Business Process as a Service Market Size, Share & Trends Analysis Report By Business Process (Human Resource Management), By Organization Size (SMEs), By Vertical, By Region, And Segment Forecasts, 2025 - 2030

Table of Contents

Chapter 1. Methodology and Scope
                    1.1. Market Segmentation and Scope
                    1.2. Research Methodology
                        1.2.1. Information Procurement
                    1.3. Information or Data Analysis
                    1.4. Methodology
                    1.5. Research Scope and Assumptions
                    1.6. Market Formulation & Data Visualization
                    1.7. Country Based Segment Share Calculation
                    1.8. List of Data Sources
Chapter 2. Executive Summary
                    2.1. Market Outlook
                    2.2. Segment Outlook
                    2.3. Competitive Insights
Chapter 3. Business Process as a Service (BPaaS) Market Variables, Trends, & Scope
                    3.1. Market Lineage Outlook
                    3.2. Market Dynamics
                        3.2.1. Market Drivers Analysis
                        3.2.2. Market Restraints Analysis
                        3.2.3. Industry Challenge
                    3.3. Business Process as a Service (BPaaS) Market Analysis Tools
                        3.3.1. Industry Analysis - Porter’s
                            3.3.1.1. Bargaining power of the suppliers
                            3.3.1.2. Bargaining power of the buyers
                            3.3.1.3. Threats of substitution
                            3.3.1.4. Threats from new entrants
                            3.3.1.5. Competitive rivalry
                        3.3.2. PESTEL Analysis
Chapter 4. Business Process as a Service (BPaaS) Market: Business Process Estimates & Trend Analysis
                    4.1. Segment Dashboard
                    4.2. Business Process as a Service (BPaaS) Market: Business Process Movement Analysis, 2023 & 2030 (USD Million)
                    4.3. Human Resource Management (HRM)
                        4.3.1. Human Resource Management (HRM) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.4. Accounting and Finance
                        4.4.1. Accounting and Finance Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.5. Sales & Marketing
                        4.5.1. Sales & Marketing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.6. Customer Service and Support
                        4.6.1. Customer Service and Support Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.7. Procurement & Supply Chain Management
                        4.7.1. Procurement & Supply Chain Management Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.8. Operations
                        4.8.1. Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    4.9. Others (Legal and R&D)
                        4.9.1. Other Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 5. Business Process as a Service (BPaaS) Market: Organization Size Estimates & Trend Analysis
                    5.1. Segment Dashboard
                    5.2. Business Process as a Service (BPaaS) Market: Organization Size Movement Analysis, 2023 & 2030 (USD Million)
                    5.3. Small and Medium Enterprises
                        5.3.1. Small and Medium Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    5.4. Large Enterprises
                        5.4.1. Large Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 6. Business Process as a Service (BPaaS) Market: Application Estimates & Trend Analysis
                    6.1. Segment Dashboard
                    6.2. Business Process as a Service (BPaaS) Market: Application Movement Analysis, 2023 & 2030 (USD Million)
                    6.3. BFSI
                        6.3.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.4. Telecom & IT
                        6.4.1. Telecom & IT Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.5. Manufacturing
                        6.5.1. Manufacturing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.6. E-commerce & Retail
                        6.6.1. E-commerce & Retail Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.7. Healthcare
                        6.7.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.8. Government
                        6.8.1. Government Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
                    6.9. Others (Legal and R&D)
                        6.9.1. Other Applications Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. Business Process as a Service (BPaaS) Market: Regional Estimates & Trend Analysis
                    7.1. Business Process as a Service (BPaaS) Market Share, By Region, 2023 & 2030 (USD Million)
                    7.2. North America
                        7.2.1. North America Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.2.2. U.S.
                            7.2.2.1. U.S. Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.2.3. Canada
                            7.2.3.1. Canada Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.2.4. Mexico
                            7.2.4.1. Mexico Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.3. Europe
                        7.3.1. Europe Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.3.2. UK
                            7.3.2.1. UK Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.3.3. Germany
                            7.3.3.1. Germany Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.3.4. France
                            7.3.4.1. France Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.4. Asia Pacific
                        7.4.1. Asia Pacific Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.4.2. China
