality sectors use POS terminals for payments as well as additional operational applications, such as inventory management, sales tracking, accounting, and among others. For instance, bars, restaurants, and food service providers depend highly on POS technology to track operations, inventory, sales, and products. These factors are driving the industry across several end-use industries. Mobile applications have introduced a new revenue growth channel by decreasing the payment turnaround time, freeing up floor space, expanding security, eliminating queues, and providing paper-free receipting services. The flexibility of having a smartphone POS or tablet-based POS has encouraged Small and Mid-sized Businesses (SMBs) to invest in mobile POS (mPOS) terminals due to the low deployment costs.
Hence, the demand for contactless payment and mPOS terminals is anticipated to increase in the coming years. The pandemic negatively impacted the tourism sector worldwide. Along with discontinuity in tourist activities in 2020, sectors, such as hospitality, restaurants, and entertainment, and a huge market for POS vendors also suffered considerable losses. In the first quarter of 2020, due to the shutting down of manufacturing facilities worldwide, several players in the market recorded substantial revenue drops in the H1 and H2 of the same year. However, the industry regained its foothold in late 2020 and early 2021. In the wake of the pandemic, the declining trend of cash payments provided avenues for contactless payments, thereby augmenting market growth.
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The fixed POS segment dominated the industry in 2022. Fixed POS is mainly used by large-scale vendors owing to high procurement and installation costs, which have contributed significantly to segment growth
On-premise was the most significant deployment segment in 2022 and is anticipated to grow steadily in the coming years as large enterprises are often conscious of data security. They choose on-premises deployed POS solutions to make sure of on-premises critical data storage
Latin America is anticipated to grow at a significant CAGR over the forecast period due to the rising base of micro-merchants and SMBs, along with the growing penetration of tablet devices
Since the pandemic, key players have been focused on introducing products that can improve product quality. For instance, Hewlett-Packard Inc. launched the EliteOne 800 G8 All-in-One (AiO) for meaningful connections and engaging collaboration in hybrid work environments. It is a virtual conference power station for the office and the home
Grand View Research has segmented the global point-of-sale terminal market on the basis of product, component, deployment, end-use, and region:
POS Terminal Product Outlook (Revenue, USD Billion, 2018 - 2030)
Fixed
Kiosks
Others
Mobile
Tablets
Others
POS Terminal Component Outlook (Revenue, USD Billion, 2018 - 2030)
Hardware
Software
Services
POS Terminal Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
Cloud
On-premise
POS Terminal End-use Outlook (Revenue, USD Billion, 2018 - 2030)
Restaurants
FSR
Fine Dine
Casual Dine
QSR
Drive-Thru
Others
Institutional
Fast Casual
Drive-Thru
Others
Others
Retail
Supermarkets/Hypermarkets
Convenience Stores
Grocery Stores
Specialty Stores
Gas Stations
Others
Hospitality
Spas
Hotels
Resorts
Healthcare
Pharmacies
Others
Warehouse
Entertainment
Cruise Lines/Ships
Cinemas
Casino
Golf Clubs
Stadiums
Amusement Parks
Others
POS Terminal Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Europe
U.K.
Germany
France
Italy
Spain
Asia Pacific
China
India
Japan
Australia
South Korea
Latin America
Brazil
Mexico
Argentina
Middle East & Africa (MEA)
UAE
Saudi Arabia
South Africa
List of Key Players of Point-of-Sale (POS) Terminal Market
Acrelec
AURES Group
HM Electronics
Hewlett Packard Development LP
NCR Corp.
Oracle
Presto Group
Qu, Inc.
Quail Digital
Revel Systems
Toast, Inc.
Toshiba Corp.
TouchBistro
Xenial, Inc.
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