Computer Aided Dispatch Market To Reach $4.31 Billion By 2030

Computer Aided Dispatch Market Growth & Trends

The global computer aided dispatch market size is expected to reach USD 4.31 billion by 2030, registering a CAGR of 11.3% from 2025 to 2030, according to a new report by Grand View Research, Inc. The increasing need for public safety and technological advancements are projected to drive the computer aided dispatch (CAD) market growth. Computer-aided dispatch technology is used for ensuring safe and secure dispatch operations. Factors such as continued rollout of networking and communication infrastructure, advances in communication technology, and national public safety initiatives are also expected to trigger the rapid growth of the market.

Threats associated with criminal activities and natural calamities are creating a need for efficient emergency response systems and dispatch operations. As such, CAD technology has to cater to various dispatch operation needs in law enforcement, healthcare, and life sciences industries, transportation, and power & utility sectors. Accordingly, the latest CAD solutions are designed to support various applications such as deliver call management, dispatch unit management, reporting and analysis, and intelligent mapping. These applications are crucial for mission-critical situations.

Rising mergers and acquisitions trends by key market players are anticipated to boost the market growth over the forecast period. Moreover, the North America regional market held the largest revenue share in 2019. North America boasts a developed communication and network infrastructure. Also, the growing deployment of the 5G network is estimated to provide seamless connectivity during emergency services. Additionally, the region is home to key CAD solution providers such as Motorola Solutions, Inc.; CentralSquare Technologies; and Avtec Inc. This is providing an impetus growth to the North America market.

Furthermore, rapidly surging government investments on deploying CAD solutions to provide high safety to their public in emerging countries is estimated to propel the market growth from 2020 to 2027. Moreover, increasing consolidation of Public Safety Answering Points (PSAPs) in the U.S. is expected to restrict the overall market growth during the next seven years. Further, the COVID-19 outbreak has augmented the demand for health emergency services across the globe. Also, the federal governments across various countries such as U.S., U.K., Germany, and Italy are making massive investments to strengthen their healthcare facilities in order to provide effective services in emergencies. As a result, it is expected to fuel the adoption of computer-aided dispatch solutions over the forecast period.

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Computer Aided Dispatch Market Report Highlights

• The service segment is estimated to register the fastest CAGR from 2025 to 2030. The market constantly evolves, with new features, integrations, and enhancements regularly introduced.

• The software segment dominated the computer aided dispatch industry with a revenue share of 63.5% in 2024. This high share is attributable to a wide preference for CAD solutions across various public safety components such as disaster management and healthcare emergencies.

• The public safety segment held the highest market share of 28.3% in 2024. This high share is attributed to several public safety departments across the globe deploying computer aided dispatch systems to achieve maximum efficiencies in dispatch operations.

• North America the computer aided dispatch market accounted for the largest market share of 41.1% in 2024. It is attributed to the increasing demand for public safety solutions, changing regulations and policies, and the presence of advanced networking and communication infrastructure.

• Asia Pacific computer aided dispatch market is projected to demonstrate growth at the fastest CAGR from 2025 to 2030 in the computer aided dispatch industry. Continued urbanization and evolving government policies encourage adopting emergency dispatch software in emerging economies.

Computer Aided Dispatch Market Segmentation

Grand View Research has segmented the global computer aided dispatch market on the basis of on component, vertical, and region:

Computer Aided Dispatch Component Outlook (Revenue, USD Million, 2017 - 2030)

• Software

  • On-premise

  • Cloud-based

• Services

Computer Aided Dispatch Vertical Outlook (Revenue, USD Million, 2017 - 2030)

• Public Safety

• Government & Defense

• Transportation

• Power & Utilities

• Healthcare

• Others

Computer Aided Dispatch Regional Outlook (Revenue, USD Million, 2017 - 2030)

• North America

  • U.S.

  • Canada

  • Mexico

• Europe

  • UK

  • Germany

  • France

  • Italy

• Asia Pacific

  • China

  • India

  • Japan

  • South Korea

  • Australia

• Latin America

  • Brazil

• Middle East & Africa (MEA)

  • UAE

  • Kingdom of Saudi Arabia (KSA)

  • South Africa

List of Key Players in the Computer Aided Dispatch Market

• CENTRALSQUARE

• Avtec Inc.

• Harris

• CARBYNE

• CODY Systems

• Corti

• DoubleMap

• Southern Software, Inc.

• Hexagon AB

• Mark43

• Nuance Communications, Inc.

• RapidDeploy, Inc.

• Motorola Solutions, Inc.

• Traumasoft

• Tyler Technologies

• Priority Dispatch Corp.

• eso

• Verint Systems Inc.

• ZETRON

• ZOLL Medical Corporation