Europe Customer Success Platforms Market Size & Outlook

The customer success platforms market in Europe is expected to reach a projected revenue of US$ 1,413.3 million by 2030. A compound annual growth rate of 21% is expected of Europe customer success platforms market from 2024 to 2030.
Revenue, 2023 (US$M)
$372.8
Forecast, 2030 (US$M)
$1,413.3
CAGR, 2024 - 2030
21%
Report Coverage
Europe

Europe customer success platforms market, 2018-2030 (US$M)

Europe
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Europe customer success platforms market highlights

  • The Europe customer success platforms market generated a revenue of USD 372.8 million in 2023.
  • The market is expected to grow at a CAGR of 21% from 2024 to 2030.
  • In terms of segment, platform was the largest revenue generating component in 2023.
  • Platform is the most lucrative component segment registering the fastest growth during the forecast period.


Europe data book summary

Market revenue in 2023USD 372.8 million
Market revenue in 2030USD 1,413.3 million
Growth rate21% (CAGR from 2023 to 2030)
Largest segmentPlatform
Fastest growing segmentPlatform
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationPlatform
Key market players worldwideCisco Systems Inc, Freshworks Inc Ordinary Shares Class A, HubSpot Inc, Thoma Bravo, Salesforce Inc


Other key industry trends

  • In terms of revenue, Europe region accounted for 24.6% of the global customer success platforms market in 2023.
  • Globally, North America is projected to lead the regional market in terms of revenue in 2030.
  • Asia Pacific is the fastest growing regional market and is projected to reach USD 1,590.0 million by 2030.

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Customer Success Platforms Market Scope

Customer success platforms market segmentation & scope
Platform
Services
Application
Sales & Marketing Optimization
Customer Service
Risk & Compliance Management
Reporting & Analytics
Customer Segmentation & Onboarding
Others
Deployment
On-premise
Cloud
Enterprise Size
SMEs
Large Enterprises
End Use
Banking, Financial Services, and Insurance (BFSI)
Retail and e-commerce
Telecommunications and IT
Manufacturing
Transportation and Logistics
Government and Defence
Healthcare and Life Sciences
Media and Entertainment
Travel and Hospitality
Others
Countries
U.S.
Canada
Mexico
UK
Germany
France
Japan
China
India
Australia
South Korea
Brazil
Saudi Arabia
South Africa
UAE

Customer Success Platforms Market Companies

Name Profile # Employees HQ Website

Europe customer success platforms market

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