France Customer Relationship Management Market Size & Outlook
France customer relationship management market, 2018-2030 (US$M)
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France customer relationship management market highlights
- The France customer relationship management market generated a revenue of USD 1,885.2 million in 2023 and is expected to reach USD 4,633.9 million by 2030.
- The France market is expected to grow at a CAGR of 13.7% from 2024 to 2030.
- In terms of segment, retail was the largest revenue generating application in 2023.
- Telecom & IT is the most lucrative application segment registering the fastest growth during the forecast period.
Customer relationship management market data book summary
| Market revenue in 2023 | USD 1,885.2 million |
| Market revenue in 2030 | USD 4,633.9 million |
| Growth rate | 13.7% (CAGR from 2023 to 2030) |
| Largest segment | Retail |
| Fastest growing segment | Telecom & IT |
| Historical data | 2018 - 2022 |
| Base year | 2023 |
| Forecast period | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | BFSI, Retail, Healthcare, Telecom & IT, Discrete Manufacturing, Government & Education |
| Key market players worldwide | Adobe Inc, Capstone Copper Corp, Freshworks Inc Ordinary Shares Class A, Microsoft Corp, Monday.Com Ltd Ordinary Shares, Hewlett Packard Enterprise Co, Oracle Corp, Salesforce Inc, SAP SE, Hellman & Friedman, Zoho |
Other key industry trends
- In terms of revenue, France accounted for 2.9% of the global customer relationship management market in 2023.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Europe, UK customer relationship management market is projected to lead the regional market in terms of revenue in 2030.
- Spain is the fastest growing regional market in Europe and is projected to reach USD 3,454.3 million by 2030.
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Customer Relationship Management Market Scope
Customer Relationship Management Market Companies
| Name | Profile | # Employees | HQ | Website |
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France customer relationship management market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to customer relationship management market will help companies and investors design strategic landscapes.
Retail was the largest segment with a revenue share of 23.22% in 2023. Horizon Databook has segmented the France customer relationship management market based on bfsi, retail, healthcare, telecom & it, discrete manufacturing, government & education covering the revenue growth of each sub-segment from 2018 to 2030.
The customer relationship management (CRM) market in France is a competitive and rapidly growing market. The increasing number of SMEs in France is anticipated to bolster the demand for software to obtain customer preferences and insights.
Additionally, large-sized businesses are focusing on learning about rapidly changing customer behavior to develop future marketing strategies. Also, AI and ML are becoming increasingly integrated into CRM solutions.
In France, with a growing number of businesses using these technologies to automate customer engagement activities and extract meaningful insights from customer data.
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Target buyers of France customer relationship management market databook
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Our clientele includes a mix of customer relationship management market companies, investment firms, advisory firms & academic institutions.
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30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
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Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
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The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.
Horizon Databook provides a detailed overview of country-level data and insights on the France customer relationship management market , including forecasts for subscribers. This country databook contains high-level insights into France customer relationship management market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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France customer relationship management market size, by application, 2018-2030 (US$M)
France Customer Relationship Management Market Outlook Share, 2023 & 2030 (US$M)
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