Canada Customer Success Platforms Market Size & Outlook
The customer success platforms market in Canada is expected to reach a projected revenue of US$ 364.8 million by 2030. A compound annual growth rate of 21.9% is expected of Canada customer success platforms market from 2025 to 2030.
Revenue, 2024 (US$M)
$111.0
Forecast, 2030 (US$M)
$364.8
CAGR, 2025 - 2030
21.9%
Report Coverage
Canada
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Canada customer success platforms market highlights
- The Canada customer success platforms market generated a revenue of USD 111.0 million in 2024 and is expected to reach USD 364.8 million by 2030.
- The Canada market is expected to grow at a CAGR of 21.9% from 2025 to 2030.
- In terms of segment, platform was the largest revenue generating component in 2024.
- Services is the most lucrative component segment registering the fastest growth during the forecast period.
Customer success platforms market data book summary
| Market revenue in 2024 | USD 111.0 million |
| Market revenue in 2030 | USD 364.8 million |
| Growth rate | 21.9% (CAGR from 2025 to 2030) |
| Largest segment | Platform |
| Fastest growing segment | Services |
| Historical data | 2018 - 2023 |
| Base year | 2024 |
| Forecast period | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Platform, Services |
| Key market players worldwide | Cisco Systems Inc, Freshworks Inc Ordinary Shares Class A, HubSpot Inc, Thoma Bravo, Salesforce Inc, ChurnZero, Totango, SmartKarrot, Salesforce, Inc., Medallia, Gainsight, Freshworks Inc. |
Other key industry trends
- In terms of revenue, Canada accounted for 6.1% of the global customer success platforms market in 2024.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In North America, U.S. customer success platforms market is projected to lead the regional market in terms of revenue in 2030.
- Mexico is the fastest growing regional market in North America and is projected to reach USD 235.5 million by 2030.
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Customer Success Platforms Market Scope
Customer success platforms market segmentation & scope
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Customer Success Platforms Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| Gainsight | View profile | 1001-5000 | San Francisco, California, United States, North America | http://www.gainsight.com |
| Medallia | View profile | 1001-5000 | San Francisco, California, United States, North America | https://www.medallia.com |
| SmartKarrot | View profile | 51-100 | Frisco, Texas, United States, North America | https://www.smartkarrot.com/ |
| Totango | View profile | 101-250 | Redwood City, California, United States, North America | http://www.totango.com |
| ChurnZero | View profile | 251-500 | Washington, District of Columbia, United States, North America | https://churnzero.com |
| Freshworks Inc. | View profile | - | - | - |
| Salesforce, Inc. | View profile | - | - | - |
| Thoma Bravo | View profile | 251-500 | Chicago, Illinois, United States, North America | https://www.thomabravo.com |
| Freshworks Inc Ordinary Shares Class A | View profile | 4900 | 2950 S. Delaware Street, Suite 201, San Mateo, CA, United States, 94403 | https://www.freshworks.com |
| Salesforce Inc | View profile | 72682 | 415 Mission Street, 3rd Floor, Salesforce Tower, San Francisco, CA, United States, 94105 | https://www.salesforce.com |
| Cisco Systems Inc | View profile | 84900 | 170 West Tasman Drive, San Jose, CA, United States, 95134-1706 | https://www.cisco.com |
| HubSpot Inc | View profile | 7829 | Two Canal Park, Cambridge, MA, United States, 02141 | https://www.hubspot.com |
Canada Component - Customer Success Platforms Market size, 2024 - 2030 (US$M)
Canada Customer Success Platforms Market Outlook Share, 2024 & 2030 (US$M)
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