The global enterprise content management market size is expected to reach USD 102.01 billion by 2030, according to a study conducted by Grand View Research, Inc., registering a CAGR of 15.1% from 2024 to 2030. Soaring need for securing confidential data is triggering the adoption of enterprise content management (ECM) software. Components of the software include solutions and services such as document management, web content management, records management, document collaboration, and digital rights management. These solutions enable enterprises to reduce their data storage costs and enhance productivity by allowing them to collaborate with employees.
In North America, availability of advanced IT infrastructure and presence of prominent IT giants such as IBM and Microsoft Corporation is poised to drive the adoption of enterprise content management software. Latin American and MEA are projected to witness considerable growth over the coming years owing to growing preference of enterprises for cloud and rising need for IT services by the government sector.
However, vendor dependence and high cost of maintenance are likely to hamper the growth of the market. To overcome this, ECM providers may offer flexibility to enterprises and low-cost maintenance services for gaining credence among organizations.
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The services segment is expected to post the highest CAGR of over 17.0% during the forecast period due to growing emphasis on periodic maintenance and employee training to enhance operational efficiencies
Cloud-based ECM provides benefits such as high service level, which will drive the growth of the segment over the forecast period. The segment is anticipated to command more than 55.6% % of the overall market revenue by 2030.
The North America enterprise content management market accounted for the largest market revenue share of 41.1% in 2023
Grand View Research has segmented the global enterprise content management market report based on component, deployment, enterprise size, application and region
Enterprise Content Management (ECM) Component Outlook (Revenue, USD Billion, 2018 - 2030)
Software
Document Management
Workflow Automation
Records Management
Digital Asset Management (DAM)
Content Analytics
Others
Services
Enterprise Content Management (ECM) Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
On-Premise
Cloud
Enterprise Content Management (ECM) Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
Small and Medium Enterprise (SMEs)
Large Enterprises
Enterprise Content Management (ECM) Application Size Outlook (Revenue, USD Billion, 2018 - 2030)
BFSI
IT and Telecommunication
Media and Entertainment
Government
Healthcare
Manufacturing
Retail
Education
Others
Enterprise Content Management (ECM) Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Mexico
Europe
Germany
UK
France
Italy
Spain
Asia Pacific
China
Japan
India
South Korea
Australia
Latin America
Brazil
Middle East and Africa (MEA
Saudi Arabia
UAE
South Africa
List of Key Players of Enterprise Content Management Market
Microsoft Corporation
IBM Corporation
OpenText Corporation
Hyland Software, Inc.
Alfresco Software, Inc.
M-Files Corporation
Oracle Corporation
Box, Inc.
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DocuWare Corporation
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