The U.S. retail clinics market size was valued at 3.55 billion in 2023 and is anticipated to grow at a CAGR of 9.7% from 2024 to 2030. The key factors driving the market are increasing requirement of accessible healthcare facilities and appropriate distribution of these facilities across the region. To provide replacement to conventional primary care centers, these ‘walk-in medical facilities’ are established in retail outlets such as supermarkets & department stores. Convenient locations and affordable costs are necessarily maintained to accommodate lower income patients, who cannot visit the emergency departments.
Additionally, these retail clinics are associated with reputed healthcare providers so that experienced staff and professionals can treat in clinical set-ups. Also, patient records are maintained electronically and utilized according to requirements. The market growth is by the virtue of low cost healthcare facilities, convenience and accessibility. Moreover, these retail clinics can be expanded as per requirement in minimum costs.
Retail owned segment dominated the market with a share of 81.8% in 2023. Companies such as CVS Health, own, operate, or provide management for its MinuteClinic clinics. CVS has clinical affiliations with leading health systems such as Baptist Health System in Alabama. These health systems provide clinical support, chronic disease monitoring, wellness programs, and medication counseling to the customers of CVS.
The hospital owned segment is anticipated to grow at the fastest CAGR at 11.0% from 2024 to 2030. Several retail clinic owners have transferred ownership and management of these setups to hospitals or healthcare systems. Through this strategy the owners lease the space to hospitals and manage facilities with their staff. This improves their brand visibility and provides adequate care to the patients.
Immunization segment held largest revenue share of 25.3% of market in 2023. During and after the COVID-19 pandemic, the retails clinics market observed increasing popularity among people for vaccinations as these clinics provided the testing facilities as well. Governments are promoting these facilities to accommodate the growing vaccination needs. Moreover, as large retail chains are mainly operating these clinics, better administration, data recording, medications are offered to patients.
The cute respiratory disease and infection segment is expected to grow at the fastest CAGR 10.5% over the forecast period. The increasing number of respiratory infection patients and viruses are expected to propel the market growth.
The Southeast region witnessed the largest revenue share of 34.2% in 2023 owing to the increasing utilization of accessible & non-emergency healthcare services in the region. As most of the retail clinics are in the metropolitan area, the market share is significant in Southeast region. These walk-in medical facilities are witnessing huge popularity in urban areas. They can helpprovide treatment options for some acute conditions and provide additional medication if needed. Availability without prior appointments, holidays and beyond working hours are crucial advantages of these facilities. Since the inception of the first retail clinic in the year 2000, the number has reached more than 1,700 in the U.S., in 2024 as they help curb issues of the increasing shortage of primary care providers, rising demand for value-based healthcare, and the emphasis to contain rising healthcare costs in the U.S.
The west region is expected to grow at the fastest CAGR of 9.8% over the forecast period. It is a cost-saving alternative to physician offices and hospital emergency departments at a relatively lower price and reduced wait times. Furthermore, it has become easier for these settings to implement a population health management strategy due to the maintenance of patient records, which is expected to cut down costs and improve patient outcomes.
Some of the major companies operating in the U.S. retail clinics market include CVS Health, Kroger Health, Walgreens, Advocate Health Care, Kaiser Foundation Health Plan, Inc. and others. Major focus of companies dominating the market is on developing advanced service centers for patients through collaborations. Additionally, large players in the market are aiming to provide convenient healthcare facilities in remote areas as well by investing in rural areas.
In June 2024, CVS Health announced the opening of a Community Resource Center and 2 new Workforce Innovation Talent Centers in Oklahoma City. The objective is to improve access to training and community services.
In December 2023, Better Health Group and The Kroger grocery store chain collaborated to offer a value-based primary care to geriatric population enrolled in Medicare.
Report Attribute |
Details |
Revenue forecast in 2030 |
USD 6.86 billion |
Growth rate |
CAGR of 9.7 % from 2024 to 2030 |
Base year for estimation |
2023 |
Historical data |
2020 - 2024 |
Forecast period |
2024 - 2030 |
Quantitative units |
Revenue in USD billion and CAGR from 2024 to 2030 |
Report coverage |
Revenue forecast, company ranking, competitive landscape, growth factors, and trends |
Segments covered |
Ownership, diagnosis, region |
Regional scope |
Southeast; Midwest; Southwest; Northeast; West |
Country scope |
U.S. |
Key companies profiled |
CVS Health; Kroger Health; Walgreens; Advocate Health Care; Kaiser Foundation Health Plan; Inc.; Walmart; Bellin Health Systems; Geisinger Health; Target. |
Customization scope |
Free report customization (equivalent up to 8 analysts working days) with purchase. Addition or alteration to country, regional & segment scope. |
Pricing and purchase options |
Avail customized purchase options to meet your exact research needs. Explore purchase options |
This report forecasts revenue growth at regional levels and provides an analysis of the latest industry trends in each of the sub-segments from 2020 to 2030. For this study, Grand View Research has segmented the U.S. retail clinics market report based on ownership, diagnosis and region.
Ownership Outlook (Revenue, USD Billion, 2020 - 2030)
Retail Owned
Hospital Owned
Diagnosis Outlook (Revenue, USD Billion, 2020 - 2030)
Immunization
General Symptoms
Injuries
General Screening & Examination
Acute Respiratory Disease & Infection
Urinary Tract Infections
Ear Infections
Sprains, Strains, and Fractures
Others
Regional Outlook (Revenue, USD Billion, 2020 - 2030)
U.S.
Southeast
Midwest
Southwest
Northeast
West
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