Telehealth Market Size, Share & Trends Analysis Report By Product Type (Hardware, Software, Services), By Delivery Mode, By Disease Area, By End-use, By Region, And Segment Forecasts, 2025 - 2030

Telehealth Market Size & Trends

The global telehealth market size was estimated at USD 123.26 billion in 2024 and is projected to grow at a CAGR of 24.68% from 2025 to 2030. The market is primarily driven by the increasing adoption of digital health & smartphones, rising investments, improved internet connectivity, and growing technological advancements.

For instance,in January 2024, the Canadian Space Agency, in partnership with Baüne, a Canadian software company, introduced a telehealth station at the CLSC in Pierrefonds on Montreal's West Island that allows astronauts and patients to measure and monitor their pulse, blood pressure, and blood oxygen levels. Moreover, in July 2022, the UK introduced annual digital maturity assessments across the NHS for social care and digital health. This plan raised funding of USD 2.37 billion to implement electronic patient records (EPRs) and enhance remote patient monitoring services.

Furthermore, the growing adoption and acceptance of telehealth services are expected to boost the market's growth over the forecast period. For instance, according to an article published by MJH Life Sciences and AJMC in April 2023, telehealth utilization increased in all four U.S. regions: the West (9.5%), the Midwest (9.5%), the Northeast (3.2%), and the South (6.7%) and the overall national telehealth utilization increased by 7.3%.

Telehealth usage in January 2025 in the West region of the U.S.:

(The west region includes states such as Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming)

Moreover, smartphones have evolved from devices of communication & entertainment to devices that can monitor health and fitness. Some market players are developing Chatbot services for basic medical inquiries and one-time consultations. For instance, WeChat offers Chatbot services in China for basic medical inquiries and other mobile health solutions such as booking appointments, accessing medical records, & paying medical bills. Moreover, the market is propelled by favorable government initiatives to expand telehealth by making healthcare services more accessible and convenient for patients. The focus on cost-effective and efficient healthcare solutions further propels the adoption of telehealth services.

The rising adoption of telehealth facilities by patients, physicians, and government authorities is boosting the market. Access to healthcare through specific applications and video consultations enables communication between patients and doctors in remote locations, eliminating the need to visit hospitals or clinics. Market players such as Apple, Google, and IBM focus on improving the mobile health experience by providing numerous solutions through different subscription plans and emphasizing data security. These factors are expected to drive the market growth over the forecast period.

Telehealth services are rapidly expanding, particularly in cardiology, behavioral health, radiology, and online consultations. This growth is fueled by a surge in startup funding and the introduction of new solutions and services, especially those designed for virtual consultations. For instance, in March 2023, Royal Philips introduced Philips Virtual Care Management. It includes flexible solutions and services that help various healthcare stakeholders effectively engage with patients, including health systems, payers, providers, and employer groups.

Furthermore, integrating artificial intelligence and machine learning algorithms enhances the personalization of healthcare services. In addition, favorable government initiatives promoting telehealth adoption drive the market. For instance, initiatives such as the National Digital Health Mission (NDHM) are anticipated to grow the adoption of the e-healthcare model in India. Similarly, the “Innovation Strategy 2019-2021” in the UAE fuels digital transformation in the healthcare sector.

Case Study:

Title: Scaling Virtual Care Amidst COVID-19

Aim:To rapidly scale virtual healthcare services in response to a 1,000% surge in demand due to the COVID-19 pandemic, ensuring uninterrupted access to care for millions of patients.

Objective: Enhance the telehealth platform's capacity to handle increased patient volume, streamline physician onboarding processes, and maintain high-quality virtual care delivery during the pandemic

Approach:

Accenture partnered with a U.S. telehealth provider serving 80 million individuals, 2,000 hospitals, 55 health plans, and 62,000 physicians. The collaborative efforts focused on:

• System Diagnostics: Identifying and addressing bottlenecks to improve platform scalability.

• Architecture Optimization: Collaborating with the provider's team to re-engineer applications and optimize databases.

• Accelerated Physician Onboarding: Implementing strategies to onboard doctors 86% faster, facilitating rapid deployment of clinicians.

Outcome:

Within two months, the provider conducted the equivalent of five years' worth of patient visits, significantly reducing onboarding time and enhancing platform performance. Key outcomes include.

• Physician Onboarding: Accelerated by 86%, enabling the addition of thousands of doctors per week.

• Platform Scalability: Enhanced to accommodate the unprecedented surge in virtual visits.

• Provider Confidence: 92% of providers intend to continue video visits post-pandemic.

• Consumer Expectations: Over 50% of consumers anticipate increased use of telehealth services in the future.

Conclusion

The collaboration between Accenture and the telehealth provider demonstrated the essential role of agile technology solutions and strategic partnerships in expanding virtual care capabilities during healthcare concerns. The initiative addressed immediate challenges and laid the groundwork for sustained growth and adoption of telehealth services in the post-pandemic era.

