The global managed services market size is projected to reach USD 731.08 billion by 2030, according to a new study conducted by Grand View Research, Inc. The market is anticipated to grow at a CAGR of 13.6% from 2023 to 2030. Strengthening profit margins, which cater efficiently to the needs of dynamic business environments, and improvements in operational efficiency are also expected to contribute to the growth of the market. Benefits associated with managed services implementation, such as a significant reduction in IT operational expenses and increased organizational efficiency, are also anticipated to drive market growth.
Managed services help reduce recurring in-house IT expenditures by ensuring the IT infrastructure is running at optimal efficiency at all times while also automating business operations. This subsequently allows organizations to effectively achieve their business objectives, especially pertaining to strengthening the bottom line and increasing profitability. These initiatives also help various end-users, such as expert-led architectural design reviews, public sector, and government organizations to address unique digital transformation and accelerate cloud adoption.
For instance, in July 2023, MongoDB, Inc., a developer of the data platform, announced MongoDB Atlas for the public sector, an initiative that enables government agencies and public sector organizations to develop modern, data-driven applications that better serve end-users at MongoDB.local for government solutions platform. As part of the new initiative, public sector organizations can access tailored technology partnerships, expert-led architectural design reviews, and specific data to provide tailored technology training.
Several businesses encountered challenges due to the COVID-19 pandemic, and managed services providers (MSPs) were no exception. Organizations globally opted for managed services to ensure operational efficiency amid lockdowns being implemented across various nations due to coronavirus. Organizational spending on new automation initiatives gradually slowed down during the pandemic.
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In terms of solution, the managed security segment is anticipated to register the fastest CAGR of 14.7% over the forecast period owing to the adoption of managed security services in end-use industries. This segment offers various benefits such as security monitoring & management, email threat management, restoral management & backups, and support & maintenance management, among others
In terms of managed information services, the business support systems segment is anticipated to register the fastest CAGR of 14.2% from 2023 to 2030. The increasing adoption of business support system services such as business analysis, database integration, demand management service, and project management in end-use industries is anticipated to propel the growth of the segment over the forecast period
In terms of deployment, the on-premise segment dominated the market in 2022 with a revenue share of 64.4%. Numerous organizations have adopted the on-premise mode of deployment as it does not require an internet connection and allows easy customization of software to suit the business process requirements of clients
Based on enterprise size, the small & medium enterprises (SMEs) segment is anticipated to register the fastest CAGR of 14.3% from 2023 to 2030. Increasing government initiatives through various digital SME campaigns globally is expected to drive the growth of the SME segment over the forecast period
In terms of end-use, the healthcare segment is anticipated to register the fastest CAGR of 14.7% over the forecast period. Several healthcare organizations are opting for managed services to protect patient data and secure monetary transactions, thereby contributing to the segment's growth
In terms of region, North America held the largest market share in 2022 with a revenue share of over 30%. The rising number of multinational companies (MNCs) in North America bodes well for the regional market growth
Grand View Research has segmented the global managed services market report based on solution, managed information service (MIS), deployment, enterprise size, end use, and region:
Managed Services Solution Outlook (Revenue, USD Billion, 2018 - 2030)
Managed IT Infrastructure & Data Center
Server Management
Storage Management
Managed Print Services
Others
Managed Network
Managed Wi-Fi
Managed LAN
Managed VPN
Managed WAN
Network Monitoring
Others
Managed Mobility
Application Management
Device Life Cycle Management
Managed Communication & Collaboration
Managed Voice over Internet Protocol (VoIP)
Managed Unified Communications as a Service (UCaaS)
Others
Managed Information
Managed Operational Support Systems/Business Support Systems (OSS/BSS)
Business Process Management
Managed Security
Managed Firewall
Managed Vulnerability Management
Managed Risk & Compliance Management
Managed Antivirus/Antimalware
Managed Encryption
Managed Unified Threat Management
Managed Security Information & Event Management (SIEM)
Managed Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS)
Others
Managed Backup and Recovery
Managed Services Managed Information Service (MIS) Outlook (Revenue, USD Billion, 2018 - 2030)
Business Process Outsourcing (BPO)
Business Support Systems
Project & Portfolio Management
Others
Managed Services Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
On-premise
Hosted
Managed Services Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
Small & Medium Enterprises (SMEs)
Large Enterprises
Managed Services End-use Outlook (Revenue, USD Billion, 2018 - 2030)
BFSI
Government
Healthcare
IT & Telecom
Manufacturing
Media & Entertainment
Retail
Others
Managed Services Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Europe
U.K.
Germany
France
Asia Pacific
Japan
China
India
South Korea
Australia
Latin America
Brazil
Mexico
Middle East & Africa (MEA)
United Arab Emirates (UAE)
Saudi Arabia
South Africa
List of Key Players in Managed Services Market
Accenture
Atera Networks Ltd.
ARYAKA NETWORKS, INC.
AT&T Inc.
BMC Software, Inc.
Broadcom
Cisco Systems, Inc.
DXC Technology Company
Fujitsu
HCL Technologies Limited
HP Development Company, L.P.
International Business Machines Corporation
Lenovo
ScalePad Software Inc.
Telefonaktiebolaget LM Ericsson
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