Customer Information System Market Size, Share & Trends Analysis Report, By Component (Solution, Services), By Application (Water and Wastewater Management, Electricity and Power Management, Utility Gas Management), By Region, And Segment Forecasts, 2025 - 2030

Table of Contents

Chapter 1. Methodology and Scope
                    1.1. Market Segmentation and Scope
                    1.2. Research Methodology
                        1.2.1. Information Procurement
                    1.3. Information or Data Analysis
                    1.4. Methodology
                    1.5. Research Scope and Assumptions
                    1.6. Market Formulation & Validation
                    1.7. Country Based Segment Share Calculation
                    1.8. List of Data Sources
Chapter 2. Executive Summary
                    2.1. Market Outlook
                    2.2. Segment Outlook
                    2.3. Competitive Insights
Chapter 3. Customer Information System Market Variables, Trends, & Scope
                    3.1. Market Lineage Outlook
                    3.2. Market Dynamics
                        3.2.1. Market Driver Analysis
                        3.2.2. Market Restraint Analysis
                        3.2.3. Industry Challenge
                    3.3. Customer Information System (CIS) Market Analysis Tools
                        3.3.1. Industry Analysis - Porter’s
                            3.3.1.1. Bargaining power of the suppliers
                            3.3.1.2. Bargaining power of the buyers
                            3.3.1.3. Threats of substitution
                            3.3.1.4. Threats from new entrants
                            3.3.1.5. Competitive rivalry
                        3.3.2. PESTEL Analysis
                            3.3.2.1. Political landscape
                            3.3.2.2. Economic landscape
                            3.3.2.3. Social landscape
                            3.3.2.4. Technological landscape
                            3.3.2.5. Environmental landscape
                            3.3.2.6. Legal landscape
Chapter 4. Customer Information System Market Component Outlook
                    4.1. Customer Information System (CIS) Market, By Component Analysis & Market Share, 2024 & 2030
                    4.2. Solution
                        4.2.1. Solution market estimates and forecasts, 2018 - 2030 (USD Million)
                    4.3. Services
                        4.3.1. Services market estimates and forecasts, 2018 - 2030 (USD Million)
                            4.3.1.1. Legacy Extension Consulting Service
                                4.3.1.1.1. System integration & consulting market estimates and forecasts, 2018 - 2030 (USD Million)
                            4.3.1.2. Customer Information System (CIS) Implementation Service
                                4.3.1.2.1. Customer information system implementation service market estimates and forecasts, 2018 - 2030 (USD Million)
                            4.3.1.3. Support Service
                                4.3.1.3.1. Support service market estimates and forecasts, 2018 - 2030 (USD Million)
Chapter 5. Customer Information System Market Application Outlook
                    5.1. Customer Information System (CIS) Market, By Application Analysis & Market Share, 2024 & 2030
                    5.2. Water and Wastewater Management
                        5.2.1. Water and wastewater management market estimates and forecasts, 2018 - 2030 (USD Million)
                    5.3. Electricity and Power Management
                        5.3.1. Electricity and power management market estimates and forecasts, 2018 - 2030 (USD Million)
                    5.4. Utility Gas Management
                        5.4.1. Utility gas management market estimates and forecasts, 2018 - 2030 (USD Million)
Chapter 6. Customer Information System Market: Regional Estimates & Trend Analysis
                    6.1. Customer Information System (CIS) Market Share, By Region, 2024 & 2030, USD Million
                    6.2. North America
                        6.2.1. North America Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.2.2. U.S.
                            6.2.2.1. U.S. Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.2.3. Canada
                            6.2.3.1. Canada Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.2.4. Mexico
                            6.2.4.1. Mexico Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.3. Europe
                        6.3.1. Europe Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.3.2. UK
                            6.3.2.1. UK Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.3.3. Germany
