The global business process management market size is estimated to reach USD 61.17 billion by 2030, registering to grow at a CAGR of 20.3% from 2025 to 2030 according to a new report by Grand View Research, Inc. The business process management (BPM) market is technology-intensive and marked by constant growth due to the changing and evolving end-use industry demand. These solutions offer the potential to cope with all enterprise processes with better efficiency and allow businesses to accomplish process automation.
BPM service providers are coming up with advanced means for BPM implementation. BPM platform providers or vendors effectively offer a broad, cross-industry portfolio of solutions to meet functional and industry demands. Large firms undertake BPM awareness workshops as part of their consulting services, a vital aspect driving the BPM market.
Numerous companies are integrating Artificial Intelligence (AI) plus Machine Learning (ML) technologies with business process management software to lessen manual errors and advance IT systems innovation; global competition and new technologies are the key driving aspects behind the development and evolution of the business process management (BPM) industry. BPM has successfully delivered businesses with the means to raise profits and cut budgets.
With the amplified influence of these technologies, BPM can increase the efficiency of its services even more. BPM, available as SaaS in the cloud, offers complete software functionality without needing to install and maintain the software. It eliminates the overhead of managing a server infrastructure while executing a solution for BPM and workflow management. It involves software deployed remotely and generally on demand & via a 'pay as you go model.' Businesses are ever adopting SaaS-based cloud BPM as it provides fast time-to-solution and low infrastructure costs.
Technologies such as robotic process automation (RPA) that have arisen over the past few years have influenced the BPM industry. RPA, with its cost savings capabilities, speed, and effectiveness, is gradually making its way into all segments and all types of business processes. Robotic process automation has also arisen as the quickest-growing trend in BPM, mainly in the management segment, allowing high-value creation with quick time-to-value and prominent cost savings. For instance, in 2020, Appian Corporation launched the Appian Robotic Process Automated platform, which uses workflow, case management, artificial intelligence, and decision rules at the speed of low code.
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The process modeling segment dominated the market and accounted for a revenue share of over 26.0% in 2024, owing to the rising demand for improved customer experience.
The cloud segment accounted for the largest revenue share of nearly 63.0% in 2024 due to the rise of remote and hybrid work environments.
The large enterprise segment accounted for the largest revenue share of over 72.0% in 2024 due to the increasing demand for process standardization and optimization.
The IT segment accounted for the largest revenue share of over 18.0% in 2024, owing to the growing adoption of DevOps and agile methodologies.
Grand View Research has segmented the global business process management market based on solution, deployment, enterprise size, application, and region:
Business Process Management Solution Outlook (Revenue, USD Billion, 2018 - 2030)
Automation
Process Modeling
Content & Document Management
Monitoring & Optimization
Integration
Others
Business Process Management Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
Cloud
On-premise
Business Process Management Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
SMEs
Large Enterprise
Business Process Management Application Outlook (Revenue, USD Billion, 2018 - 2030)
BFSI
IT
Retail
Manufacturing
Healthcare
Government & Defense
Others
Business Process Management Regional Outlook (Revenue, USD Billion, 2018 - 2030)
North America
U.S.
Canada
Mexico
Europe
UK
Germany
France
Asia Pacific
China
India
Japan
South Korea
Australia
Latin America
Brazil
Middle East & Africa
UAE
Saudi Arabia
South Africa
List of Key Players in Business Process Management Market
Accenture
Appian
BP Logix, Inc.
Genpact
Infosys Limited
IBM Corporation
Kissflow Inc.
Nintex
Open Text Corporation
Pegasystems Inc.
Red Hat, Inc.
SAP SE
Software GmbH
TATA Consultancy Services Limited
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