Furthermore, the rise in favorable reimbursement policies boosts market growth. For instance, as of July 2023, patients must disclose the use of telehealth technology when submitting home health (HH) service payment claims to the Centers for Medicare & Medicaid Services in the U.S. The use of telecommunication technology in HH claims is categorized under the following three HCPCS codes:

• G0320: Home health services are provided through synchronous telehealth using a real-time two-way audio and video telecommunications system.

• G0321: Home health services are provided through synchronous telehealth in real-time using a telephone or other interactive audio-only telecommunications system.

• G0322:

  The collection of digitally stored and/or transmitted physiological data by the patient to the home health agency, such as remote patient monitoring.

Market Characteristics & Concentration

The telehealth industry is characterized by a high degree of innovation, with the introduction of new technologies and methods. Integrating artificial intelligence (AI) and machine learning (ML) into telehealth platforms is revolutionizing how healthcare is delivered. These technologies empower healthcare providers to analyze patient data remotely, enabling them to provide personalized and effective care. For instance, in June 2024, MetroHealth and MUSC Health launched Ovatient, the first virtual healthcare company. Ovatient integrates with hospital systems and patients’ medical records via Epic and MyChart, providing a personalized patient experience that empowers care teams with nearly real-time data.

Several market players, such as Cerner Corporation (Oracle), GE Healthcare, Siemens Healthineers, and Medtronic, are engaged in acquisition and merger activities. Through M&A activity, these companies can expand their geographic reach and enter new territories. For instance, in January 2024, 98point6 Technologies announced the acquisition of Bright.MD to accelerate the launch of 98point6’s asynchronous care module. This development enables healthcare organizations to license an integrated, purpose-built clinician solution supporting multiple care delivery models.

Regulations, particularly the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its amendments under the Health Information Technology for Economic and Clinical Health (HITECH) Act, positively impact market growth. These regulations play a crucial role in ensuring digital health information's secure handling and privacy, shaping the operational framework and compliance standards for telehealth services, especially in the U.S.

Market players are expanding their business by entering new geographical regions to strengthen their market position and expand their product portfolio. For instance, in November 2024, MedAdvisor Solutions, a pharmacy-driven patient engagement solution, launched telehealth functionality through its MedAdvisor app. This new feature allows patients to book virtual consultations with healthcare providers and receive eScripts following the consultation. Moreover, the App enables patients to receive renewal reminders as needed and pre-order medicines from their preferred pharmacy.

Product Insights

The services segment led the market with the largest market share of 47.13% in 2024. The rising need for telehealth applications in chronic disease management and real-time monitoring, technological advancements in digital infrastructure, growing internet and smartphone penetration, and development in hardware and software components are driving segment growth. For instance, in April 2023, Providence partnered with Cadence and launched a remote patient monitoring and responsive virtual care program for chronic care across Providence’s clinics. Furthermore, the constantly evolving digital space is expected to support the growing need for these services.

The software segment is anticipated to witness at the fastest CAGR over the forecast period. Favorable government initiatives and a rise in demand for technologically advanced Healthcare IT solutions are expected to boost the segment's growth. For instance, in July 2022, in India, the National Health Authority (NHA) expanded the digital health facilities under its Ayushman Bharat Digital Mission (ABDM) scheme with integrations of 52 digital health applications.

Delivery Mode Insights

Based on delivery mode, the web-based segment led the market with the largest revenue share of 45.37% in 2024. Factors such as the growth of virtual care and web-based applications, along with the increased use of web-based delivery models that offer patients immediate access to healthcare services, fuel the market growth. Web-based solutions are provided to users through web servers by using the Internet Protocol. These solutions encompass four key components: an internet connection, a data administrator, a web server, and a software coding system. The use of the internet and web-based services enables access to the most distant locations with just a single computer or monitoring device.

The cloud-based delivery mode segment is expected to witness at the fastest CAGR during the forecast period, owing to the rising adoption of cloud-based applications by healthcare providers and patients and the introduction of technologically advanced solutions. For instance, in March 2023, Fujitsu introduced a cloud-based platform that allows users to securely collect and leverage health-related data to promote digital transformation in the medical field. The new offering is part of Fujitsu’s continuous efforts to foster a healthy society, which is aligned with its “Healthy Living” vision under Fujitsu Uvance.

Disease Area Insights

Based on disease area, the radiology segment led the market with the largest revenue share of 12.74% in 2024. Factors such as the implementation of Picture Archiving and Communication System (PACS), the integration of AI into teleradiology, and increasing R&D activities pertaining to eHealth boost segment growth. For instance, in February 2024, Yellowcross Healthcare Commerce, a healthcare consulting company, introduced a consultancy service to help healthcare facilities and medical groups expand their remote care capabilities. The company works with clinics, hospitals, entrepreneurial physicians, and medical groups throughout the U.S. to develop focused service offerings to manage radiologist shortages and provide specialty diagnostic services.

