Global Healthcare Crm Market Size & Outlook

The healthcare crm industry worldwide is expected to reach a projected revenue of US$ 30.7 million by 2030. A compound annual growth rate of 8.4% is expected of the worldwide healthcare crm industry from 2023 to 2030.

Revenue, 2022 (US$M)
$16.0
Forecast, 2030 (US$M)
$30.7
CAGR, 2023 - 2030
8.5%
Report Coverage
Worldwide

Global healthcare crm market highlights

  • The global healthcare crm market generated a revenue of USD 16.0 million in 2022 and is expected to reach USD 30.7 million by 2030.
  • The market is expected to grow at a CAGR (2023 - 2030) of 8.4% by 2030.
  • In terms of segment, sales accounted for a revenue of USD 4.9 million in 2022.
  • Marketing is the most lucrative functionality segment registering the fastest growth during the forecast period.
  • In terms of region, North America was the largest revenue generating market in 2022.
  • Country-wise, U.S. is expected to register the highest CAGR from 2023 to 2030.

Global data book summary

Market revenue in 2022USD 16.0 million
Market revenue in 2030USD 30.7 million
Growth rate8.4% (CAGR from 2022 to 2030)
Largest segmentSales
Fastest growing segmentMarketing
Historical data covered2018 - 2021
Base year for estimation2022
Forecast period covered2023 - 2030
Quantitative unitsRevenue in USD million
Market segmentationCustomer Service and Support, Digital Commerce, Marketing, Sales, Cross -CRM

Other key industry trends

  • In terms of revenue, the North America accounted for 58.5% of the global healthcare crm market in 2022.
  • By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
  • By country, U.S. is the fastest growing regional market and is projected to reach USD 15.0 million by 2030.

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Healthcare CRM Market Scope

Healthcare crm market segmentation & scope
Customer Service and Support
Digital Commerce
Marketing
Sales
Cross -CRM
On-premise Model
Cloud/Web-based Model
Healthcare Providers
Healthcare Payers
Life Sciences Industry

Healthcare CRM Market Companies

Name Profile # Employees HQ Website

Global healthcare crm market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to healthcare crm market will help companies and investors design strategic landscapes.


sales was the largest segment with a revenue share of 30.63% in 2022. Horizon Databook has segmented the Global healthcare crm market based on customer service and support, digital commerce, marketing, sales, cross -crm covering the revenue growth of each sub-segment from 2018 to 2030.


Market Dynamics

Promoting greater trust between providers and patients, mutual understanding, and intelligent involvement of patients in decision-making is one of the most fascinating aspects of healthcare administration. In addition, as a strong relationship between healthcare providers and their clients will increase client satisfaction, many organizations today, including those in the healthcare sector, utilize CRM as a tool to operate, which fuels market growth over the forecast period.

CRM may be seen as a technique to retain current clients and attract new ones. Customer loyalty is crucial to the success of a business and its capacity to endure. The application of CRM may also be extended to other providing clients with services or goods. Healthcare providers struggle in retaining existing clients and attracting new ones, but CRM systems help them retain. attract new clients and enable them to provide the patients with access to many more services in the future. Due to increased competition among healthcare providers, customer relationship management could be used as part of a plan to improve services. 

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Target buyers of Global healthcare crm market databook

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  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Horizon Databook provides a detailed overview of global-level data and insights on the Global healthcare crm market , including forecasts for subscribers. This global databook contains high-level insights into Global healthcare crm market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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Global healthcare crm market statistics, by regions, 2018-2030 (US$M)

Top 10 countries: Healthcare crm market size, 2022 (USD Million)

Top 10 countries: Healthcare crm market size, 2022 (USD Million)

Global healthcare crm market, by region, 2022 (US$M)

Global healthcare crm market statistics, by regions, 2018-2030 (US$M)

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