                            7.4.2.1. China Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.4.3. Japan
                            7.4.3.1. Japan Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.4.4. India
                            7.4.4.1. India Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.4.5. South Korea
                            7.4.5.1. South Korea Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.4.6. Australia
                            7.4.6.1. Australia Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.5. Latin America
                        7.5.1. Latin America Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.5.2. Brazil
                            7.5.2.1. Brazil Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                    7.6. Middle East and Africa
                        7.6.1. Middle East and Africa Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.6.2. Saudi Arabia
                            7.6.2.1. Saudi Arabia Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.6.3. UAE
                            7.6.3.1. UAE Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
                        7.6.4. South Africa
                            7.6.4.1. South Africa Business Process as a Service (BPaaS) Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 8. Competitive Landscape
                    8.1. Recent Developments & Impact Analysis by Key Market Participants
                    8.2. Company Categorization
                    8.3. Company Heat Map Analysis
                    8.4. Company Profiles
                        8.4.1. Accenture
                            8.4.1.1. Participant’s Overview
                            8.4.1.2. Financial Performance
                            8.4.1.3. Product Benchmarking
                            8.4.1.4. Recent Developments/ Strategic Initiatives
                        8.4.2. Capgemini
                            8.4.2.1. Participant’s Overview
                            8.4.2.2. Financial Performance
                            8.4.2.3. Product Benchmarking
                            8.4.2.4. Recent Developments/ Strategic Initiatives
                        8.4.3. Cognizant
                            8.4.3.1. Participant’s Overview
                            8.4.3.2. Financial Performance
                            8.4.3.3. Product Benchmarking
                            8.4.3.4. Recent Developments/ Strategic Initiatives
                        8.4.4. DXC Technology Company
                            8.4.4.1. Participant’s Overview
                            8.4.4.2. Financial Performance
                            8.4.4.3. Product Benchmarking
                            8.4.4.4. Recent Developments/ Strategic Initiatives
                        8.4.5. ExlService Holdings, Inc.
                            8.4.5.1. Participant’s Overview
                            8.4.5.2. Financial Performance
                            8.4.5.3. Product Benchmarking
                            8.4.5.4. Recent Developments/ Strategic Initiatives
                        8.4.6. Fujitsu
                            8.4.6.1. Participant’s Overview
                            8.4.6.2. Financial Performance
                            8.4.6.3. Product Benchmarking
                            8.4.6.4. Recent Developments/ Strategic Initiatives
                        8.4.7. Genpact
                            8.4.7.1. Participant’s Overview
                            8.4.7.2. Financial Performance
                            8.4.7.3. Product Benchmarking
                            8.4.7.4. Recent Developments/ Strategic Initiatives
                        8.4.8. HCL Technologies Limited
                            8.4.8.1. Participant’s Overview
                            8.4.8.2. Financial Performance
                            8.4.8.3. Product Benchmarking
                            8.4.8.4. Recent Developments/ Strategic Initiatives
                        8.4.9. IBM
                            8.4.9.1. Participant’s Overview
                            8.4.9.2. Financial Performance
                            8.4.9.3. Product Benchmarking
                            8.4.9.4. Recent Developments/ Strategic Initiatives
                        8.4.10. Infosys Limited
                            8.4.10.1. Participant’s Overview
                            8.4.10.2. Financial Performance
                            8.4.10.3. Product Benchmarking
                            8.4.10.4. Recent Developments/ Strategic Initiatives
                        8.4.11. NTT DATA Group Corporation
                            8.4.11.1. Participant’s Overview
                            8.4.11.2. Financial Performance
                            8.4.11.3. Product Benchmarking
                            8.4.11.4. Recent Developments/ Strategic Initiatives
                        8.4.12. Sutherland
                            8.4.12.1. Participant’s Overview
                            8.4.12.2. Financial Performance
                            8.4.12.3. Product Benchmarking
                            8.4.12.4. Recent Developments/ Strategic Initiatives
                        8.4.13. TATA Consultancy Services Limited
                            8.4.13.1. Participant’s Overview
                            8.4.13.2. Financial Performance
                            8.4.13.3. Product Benchmarking
                            8.4.13.4. Recent Developments/ Strategic Initiatives
                        8.4.14. Tech Mahindra
                            8.4.14.1. Participant’s Overview
                            8.4.14.2. Financial Performance
                            8.4.14.3. Product Benchmarking
                            8.4.14.4. Recent Developments/ Strategic Initiatives

