Global Customer Intelligence Platform Market Size & Outlook
The customer intelligence platform industry worldwide is expected to reach a projected revenue of US$ 13,812.8 million by 2030. A compound annual growth rate of 27.6% is expected of the worldwide customer intelligence platform industry from 2024 to 2030.
Revenue, 2023 (US$M)
$2,514.3
Forecast, 2030 (US$M)
$13,812.8
CAGR, 2024 - 2030
27.6%
Report Coverage
Worldwide
Global customer intelligence platform market, 2018-2030 (US$M)
Global customer intelligence platform market highlights
- The global customer intelligence platform market generated a revenue of USD 2,514.3 million in 2023 and is expected to reach USD 13,812.8 million by 2030.
- The market is expected to grow at a CAGR (2024 - 2030) of 27.6% by 2030.
- In terms of segment, platform accounted for a revenue of USD 2,514.3 million in 2023.
- Platform is the most lucrative component segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2023.
Global data book summary
| Market revenue in 2023 | USD 2,514.3 million |
| Market revenue in 2030 | USD 13,812.8 million |
| Growth rate | 27.6% (CAGR from 2023 to 2030) |
| Largest segment | Platform |
| Fastest growing segment | Platform |
| Historical data covered | 2018 - 2022 |
| Base year for estimation | 2023 |
| Forecast period covered | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Platform |
Other key industry trends
- In terms of revenue, the North America accounted for 36.0% of the global customer intelligence platform market in 2023.
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Customer Intelligence Platform Market Scope
Customer intelligence platform market segmentation & scope
Data Channel
Web
Social Media
Mobile
Email
Store
Call Centre
Others
Application
Customer Data Collection and Management
Customer Segmentation and Targeting
Customer Experience Management
Customer Behaviour Analytics
Omnichannel Marketing
Personalized Recommendation
Others
Deployment
On Premise
Cloud Based
Enterprise Size
SMEs
Large Enterprises
End Use
Banking, Financial Services, and Insurance (BFSI)
Retail and E-commerce
Telecommunications and IT
Manufacturing
Transportation and Logistics
Government and Defence
Healthcare and Life Sciences
Media and Entertainment
Travel and Hospitality
Others
Countries
U.S.
Canada
Mexico
UK
Germany
France
Japan
China
India
Australia
South Korea
Brazil
South Africa
Saudi Arabia
UAE
Customer Intelligence Platform Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Global customer intelligence platform market size, by regions, 2018-2030 (US$M)
Related industry reports
Related regional statistics
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