Global Customer Success Platforms Market Size & Outlook
The customer success platforms industry worldwide is expected to reach a projected revenue of US$ 5,888.9 million by 2030. A compound annual growth rate of 21.4% is expected of the worldwide customer success platforms industry from 2024 to 2030.
Revenue, 2023 (US$M)
$1,516.4
Forecast, 2030 (US$M)
$5,888.9
CAGR, 2024 - 2030
21.4%
Report Coverage
Worldwide
Global customer success platforms market, 2018-2030 (US$M)
Global customer success platforms market highlights
- The global customer success platforms market generated a revenue of USD 1,516.4 million in 2023 and is expected to reach USD 5,888.9 million by 2030.
- The market is expected to grow at a CAGR (2024 - 2030) of 21.4% by 2030.
- In terms of segment, platform accounted for a revenue of USD 1,516.4 million in 2023.
- Platform is the most lucrative component segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2023.
Global data book summary
| Market revenue in 2023 | USD 1,516.4 million |
| Market revenue in 2030 | USD 5,888.9 million |
| Growth rate | 21.4% (CAGR from 2023 to 2030) |
| Largest segment | Platform |
| Fastest growing segment | Platform |
| Historical data covered | 2018 - 2022 |
| Base year for estimation | 2023 |
| Forecast period covered | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Platform |
Other key industry trends
- In terms of revenue, the North America accounted for 36.0% of the global customer success platforms market in 2023.
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Customer Success Platforms Market Scope
Customer success platforms market segmentation & scope
Application
Sales & Marketing Optimization
Customer Service
Risk & Compliance Management
Reporting & Analytics
Customer Segmentation & Onboarding
Others
Deployment
On-premise
Cloud
Enterprise Size
SMEs
Large Enterprises
End Use
Banking, Financial Services, and Insurance (BFSI)
Retail and e-commerce
Telecommunications and IT
Manufacturing
Transportation and Logistics
Government and Defence
Healthcare and Life Sciences
Media and Entertainment
Travel and Hospitality
Others
Countries
U.S.
Canada
Mexico
UK
Germany
France
Japan
China
India
Australia
South Korea
Brazil
Saudi Arabia
South Africa
UAE
Customer Success Platforms Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Global customer success platforms market size, by regions, 2018-2030 (US$M)
Related industry reports
Related regional statistics
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