Global Customer Intelligence Platform Market Size & Outlook
The customer intelligence platform industry worldwide is expected to reach a projected revenue of US$ 13,812.8 million by 2030. A compound annual growth rate of 29.2% is expected of the worldwide customer intelligence platform industry from 2025 to 2030.
Revenue, 2024 (US$M)
$3,092.7
Forecast, 2030 (US$M)
$13,812.8
CAGR, 2025 - 2030
29.2%
Report Coverage
Worldwide
Global customer intelligence platform market, 2018-2030 (US$M)
Related Markets
Global customer intelligence platform market highlights
- The global customer intelligence platform market generated a revenue of USD 3,092.7 million in 2024 and is expected to reach USD 13,812.8 million by 2030.
- The market is expected to grow at a CAGR (2025 - 2030) of 29.2% by 2030.
- In terms of segment, platform accounted for a revenue of USD 2,540.4 million in 2024.
- Platform is the most lucrative component segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2024.
- Country-wise, India is expected to register the highest CAGR from 2025 to 2030.
Global data book summary
| Market revenue in 2024 | USD 3,092.7 million |
| Market revenue in 2030 | USD 13,812.8 million |
| Growth rate | 29.2% (CAGR from 2025 to 2030) |
| Largest segment | Platform |
| Fastest growing segment | Platform |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Platform, Services |
Other key industry trends
- In terms of revenue, the North America accounted for 35.5% of the global customer intelligence platform market in 2024.
- By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
- By country, India is the fastest growing regional market and is projected to reach USD 762.6 million by 2030.
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Customer Intelligence Platform Market Scope
Customer intelligence platform market segmentation & scope
Customer Data Collection and Management
Customer Segmentation and Targeting
Customer Experience Management
Customer Behaviour Analytics
Omnichannel Marketing
Personalized Recommendation
Others
Banking, Financial Services, and Insurance (BFSI)
Retail and e-commerce
Government and Defence
Healthcare and Life Sciences
Media and Entertainment
Travel and Hospitality
Others
Customer Intelligence Platform Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Global customer intelligence platform market size, by regions, 2018-2030 (US$M)
Top 10 countries: Customer intelligence platform market size, 2024 (US$M)
Global customer intelligence platform market share, by component, 2024 & 2030 (%, US$M)
Customer intelligence platform market: Opportunity assessment by country
Global customer intelligence platform market, by region, 2024 (US$M)
Related industry reports
Related regional statistics
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