North America Unified Communications Market Size & Outlook

The unified communications market in North America is expected to reach a projected revenue of US$ 77,583.4 million by 2030. A compound annual growth rate of 11.8% is expected of North America unified communications market from 2024 to 2030.
Revenue, 2023 (US$M)
$35,447.1
Forecast, 2030 (US$M)
$77,583.4
CAGR, 2024 - 2030
11.8%
Report Coverage
North America

North America unified communications market highlights

  • The North America unified communications market generated a revenue of USD 35,447.1 million in 2023.
  • The market is expected to grow at a CAGR of 11.8% from 2024 to 2030.
  • In terms of segment, hosted was the largest revenue generating deployment mode in 2023.
  • Hosted is the most lucrative deployment mode segment registering the fastest growth during the forecast period.
  • Country-wise, Mexico is expected to register the highest CAGR from 2024 to 2030.

North America data book summary

Market revenue in 2023USD 35,447.1 million
Market revenue in 2030USD 77,583.4 million
Growth rate11.8% (CAGR from 2023 to 2030)
Largest segmentHosted
Fastest growing segmentHosted
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationHosted, On-premise
Key market players worldwideAlcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, Microsoft Corp, Mitel Networks Corporation, NEC Corp, Poly, Unifi Inc, Verizon Communications Inc, Tata Communications, International Business Machines Corp

Other key industry trends

  • In terms of revenue, North America region accounted for 26.0% of the global unified communications market in 2023.
  • Globally, Europe is projected to lead the regional market in terms of revenue in 2030.
  • Asia Pacific is the fastest growing regional market and is projected to reach USD 147,496.6 million by 2030.

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Unified Communications Market Companies

Name Profile # Employees HQ Website

North America unified communications market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to unified communications market will help companies and investors design strategic landscapes.


Hosted was the largest segment with a revenue share of 55.19% in 2023. Horizon Databook has segmented the North America unified communications market based on hosted, on-premise covering the revenue growth of each sub-segment from 2018 to 2030.


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  • Our clientele includes a mix of unified communications market companies, investment firms, advisory firms & academic institutions.
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Horizon Databook provides a detailed overview of continent-level data and insights on the North America unified communications market , including forecasts for subscribers. This continent databook contains high-level insights into North America unified communications market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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North America unified communications market size, by country, 2018-2030 (US$M)

North America Unified Communications Market Outlook Share, 2023 & 2030 (US$M)

North America unified communications market size, by country, 2018-2030 (US$M)

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