The global patient referral management software market size is expected to reach USD 35.9 billion by 2030, based on a new report by Grand View Research, Inc., expanding at a CAGR of 17.6% from 2022 to 2030. Some of the key factors driving the demand for patient referral software are the rising need for patient engagement, reduction in the likeliness of errors, decrease in administrative burden, and budgetary allocation for healthcare, especially in developing countries. Medical errors can result in tremendous losses in terms of finances and patient care. For instance, as per the Canadian Patient Safety Institute, medical errors account for approximately 28,000 deaths per year in Canada.
The business strategies undertaken by the players to strengthen their presence are fuelling the market growth. Collaborations between the market players and the healthcare providers, new product launches, technological advancements, and customization of patient referral software are expected to fuel market growth. For instance, companies such as Cerner Corporation and ReferralMD have come up with innovative features of providing patients with the flexibility of direct appointment booking. This provides the care coordinators with a platform that includes patient engagement solutions and also allows the patients and the healthcare providers to search for specialists and schedule appointments from the web portal.
The supportive government regulations to promote the adoption of healthcare IT solutions are boosting the penetration of medical referral software. For instance, the program "Healthy China 2030" seeks to increase health coverage and promotion of patient referral software. Moreover, the Ministry of Health in Argentina introduced a nationwide digital health network in April 2020 to enable care facilities to securely access patient data through standardized integration in order to enhance patient interactions. The initiative is likely to enable close to 45 million individuals to have access to free public healthcare.
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Based on type, in 2021, the inbound patient referral segment dominated the market with a revenue share of over 75.0% and is expected to grow at the fastest rate over the forecast period owing to the rising inbound referrals by hospitals and specialists from various channels
Based on deployment mode, the cloud and web-based segment held the largest share of over 70.0% in 2021 and is likely to grow at the fastest rate over the forecast period owing to the rising demand for cloud-based models as they require minimal capital investments and provide real-time databases
Based on end-use, the providers segment dominated the market with a share of over 50.0% in 2021 owing to the increasing focus on efficient patient referral processing and the growing demand for better communication processes between providers and patients
In 2021, North America held the largest share of over 55.0% in terms of revenue owing to the rapidly growing geriatric population, technological advancements in infrastructure, and a large pool of industry players in the region
Asia Pacific is expected to expand at the fastest CAGR of 20.3% over the forecast period pertaining to the rising supportive government initiatives to launch healthcare IT solutions. Developing healthcare infrastructure in developing countries, such as China and India, is contributing to the industry growth in this region
Grand View Research has segmented the global patient referral management software market based on type, deployment mode, end-use, and region:
Patient Referral Management Software Type Outlook (Revenue, USD Million, 2017 - 2030)
Inbound
Outbound
Patient Referral Management Software Deployment Mode Outlook (Revenue, USD Million, 2017 - 2030)
Cloud & Web-based
On-premise
Patient Referral Management Software End-use Outlook (Revenue, USD Million, 2017 - 2030)
Providers
Payers
Patients
Others
Patient Referral Management Software Regional Outlook (Revenue, USD Million, 2017 - 2030)
North America
U.S.
Canada
Europe
U.K.
Germany
France
Italy
Spain
Russia
Asia Pacific
Japan
China
India
Australia
South Korea
Singapore
Latin America
Brazil
Mexico
Argentina
Middle East & Africa
South Africa
Saudi Arabia
UAE
List of Key Players of Patient Referral Management Software Market
Allscripts Healthcare Solutions, Inc.
Athena Health
Cerner Corporation
Eceptionist, Inc.
Ehealth Technologies
Insync Healthcare
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