Increased usage of digital channels to enhance brand reputation will lead to increased demand for Public Relations

July 2024 | Report Format: Electronic (PDF)

Public Relations - Procurement Intelligence

Procurement of public relations provides a business with elevated brand awareness, improved credibility, investor attraction towards the firm, and better media relations. The global market size was valued at USD 82.0 billion in 2023. Over the past several years, there has been a steady increase in the procurement of services offered in the industry as companies of all sizes realize the importance of keeping a strong connection with the media and their customers. They are investing in industry services to make sure they have the proper visibility on how their organization is being perceived in the eyes of their customers and investors and how to optimize their public affairs.

The industry is anticipated to witness steady growth in the coming years due to businesses' requirement to maintain public and customer relations at all times. In addition, they are increasingly utilizing services to stay competitive, engage with their target audiences, and raise their profile and establish trust.

Business enterprises must procure the services as they attract investors by enhancing the brand’s reputation. Consequently, this expands the audience, offering the business enterprise a chance to present its offerings and mission. A business can draw in possible investors by showcasing its execution skills and proving that the objective of the organization is sound. In addition, targeted media placements might assist a business in reaching possible investors with public relations.

Service providers possess the specialization and experience to develop an effective public relations tactic. They can assist a business in reaching a larger audience as they have connections with journalists and media outlets and are well-connected within the sector. A service provider may also help a business track and evaluate the results of the campaigns, offering insightful advice on what is and is not effective. This enables the business enterprise to modify its plan and make data-driven choices that can improve return on investment.

Blockchain, virtual assistants and chatbots, and virtual reality (VR) and augmented reality (AR) are witnessing substantial growth, in addition to digital solutions, artificial intelligence, and big data and analytics. Blockchain provides a new degree of security and transparency in the procurement of industry services with its decentralized and tamper-proof structure, making it crucial to secure sensitive business data. With the help of this technology, stakeholders' communication and data exchange can be streamlined, improving audience knowledge, targeting capabilities, and outreach tactics. Virtual assistants and chatbots are now tools that professionals employ to expedite client and consumer communications. These virtual assistants may schedule appointments for a business, offer tailored advice, and respond to often-requested questions. Professionals can focus more of their time on establishing connections and generating new business by deploying chatbots and virtual assistants.

The global market is dominated by North America, followed by Europe and Asia-Pacific. Demand for industry services in Europe has surged as firms look to safeguard their reputation and brand, given the growing significance of reputation management. In order to reach their target audiences, a growing number of large multinational corporations based in the region are resorting to industry services. In addition, there is a trend for public relations services in the Asia-Pacific region. This can be attributed to various factors, such as the rising demand from local firms, the expansion of digital media platforms, and the expanding significance of public relations in the region. The necessity for firms to effectively interact with their target audiences is driving the demand for public relations as companies strive to cultivate relationships with stakeholders and customers.


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Public Relations Sourcing Intelligence Highlights 

  • The global public relations market is highly competitive, with a fragmented landscape and a large number of regional and global players operating in the industry.

  • Buyers possess a high capability to negotiate due to the availability of a large supply base. This enables the buyers to switch to a better alternative in case they are not satisfied with any respective service provider.

  • India is the preferred best-cost country in the Asia-Pacific region for sourcing public relations. The nation’s landscape is a dynamic patchwork of shifting economic conditions, cultural behavioral difference, and technological advancements. Specialists in the area of public relations are caught between tradition and innovation as globalization picks up speed.

  • Labor, technology (hardware/software), rent and utilities, advertisement and marketing, training, and others are the key cost components for public relations. Other costs include administrative fees, travel expenses, maintenance and repair, insurance, and tax.

Public Relations Procurement Intelligence Report Coverage

Grand View Research will cover the following aspects in the report:

  • Market Intelligence, along with emerging technology and the regulatory landscape

  • Market estimates and forecasts from 2024 to 2030

  • Growth opportunities, trends, and driver analysis

  • Supply chain analysis, supplier analysis with supplier ranking and positioning matrix, supplier’s recent developments

  • Porter’s 5 forces

  • Pricing and cost analysis, price trends, commodity price forecasting, cost structures, pricing model analysis, supply and demand analysis

  • Engagement and operating models, KPI, and SLA elements

  • LCC/BCC analysis and negotiation strategies

  • Peer benchmarking and product analysis

  • Market report in PDF, Excel, and PPT and online dashboard versions 

Cost Intelligence Highlights:

As part of the public relations procurement intelligence report, Grand View Research has identified the following key cost components:

  • Labor

  • Technology (Hardware/Software)

  • Rent & Utilities

  • Advertisement & Marketing

  • Training

  • Others

    • Administrative Fee

    • Travel Expenses

    • Maintenance & Repair

    • Insurance

    • Tax

Labor forms the largest key cost component of the Public Relations.

Public Relations - Key Suppliers

  • Coyne Public Relations, LLC

  • Daniel J. Edelman Holdings, Inc.

  • FINN Partners

  • Fleishman-Hillard Group Limited

  • Interpublic Group of Companies, Inc.

  • Ketchum, Inc.

  • Ogilvy

  • Omnicom Group Inc.

  • PR Consulting Dentsu Inc.

  • Publicis Groupe S.A.

  • Weber Shandwick

  • WPP plc

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