                            6.3.3.1. Germany Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.3.4. France
                            6.3.4.1. France Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.4. Asia Pacific
                        6.4.1. Asia Pacific Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.4.2. China
                            6.4.2.1. China Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.4.3. India
                            6.4.3.1. India Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.4.4. Japan
                            6.4.4.1. Japan Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.4.5. Australia
                            6.4.5.1. Australia Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.4.6. South Korea
                            6.4.6.1. South Korea Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.5. Latin America
                        6.5.1. Latin America Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.5.2. Brazil
                            6.5.2.1. Brazil Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.6. Middle East and Africa
                        6.6.1. Middle East and Africa Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.6.2. UAE
                            6.6.2.1. UAE Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.6.3. Saudi Arabia
                            6.6.3.1. Saudi Arabia Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        6.6.4. South Africa
                            6.6.4.1. South Africa Customer Information System (CIS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. Competitive Landscape
                    7.1. Company Categorization
                    7.2. Company Market Share Analysis, 2024
                    7.3. Company Heat Map Analysis
                    7.4. Company Profiles/Listing
                        7.4.1. Oracle Corporation
                            7.4.1.1. Participant’s Overview
                            7.4.1.2. Financial Performance
                            7.4.1.3. Product Benchmarking
                            7.4.1.4. Strategic Initiatives
                        7.4.2. SAP SE
                            7.4.2.1. Participant’s Overview
                            7.4.2.2. Financial Performance
                            7.4.2.3. Product Benchmarking
                            7.4.2.4. Strategic Initiatives
                        7.4.3. IBM Corporation
                            7.4.3.1. Participant’s Overview
                            7.4.3.2. Financial Performance
                            7.4.3.3. Product Benchmarking
                            7.4.3.4. Strategic Initiatives
                        7.4.4. Advanced Utility Systems
                            7.4.4.1. Participant’s Overview
                            7.4.4.2. Financial Performance
                            7.4.4.3. Product Benchmarking
                            7.4.4.4. Strategic Initiatives
                        7.4.5. Cayenta
                            7.4.5.1. Participant’s Overview
                            7.4.5.2. Financial Performance
                            7.4.5.3. Product Benchmarking
                            7.4.5.4. Strategic Initiatives
                        7.4.6. Fluentgrid Limited
                            7.4.6.1. Participant’s Overview
                            7.4.6.2. Financial Performance
                            7.4.6.3. Product Benchmarking
                            7.4.6.4. Strategic Initiatives
                        7.4.7. Gentrack
                            7.4.7.1. Participant’s Overview
                            7.4.7.2. Financial Performance
                            7.4.7.3. Product Benchmarking
                            7.4.7.4. Strategic Initiatives
                        7.4.8. Hansen Technologies
                            7.4.8.1. Participant’s Overview
                            7.4.8.2. Financial Performance
                            7.4.8.3. Product Benchmarking
                            7.4.8.4. Strategic Initiatives
                        7.4.9. Itineris
                            7.4.9.1. Participant’s Overview
                            7.4.9.2. Financial Performance
                            7.4.9.3. Product Benchmarking
                            7.4.9.4. Strategic Initiatives
                        7.4.10. Milestone Utility Services
                            7.4.10.1. Participant’s Overview
                            7.4.10.2. Financial Performance
                            7.4.10.3. Product Benchmarking
                            7.4.10.4. Strategic Initiatives 