The psychiatry segment is anticipated to grow at the fastest CAGR over the forecast period, owing to an increase in the patient pool of stress, anxiety, and mental illnesses. Moreover, the growing adoption of telepsychiatry services by people to treat mental health is expected to boost the market growth over the forecast period. Telepsychiatry services help provide affordable, convenient, and readily accessible mental health services. The American Psychiatric Association helped psychiatrists adopt telepsychiatry services for better patient satisfaction and care.

End-use Insights

Based on end use, the provider segment led the market with the largest revenue share of 52.65% in 2024, due to the increasing adoption of teleconsultation, telemedicine, and telehealth among healthcare professionals to reduce the burden on healthcare facilities. Moreover, the rise in the number of partnerships and collaborations among various public & private healthcare organizations to drive the adoption and accessibility of telehealth services is further fueling segment growth. For instance, in April 2021, DOC2US, the telemedicine provider in Malaysia, collaborated with GDEX Bhd to provide easy medication delivery services by secure and real-time tracking of medication.

The payers segment is anticipated to witness at the fastest CAGR during the forecast period. This segment comprises health plan sponsors (employers and unions), insurance companies, and third-party payers. Payers are increasingly adopting telehealth solutions to ensure their members receive the right care at the right time in the right place while saving the employer and the member money owing to major cost-saving options provided by telehealth services, including reduced cost per consultation in comparison to traditional in-person appointments and number of diagnostic tests required during telehealth consultations with in-person visits.

Regional Insights

North America dominated the telehealth market with the largest revenue share of 46.58% in 2024. Key factors driving the growth of telehealth services in the region include the higher healthcare IT expenditure, rapid adoption of smartphones, a significant shortage of primary caregivers, advancements in coverage networks, a surge in chronic disease prevalence, increasing healthcare costs, growing adoption of telehealth services and a rising need for enhanced prevention and management of chronic conditions.

U.S. Telehealth Market Trends

The telehealth market in the U.S. accounted for the largest market revenue share in North America in 2024, owing to innovative software development, advanced healthcare management, and the presence of several market players operating across segments, such as mobile and network operations. Increasing awareness regarding the availability of digital health solutions, such as mHealth and telehealth, is driving their adoption rate. For instance, according to data published by Harvard Health Letter, almost 50 million people in the U.S. use remote patient monitoring devices.

Europe Telehealth Market Trends

The telehealth market in Europe is anticipated to register at a considerable CAGR during the forecast period. The market is fueled by the launch of the Telehealth Quality of Care Tool by the World Health Organization (WHO) in March 2024. It is a significant step towards the development of telehealth in Europe. By promoting trust, harmonizing regulations, and encouraging evidence-based practice, the tool is expected to help develop a more robust and sustainable telehealth ecosystem, driving the growth of the market and improving access to quality healthcare for all.

The UK telehealth market is anticipated to register at a considerable CAGR during the forecast period. The widespread adoption of technology and high-speed internet in the UK has made telehealth more accessible and convenient for patients. This has led to an increase in the number of patients using telehealth services, thereby driving the growth of the telehealth industry. Moreover, in November 2024, Doctorsa, a telehealth platform that connects travelers with local physicians in just five minutes, was introduced in the UK. This platform offers an effective solution for tourists and UK residents needing urgent care, medical attention for non-life-threatening conditions or injuries requiring prompt treatment, particularly for those experiencing long delays for GP appointments or who require assistance outside regular surgery hours.

Asia Pacific Telehealth Market Trends

The telehealth market in Asia Pacific is anticipated to witness at the fastest CAGR over the forecast period. Factors such as the growing investments and geriatric population in countries such as Japan and India, along with technological advancements in digital health and research initiatives undertaken by the key players in the region, are anticipated to contribute to the market growth. For instance, in 2023, the Australian Government invested around USD 107.2 million in digital health programs and innovations to update its healthcare system.

The Japan telehealth market is anticipated to register at a considerable CAGR during the forecast period, owing to the introduction of new digital health technologies and the rising popularity of at-home care & regular monitoring services. The Robot for Interactive Body Assistance (RIBA) in critical care, an IT-enabled robot for geriatric patients, is an important example of Japan embracing telehealth solutions for patient monitoring. The introduction of technologically advanced mobile and wearable devices is boosting the demand for telehealth services in the country.

Latin America Telehealth Market Trends

The telehealth market in Latin America is anticipated to witness at a significant CAGR during the forecast period. The high prevalence of chronic diseases, such as cardiovascular disease, arthritis, and cancer, necessitates ongoing medical supervision, and rising investments are fueling the demand for telehealth in Latin America. For instance, Argentina's government invested USD 63.89 million in 2020 over the next three years to develop a Federal Digital Health Program.