List of Tables

Table 1 Global business process as a service (BPaaS) market, by region, 2018 - 2030 (USD Million)
Table 2 Global business process as a service (BPaaS) market, by business process, 2018 - 2030 (USD Million)
Table 3 Global business process as a service (BPaaS) market, by organization size, 2018 - 2030 (USD Million)
Table 4 Global business process as a service (BPaaS) market, by vertical, 2018 - 2030 (USD Million)
Table 5 North America business process as a service market, by country, 2018 - 2030 (USD Million)
Table 6 North America business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 7 North America business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 8 North America business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 9 U.S. business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 10 U.S. business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 11 U.S. business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 12 Canada business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 13 Canada business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 14 Canada business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 15 Mexico business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 16 Mexico business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 17 Mexico business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 18 Europe business process as a service market, by country, 2018 - 2030 (USD Million)
Table 19 Europe business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 20 Europe business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 21 Europe business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 22 U.K. business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 23 U.K. business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 24 U.K. business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 25 Germany business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 26 Germany business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 27 Germany business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 28 France business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 29 France business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 30 France business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 31 Asia Pacific business process as a service market, by country, 2018 - 2030 (USD Million)
Table 32 Asia Pacific business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 33 Asia Pacific business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 34 Asia Pacific business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 35 China business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 36 China business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 37 China business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 38 India business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 39 India business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 40 India business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 41 Japan business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 42 Japan business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 43 Japan business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 44 South Korea business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 45 South Korea business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 46 South Korea business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 47 Australia business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 48 Australia business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 49 Australia business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 50 Latin America business process as a service market, by country, 2018 - 2030 (USD Million)
Table 51 Latin America business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 52 Latin America business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 53 Latin America business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 54 Brazil business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 55 Brazil business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 56 Brazil business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 57 MEA business process as a service market, by country, 2018 - 2030 (USD Million)
Table 58 MEA business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 59 MEA business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 60 MEA business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 61 Saudi Arabia business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 62 Saudi Arabia business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 63 Saudi Arabia business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 64 UAE business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 65 UAE business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 66 UAE business process as a service market, by vertical, 2018 - 2030 (USD Million)
Table 67 South Africa business process as a service market, by business process, 2018 - 2030 (USD Million)
Table 68 South Africa business process as a service market, by organization size, 2018 - 2030 (USD Million)
Table 69 South Africa business process as a service market, by vertical, 2018 - 2030 (USD Million)

List of Figures

Fig. 1 Business process as a service (BPaaS) market segmentation
Fig. 2 Market research process
Fig. 3 Information procurement
Fig. 4 Primary research pattern
Fig. 5 Market research approaches
Fig. 6 Value chain-based sizing & forecasting
Fig. 7 Parent market analysis
Fig. 8 Market formulation & validation
Fig. 9 Business process as a service (BPaaS) market snapshot
Fig. 10 Business process as a service (BPaaS) market segment snapshot
Fig. 11 Business process as a service (BPaaS) market competitive landscape snapshot
Fig. 12 Market research process
Fig. 13 Market driver relevance analysis (Current & future impact)
Fig. 14 Market restraint relevance analysis (Current & future impact)
Fig. 15 Business process as a service (BPaaS) market: Business process outlook key takeaways (USD Million)
Fig. 16 Business process as a service (BPaaS) market: Business process movement analysis 2024 & 2030 (USD Million)
Fig. 17 Human resource management (HRM) market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 18 Accounting and finance market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 19 Sale & marketing market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 20 Customer service and support market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 21 Procurement and supply chain management market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 22 Operations market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 23 Other processes (legal & R&D) market revenue estimates and forecasts, 2017 - 2030 (USD Million
Fig. 24 Business process as a service (BPaaS) market: Organization size outlook key takeaways (USD Million)
Fig. 25 Business process as a service (BPaaS) market: Organization size movement analysis 2024 & 2030 (USD Million)
Fig. 26 Large enterprise market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 27 Small and medium enterprise market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 28 Business process as a service (BPaaS) market: Vertical outlook key takeaways (USD Million)
Fig. 29 Business process as a service (BPaaS) market: Vertical movement analysis 2024 & 2030 (USD Million)
Fig. 30 BFSI market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 31 Telecom & IT market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 32 Manufacturing market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 33 Ecommerce & retail market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 34 Healthcare market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 35 Government market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 36 Other verticals market revenue estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 37 Business process as a service (BPaaS): Regional outlook, 2024 & 2030, USD Million
Fig. 38 North America business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 39 U.S. business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 40 Canada business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 41 Mexico business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 42 Europe business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 43 U.K. business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 44 Germany business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 45 Asia Pacific business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 46 Japan business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 47 China business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 48 India business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 49 Australia business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 50 South Korea business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 51 Latin America business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 52 Brazil business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 53 MEA business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 54 Saudi Arabia business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 55 UAE business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 56 South Africa business process as a service (BPaaS) market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 57 Strategy framework
Fig. 58 Company categorization