New Zealand Customer Relationship Management Market Size & Outlook
New Zealand customer relationship management market, 2018-2030 (US$M)
Related Markets
New Zealand customer relationship management market highlights
- The New Zealand customer relationship management market generated a revenue of USD 618.5 million in 2023 and is expected to reach USD 1,626.9 million by 2030.
- The New Zealand market is expected to grow at a CAGR of 14.8% from 2024 to 2030.
- In terms of segment, retail was the largest revenue generating application in 2023.
- Telecom & IT is the most lucrative application segment registering the fastest growth during the forecast period.
Customer relationship management market data book summary
| Market revenue in 2023 | USD 618.5 million |
| Market revenue in 2030 | USD 1,626.9 million |
| Growth rate | 14.8% (CAGR from 2023 to 2030) |
| Largest segment | Retail |
| Fastest growing segment | Telecom & IT |
| Historical data | 2018 - 2022 |
| Base year | 2023 |
| Forecast period | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | BFSI, Retail, Healthcare, Telecom & IT, Discrete Manufacturing, Government & Education |
| Key market players worldwide | Adobe Inc, Capstone Copper Corp, Freshworks Inc Ordinary Shares Class A, Microsoft Corp, Monday.Com Ltd Ordinary Shares, Hewlett Packard Enterprise Co, Oracle Corp, Salesforce Inc, SAP SE, Hellman & Friedman, Zoho |
Other key industry trends
- In terms of revenue, New Zealand accounted for 0.9% of the global customer relationship management market in 2023.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Asia Pacific, China customer relationship management market is projected to lead the regional market in terms of revenue in 2030.
- India is the fastest growing regional market in Asia Pacific and is projected to reach USD 6,684.8 million by 2030.
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Customer Relationship Management Market Scope
Customer Relationship Management Market Companies
| Name | Profile | # Employees | HQ | Website |
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New Zealand customer relationship management market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to customer relationship management market will help companies and investors design strategic landscapes.
Retail was the largest segment with a revenue share of 23.38% in 2023. Horizon Databook has segmented the New Zealand customer relationship management market based on bfsi, retail, healthcare, telecom & it, discrete manufacturing, government & education covering the revenue growth of each sub-segment from 2018 to 2030.
The customer relationship management (CRM) market in New Zealand is growing at a steady pace. As businesses in the country become more customer-focused, they are investing in CRM solutions to manage their interactions with customers better and improve customer satisfaction.
The growing emphasis on customer experience and customer engagement, the increasing use of digital technologies, and the need to streamline business processes are some of the key drivers behind the growth of the CRM market in New Zealand.
Furthermore, the adoption of CRM solutions is widespread across a range of industry verticals in New Zealand, including banking and finance, retail, healthcare, and telecommunications.
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Target buyers of New Zealand customer relationship management market databook
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Our clientele includes a mix of customer relationship management market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.
Horizon Databook provides a detailed overview of country-level data and insights on the New Zealand customer relationship management market , including forecasts for subscribers. This country databook contains high-level insights into New Zealand customer relationship management market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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New Zealand customer relationship management market size, by application, 2018-2030 (US$M)
New Zealand Customer Relationship Management Market Outlook Share, 2023 & 2030 (US$M)
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