The global AI in telecommunication market size is expected to reach USD 11.29 billion by 2030, according to a new report by Grand View Research, Inc. The market is anticipated to register a CAGR of 28.2% from 2023 to 2030.
Communication Service Providers (CSPs) need to bring the intelligence in their system optimization, planning, and operations to address the increasing complexities in communication networks caused due to the deployment of new technology paradigms, such as Network Function Virtualization (NFV) and Software-Defined Wide-Area Networking (SD-WAN). Therefore, the telecommunications industry is exploring and introducing AI to improve network efficiency and customer experience.
The telecommunication industry has leveraged technologies, such as cloud computing, big data analytics, and deep learning, to fulfill consumer demands of multimedia services and network security. Also, the intellectualization of communication networks has become possible with the invention of technologies of service-aware network systems and deep packet inspection. Researchers in the industry are tapping into artificial intelligence-based techniques to optimize network architecture & management, and to enable more autonomous operations.
Furthermore, the next-generation wireless networks are anticipated to evolve into more complex system architectures due to the diversified service requirements and heterogeneity in devices, system architectures, and applications. Artificial intelligence has renewed interest in the telecom industry due to the rising complexity of network technology. Potential AI-based use-cases in communication networks include network operation monitoring & management, fraud mitigation, predictive maintenance, cybersecurity, and virtual assistants for marketing and customer service. However, network operation monitoring & management remains the top use-case in the telecom industry as several communications service providers have adopted AI approaches to address the need for communication automation and agility.
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Improving customer experience is one of the major factors driving the growth of the market since chatbots deployed for customer service have fueled the business earnings adequately
Machine learning approaches are beginning to emerge in the telecommunication domain to address the challenges of virtualization
AI-supported network-centric applications include anomaly detection for maintenance and provisioning, performance monitoring, alert suppression, automated resolution of a trouble ticket, network faults prediction, and network capacity planning or congestion prediction
Asia Pacific is expected to grow at the fastest CAGR of 32.9% during the forecast period. This growth is attributed to the rapid technological advancements in emerging economies, such as China and India.
Grand View Research has segmented the global AI in telecommunication market based on application, and region:
AI In Telecommunication Application Outlook (Revenue, USD Million, 2017 - 2030)
Network Security
Network Optimization
Customer Analytics
Virtual Assistance
Self-Diagnostics
Others
AI In Telecommunication Regional Outlook (Revenue, USD Million, 2017 - 2030)
North America
U.S.
Canada
Europe
U.K.
Germany
France
Asia Pacific
China
Japan
India
Australia
South Korea
Latin America
Brazil
Mexico
Middle East and Africa
Saudi Arabia
South Africa
UAE
List of Key Players in Artificial Intelligence (AI) In Telecommunication Market
IBM Corporation
Microsoft
Intel Corporation
Google LLC
AT&T Intellectual Property
Cisco Systems, Inc.
Nuance Communications, Inc.
Evolv Technologies Holdings Inc.
H2O.ai.
Infosys Limited
Salesforce, Inc.
NVIDIA Corporation
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