Global Healthcare Crm Market Size & Outlook, 2022-2030
Global healthcare crm market, 2018-2030 (US$M)
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Global healthcare crm market highlights
- The global healthcare crm market generated a revenue of USD 16.0 million in 2022 and is expected to reach USD 30.7 million by 2030.
- The market is expected to grow at a CAGR (2023 - 2030) of 8.4% by 2030.
- In terms of segment, sales accounted for a revenue of USD 4.9 million in 2022.
- Marketing is the most lucrative functionality segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2022.
- Country-wise, U.S. is expected to register the highest CAGR from 2023 to 2030.
Global data book summary
| Market revenue in 2022 | USD 16.0 million |
| Market revenue in 2030 | USD 30.7 million |
| Growth rate | 8.4% (CAGR from 2022 to 2030) |
| Largest segment | Sales |
| Fastest growing segment | Marketing |
| Historical data covered | 2018 - 2021 |
| Base year for estimation | 2022 |
| Forecast period covered | 2023 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Customer Service and Support, Digital Commerce, Marketing, Sales, Cross -CRM |
Other key industry trends
- In terms of revenue, the North America accounted for 58.5% of the global healthcare crm market in 2022.
- By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
- By country, U.S. is the fastest growing regional market and is projected to reach USD 15.0 million by 2030.
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Healthcare CRM Market Scope
Healthcare CRM Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Global healthcare crm market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to healthcare crm market will help companies and investors design strategic landscapes.
Sales was the largest segment with a revenue share of 30.63% in 2022. Horizon Databook has segmented the Global healthcare crm market based on customer service and support, digital commerce, marketing, sales, cross -crm covering the revenue growth of each sub-segment from 2018 to 2030.
Market Dynamics
Promoting greater trust between providers and patients, mutual understanding, and intelligent involvement of patients in decision-making is one of the most fascinating aspects of healthcare administration. In addition, as a strong relationship between healthcare providers and their clients will increase client satisfaction, many organizations today, including those in the healthcare sector, utilize CRM as a tool to operate, which fuels market growth over the forecast period.
CRM may be seen as a technique to retain current clients and attract new ones. Customer loyalty is crucial to the success of a business and its capacity to endure. The application of CRM may also be extended to other providing clients with services or goods. Healthcare providers struggle in retaining existing clients and attracting new ones, but CRM systems help them retain. attract new clients and enable them to provide the patients with access to many more services in the future. Due to increased competition among healthcare providers, customer relationship management could be used as part of a plan to improve services.
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Horizon Databook provides a detailed overview of global-level data and insights on the Global healthcare crm market , including forecasts for subscribers. This global databook contains high-level insights into Global healthcare crm market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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Global healthcare crm market size, by regions, 2018-2030 (US$M)
Top 10 countries: Healthcare crm market size, 2022 (US$M)
Global healthcare crm market share, by functionality, 2022 & 2030 (%, US$M)
Healthcare crm market: Opportunity assessment by country
Global healthcare crm market, by region, 2022 (US$M)
| Functionality | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | 2028 | 2029 | 2030 | CAGR |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| North America | 5.2 | 6.3 | 7.5 | 8.5 | 9.4 | 10.4 | 11.3 | 12.3 | 13.2 | 14.1 | 14.9 | 15.8 | 16.6 | 7.4% |
| Europe | 1.8 | 2.2 | 2.6 | 3.0 | 3.4 | 3.8 | 4.3 | 4.7 | 5.2 | 5.6 | 6.1 | 6.6 | 7.1 | 9.6% |
| Asia Pacific | 0.7 | 0.9 | 1.1 | 1.3 | 1.5 | 1.8 | 2.0 | 2.3 | 2.5 | 2.8 | 3.1 | 3.4 | 3.7 | 11.6% |
| Latin America | 0.7 | 0.8 | 0.9 | 1.0 | 1.1 | 1.3 | 1.4 | 1.5 | 1.6 | 1.8 | 1.9 | 2.1 | 2.2 | 8.7% |
| MEA | 0.4 | 0.4 | 0.5 | 0.5 | 0.6 | 0.7 | 0.7 | 0.8 | 0.9 | 0.9 | 1.0 | 1.0 | 1.1 | 8.1% |
| Overall | 8.8 | 10.6 | 12.6 | 14.3 | 16.0 | 17.9 | 19.7 | 21.5 | 23.4 | 25.2 | 27.0 | 28.8 | 30.7 | 8.4% |
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