Global Healthcare Crm Market Size & Outlook, 2022-2030

The healthcare crm industry worldwide is expected to reach a projected revenue of US$ 30.7 million by 2030. A compound annual growth rate of 8.4% is expected of the worldwide healthcare crm industry from 2023 to 2030.
Revenue, 2022 (US$M)
$16.0
Forecast, 2030 (US$M)
$30.7
CAGR, 2023 - 2030
8.5%
Report Coverage
Worldwide

Global healthcare crm market highlights

  • The global healthcare crm market generated a revenue of USD 16.0 million in 2022 and is expected to reach USD 30.7 million by 2030.
  • The market is expected to grow at a CAGR (2023 - 2030) of 8.4% by 2030.
  • In terms of segment, sales accounted for a revenue of USD 4.9 million in 2022.
  • Marketing is the most lucrative functionality segment registering the fastest growth during the forecast period.
  • In terms of region, North America was the largest revenue generating market in 2022.
  • Country-wise, U.S. is expected to register the highest CAGR from 2023 to 2030.

Global data book summary

Market revenue in 2022USD 16.0 million
Market revenue in 2030USD 30.7 million
Growth rate8.4% (CAGR from 2022 to 2030)
Largest segmentSales
Fastest growing segmentMarketing
Historical data covered2018 - 2021
Base year for estimation2022
Forecast period covered2023 - 2030
Quantitative unitsRevenue in USD million
Market segmentationCustomer Service and Support, Digital Commerce, Marketing, Sales, Cross -CRM

Other key industry trends

  • In terms of revenue, the North America accounted for 58.5% of the global healthcare crm market in 2022.
  • By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
  • By country, U.S. is the fastest growing regional market and is projected to reach USD 15.0 million by 2030.

No credit card required*

Horizon in a snapshot

  • 30K+ Global Market Reports
  • 120K+ Country Reports
  • 1.2M+ Market Statistics
  • 200K+ Company Profiles
  • Industry insights and more

Healthcare CRM Market Companies

Name Profile # Employees HQ Website

Global healthcare crm market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to healthcare crm market will help companies and investors design strategic landscapes.


Sales was the largest segment with a revenue share of 30.63% in 2022. Horizon Databook has segmented the Global healthcare crm market based on customer service and support, digital commerce, marketing, sales, cross -crm covering the revenue growth of each sub-segment from 2018 to 2030.


Market Dynamics

Promoting greater trust between providers and patients, mutual understanding, and intelligent involvement of patients in decision-making is one of the most fascinating aspects of healthcare administration. In addition, as a strong relationship between healthcare providers and their clients will increase client satisfaction, many organizations today, including those in the healthcare sector, utilize CRM as a tool to operate, which fuels market growth over the forecast period.

CRM may be seen as a technique to retain current clients and attract new ones. Customer loyalty is crucial to the success of a business and its capacity to endure. The application of CRM may also be extended to other providing clients with services or goods. Healthcare providers struggle in retaining existing clients and attracting new ones, but CRM systems help them retain. attract new clients and enable them to provide the patients with access to many more services in the future. Due to increased competition among healthcare providers, customer relationship management could be used as part of a plan to improve services. 

Reasons to subscribe to Global healthcare crm market databook:

  • Access to comprehensive data: Horizon Databook provides over 1 million market statistics and 20,000+ reports, offering extensive coverage across various industries and regions.
  • Informed decision making: Subscribers gain insights into market trends, customer preferences, and competitor strategies, empowering informed business decisions.
  • Cost-Effective solution: It's recognized as the world's most cost-effective market research database, offering high ROI through its vast repository of data and reports.
  • Customizable reports: Tailored reports and analytics allow companies to drill down into specific markets, demographics, or product segments, adapting to unique business needs.
  • Strategic advantage: By staying updated with the latest market intelligence, companies can stay ahead of competitors, anticipate industry shifts, and capitalize on emerging opportunities.

Target buyers of Global healthcare crm market databook

  • Our clientele includes a mix of healthcare crm market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
  • The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.

Horizon Databook provides a detailed overview of global-level data and insights on the Global healthcare crm market , including forecasts for subscribers. This global databook contains high-level insights into Global healthcare crm market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

Partial client list

  • logo

Global healthcare crm market size, by regions, 2018-2030 (US$M)

Top 10 countries: Healthcare crm market size, 2022 (US$M)

Global healthcare crm market share, by functionality, 2022 & 2030 (%, US$M)

Healthcare crm market: Opportunity assessment by country

Global healthcare crm market, by region, 2022 (US$M)

Global healthcare crm market size, by regions, 2018-2030 (US$M)

Sign up - it's easy, and free!

Sign up and get instant basic access to databook, upgrade
when ready, or enjoy our free plan indefinitely.

Explore all plans

Included in Horizon account

  • 30K+ Global Market Reports
  • 120K+ Country Reports
  • 1.2M+ Market Statistics
  • 200K+ Company Profiles
  • Industry insights and more