Global Unified Communications Market Size & Outlook

The unified communications industry worldwide is expected to reach a projected revenue of US$ 417,857.0 million by 2030. A compound annual growth rate of 17.4% is expected of the worldwide unified communications industry from 2024 to 2030.
Revenue, 2023 (US$M)
$136,113.8
Forecast, 2030 (US$M)
$417,857.0
CAGR, 2024 - 2030
17.4%
Report Coverage
Worldwide

Global unified communications market highlights

  • The global unified communications market generated a revenue of USD 136,113.8 million in 2023 and is expected to reach USD 417,857.0 million by 2030.
  • The market is expected to grow at a CAGR (2024 - 2030) of 17.4% by 2030.
  • In terms of segment, hosted accounted for a revenue of USD 73,167.2 million in 2023.
  • Hosted is the most lucrative deployment mode segment registering the fastest growth during the forecast period.
  • In terms of region, Europe was the largest revenue generating market in 2023.
  • Country-wise, U.S. is expected to register the highest CAGR from 2024 to 2030.

Global data book summary

Market revenue in 2023USD 136,113.8 million
Market revenue in 2030USD 417,857.0 million
Growth rate17.4% (CAGR from 2023 to 2030)
Largest segmentHosted
Fastest growing segmentHosted
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationHosted, On-premise

Other key industry trends

  • In terms of revenue, the North America accounted for 26.0% of the global unified communications market in 2023.
  • By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
  • By country, U.S. is the fastest growing regional market and is projected to reach USD 59,397.9 million by 2030.

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Unified Communications Market Companies

Name Profile # Employees HQ Website

Global unified communications market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to unified communications market will help companies and investors design strategic landscapes.


Hosted was the largest segment with a revenue share of 53.75% in 2023. Horizon Databook has segmented the Global unified communications market based on hosted, on-premise covering the revenue growth of each sub-segment from 2018 to 2030.


  • Global Unified Communications Deployment Mode Outlook (Revenue, USD Million, 2018-2030)
    • Hosted
    • On-premise
  • Global Unified Communications Industry Vertical Outlook (Revenue, USD Million, 2018-2030)
    • Enterprises
    • Education
    • Government
    • Healthcare
    • Others
  • Global Unified Communications Organization Size Outlook (Revenue, USD Million, 2018-2030)
    • SMEs
    • Large Enterprises
  • Global Unified Communications Solution Outlook (Revenue, USD Million, 2018-2030)
    • Instant & Unified Messaging
    • Audio & Video Conferencing
    • IP Telephony
    • Collaboration Platform and Applications

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  • Our clientele includes a mix of unified communications market companies, investment firms, advisory firms & academic institutions.
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Horizon Databook provides a detailed overview of global-level data and insights on the Global unified communications market , including forecasts for subscribers. This global databook contains high-level insights into Global unified communications market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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Global unified communications market size, by region, 2018-2030 (US$M)

Top 10 countries: Unified communications market size, 2023 (US$M)

Global unified communications market share, by deployment mode, 2023 & 2030 (%, US$M)

Unified communications market: Opportunity assessment by country

Global unified communications market, by region, 2023 (US$M)

Global unified communications market size, by region, 2018-2030 (US$M)

Deployment Mode 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 CAGR
North America 17,593.3 19,859.7 22,868.1 26,601.7 30,760.3 35,447.1 40,621.1 46,249.1 52,342.3 58,745.7 65,467.0 71,934.9 77,583.4 11.8%
Europe 19,308.8 22,783.7 27,448.7 33,434.5 40,524.9 49,006.4 59,011.8 70,673.0 84,274.3 99,918.4 117,928.3 137,797.3 158,311.0 18.2%
Asia Pacific 15,330.3 18,250.9 22,218.8 27,389.8 33,643.1 41,282.2 50,497.2 61,501.4 74,661.4 90,203.4 108,027.2 126,828.6 147,496.6 20.0%
Latin America 2,398.9 2,831.2 3,417.7 4,178.8 5,093.3 6,205.2 7,541.6 9,125.6 11,002.3 13,196.1 15,716.2 18,341.5 21,208.8 19.2%
MEA 1,695.8 1,983.9 2,372.2 2,871.6 3,463.3 4,172.9 5,013.4 5,997.3 7,149.6 8,480.2 9,992.7 11,574.7 13,257.3 18.0%
Overall 56,327.1 65,709.4 78,325.6 94,476.3 113,484.9 136,113.8 162,685.0 193,546.4 229,429.9 270,543.7 317,131.3 366,476.9 417,857.0 17.4%

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