List of Tables

Table 1 Global customer information system market size estimates & forecasts 2018 - 2030 (USD Million)
Table 2 Global customer information system market, by region 2018 - 2030 (USD Million)
Table 3 Global customer information system market, by component 2018 - 2030 (USD Million)
Table 4 Global customer information system market, by application 2018 - 2030 (USD Million)
Table 5 Solution customer information system market, by region 2018 - 2030 (USD Million)
Table 6 Services customer information system market, by region 2018 - 2030 (USD Million)
Table 7 Water and wastewater management customer information system market, by region 2018 - 2030 (USD Million)
Table 8 Electricity and power management customer information system market, by region 2018 - 2030 (USD Million)
Table 9 Utility gas management customer information system market, by region 2018 - 2030 (USD Million)
Table 10 North America customer information system market, by component 2018 - 2030 (USD Million)
Table 11 North America customer information system market, by application 2018 - 2030 (USD Million)
Table 12 U.S. customer information system market, by component 2018 - 2030 (USD Million)
Table 13 U.S. customer information system market, by application 2018 - 2030 (USD Million)
Table 14 Canada customer information system market, by component 2018 - 2030 (USD Million)
Table 15 Canada customer information system market, by application 2018 - 2030 (USD Million)
Table 16 Mexico customer information system market, by component 2018 - 2030 (USD Million)
Table 17 Mexico customer information system market, by application 2018 - 2030 (USD Million)
Table 18 Europe customer information system market, by component 2018 - 2030 (USD Million)
Table 19 Europe customer information system market, by application 2018 - 2030 (USD Million)
Table 20 UK customer information system market, by component 2018 - 2030 (USD Million)
Table 21 UK customer information system market, by application 2018 - 2030 (USD Million)
Table 22 Germany customer information system market, by component 2018 - 2030 (USD Million)
Table 23 Germany customer information system market, by application 2018 - 2030 (USD Million)
Table 24 France customer information system market, by component 2018 - 2030 (USD Million)
Table 25 France customer information system market, by application 2018 - 2030 (USD Million)
Table 26 Asia Pacific customer information system market, by component 2018 - 2030 (USD Million)
Table 27 Asia Pacific customer information system market, by application 2018 - 2030 (USD Million)
Table 28 China customer information system market, by component 2018 - 2030 (USD Million)
Table 29 China customer information system market, by application 2018 - 2030 (USD Million)
Table 30 India customer information system market, by component 2018 - 2030 (USD Million)
Table 31 India customer information system market, by application 2018 - 2030 (USD Million)
Table 32 Japan customer information system market, by component 2018 - 2030 (USD Million)
Table 33 Japan customer information system market, by application 2018 - 2030 (USD Million)
Table 34 Australia customer information system market, by component 2018 - 2030 (USD Million)
Table 35 Australia customer information system market, by application 2018 - 2030 (USD Million)
Table 36 South Korea customer information system market, by component 2018 - 2030 (USD Million)
Table 37 South Korea customer information system market, by application 2018 - 2030 (USD Million)
Table 38 Latin America customer information system market, by component 2018 - 2030 (USD Million)
Table 39 Latin America customer information system market, by application 2018 - 2030 (USD Million)
Table 40 Brazil customer information system market, by component 2018 - 2030 (USD Million)
Table 41 Brazil customer information system market, by application 2018 - 2030 (USD Million)
Table 42 MEA customer information system market, by component 2018 - 2030 (USD Million)
Table 43 MEA customer information system market, by application 2018 - 2030 (USD Million)
Table 44 UAE customer information system market, by component 2018 - 2030 (USD Million)
Table 45 UAE customer information system market, by application 2018 - 2030 (USD Million)
Table 46 Saudi Arabia customer information system market, by component 2018 - 2030 (USD Million)
Table 47 Saudi Arabia customer information system market, by application 2018 - 2030 (USD Million)
Table 48 South Africa customer information system market, by component 2018 - 2030 (USD Million)
Table 49 South Africa customer information system market, by application 2018 - 2030 (USD Million)

List of Figures

Fig. 1 Customer information system market segmentation
Fig. 2 Information procurement
Fig. 3 Data analysis models
Fig. 4 Market formulation and validation
Fig. 5 Data validating & publishing
Fig. 6 Market snapshot
Fig. 7 Segment snapshot, by component
Fig. 8 Segment snapshot, by application
Fig. 9 Competitive landscape snapshot
Fig. 10 Customer information system market value, 2018 - 2030 (USD Million)
Fig. 11 Customer information system market - Industry value chain analysis
Fig. 12 Customer information system market - Market trends
Fig. 13 Customer information system market: Porter’s analysis
Fig. 14 Customer information system market: PESTEL analysis
Fig. 15 Customer information system market, by component: Key takeaways
Fig. 16 Customer information system market, by component: Market share, 2024 & 2030
Fig. 17 Customer information system solution market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 18 Customer information system services market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 19 Customer information system market, by application: Key takeaways
Fig. 20 Customer information system market, by application: Market share, 2024 & 2030
Fig. 21 Water and wastewater management customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 22 Electricity and power management customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 23 Utility gas management customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 24 Global customer information system market revenue, by region, 2024 & 2030, (USD Million)
Fig. 25 North America customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 26 U.S. customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 27 Canada customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 28 Mexico customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 29 Europe customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 30 UK customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 31 Germany customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 32 France customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 33 Asia Pacific customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 34 China customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 35 India customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 36 Japan customer information system Market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 37 Australia customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 38 South Korea customer information system Market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 39 Latin America customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 40 Brazil customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 41 Middle East & Africa customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 42 UAE customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 43 Saudi Arabia customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 44 South Africa customer information system market estimates & forecasts, 2018 - 2030 (USD Million)
Fig. 45 Key company categorization
Fig. 46 Customer information system market - Key company market share analysis, 2024
Fig. 47 Strategic framework