The Brazil telehealth market is anticipated to witness at a significant CAGR during the forecast period. The Brazilian Telehealth Act, which came into force in February 2021, is a significant driver of market growth. This legislation provides a legal framework for the use of telehealth services, including remote consultations, diagnosis, and treatment. It also establishes guidelines for data privacy and security, ensuring patient confidentiality.

Middle East & Africa Telehealth Market Trends

The telehealth market in the Middle East and Africa is anticipated to witness at a lucrative CAGR during the forecast period. Improving internet connectivity and increasing smartphone penetration are supporting the digitalization of healthcare. According to GSMA, the Mobile Economy estimates for the Middle East and North Africa regions, the number of mobile internet users exceeded 300 million. Smartphone penetration is anticipated to reach 50.0% of the total population by the end of 2022. Thus, such factors boost market growth.

The Saudi Arabia telehealth market is anticipated to witness at a significant CAGR during the forecast period. Rising smartphone penetration, adoption of teleconsultation services with physicians, and the growing number of users of digital applications such as Seha, Tawakkalna, and Tabaud, which provide telehealth services in the country, boost the market growth.

Key Telehealth Company Insight

The key players in the telehealth industry have been involved in mergers and acquisitions to increase their share and provide innovative solutions for users, which is anticipated to boost the market's growth during the forecast period. Furthermore, several initiatives are being undertaken by the key players globally, which have significantly contributed to the market's growth.

Recent Developments

• In April 2025, the Albanese Labor Government, following its re-election in Australia, allocated funds to Medicare to ease the burden on hospitals and ensure that all Australians have access to free urgent care in their communities by introducing 1800MEDICARE. This service is a complimentary, nationwide health advice hotline and after-hours telehealth option with general practitioners, supported by Medicare, available 24/7.

• In May 2024, Apollo Telehealth, in collaboration with the Government of Manipur, introduced a telemedicine-driven primary health center (PHC) in Borobeka, Manipur.

• In October 2023,Glenn Gaunt MD, announced its official launch, introducing an alternative to traditional healthcare. The platform offers accessible and convenient healthcare services, enabling patients to receive medical attention from the comfort of their homes.

• In September 2023, Apollo Telehealth introduced Tele-Emergency ICU services across nine NTPC plants, enhancing critical care capabilities. This initiative aims to provide remote medical supervision and support for emergencies, leveraging advanced telehealth technologies.

• In August 2023, Spark Biomedical launched telehealth services for Sparrow Ascent with the aim of improving patient access to opioid withdrawal treatment.Sparrow Ascent is a medication-assisted treatment (MAT) program that provides comprehensive care for individuals struggling with opioid use disorder. The program utilizes a combination of medication, counseling, and support services to help patients achieve long-term recovery.

Telehealth Market Report Scope

Global Telehealth Market Report Segmentation

This report forecasts revenue growth at global, regional, & country levels and provides an analysis of industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research, Inc. has segmented the global telehealth market report based on the product, delivery mode, end-use, disease area, and region:

• Product Outlook (Revenue, USD Million, 2018 - 2030)

  • Hardware

    • Monitors

    • Medical Peripheral Devices

      • Blood Pressure Meters

      • Blood Glucose Meters

      • Weighing Scales

      • Pulse Oximeters

      • Peak Flow Meters

      • ECG Monitors

      • Others

  • Software

  • Standalone Software

  • Integrated Software

  • Services

    • Remote Patient Monitoring

    • Real-Time Interactions

    • Store and Forward

    • Others

• Delivery Mode Outlook (Revenue, USD Million, 2018 - 2030)

  • On-premises

  • Web-based

  • Cloud-based

• End-use Outlook (Revenue, USD Million, 2018 - 2030)

  • Payers

  • Providers

  • Patients

• Disease Area Outlook (Revenue, USD Million, 2018 - 2030)

  • Psychiatry

  • Substance Use

  • Radiology

  • Endocrinology

  • Dermatology

  • Gastroenterology

  • Neurological Medicine

  • ENT

  • Cardiology

  • Oncology

  • Dental

  • Gynecology

  • General Medicine

  • Others

• Regional Outlook (Revenue, USD Million, 2018 - 2030)

  • North America

    • U.S.

    • Canada

    • Mexico

  • Europe

    • UK

    • Germany

    • France

    • Spain

    • Italy

    • Denmark

    • Sweden

    • Norway

  • Asia Pacific

    • China

    • Japan

    • India

    • South Korea

    • Australia

    • Thailand

  • Latin America

    • Brazil

    • Argentina

    • Chile

  • MEA

    • South Africa

    • Saudi Arabia

    • UAE

    • Kuwait