Global Customer Intelligence Platform Market Size & Outlook
The global customer intelligence platform market size was estimated at USD 3,092.7 million in 2024 and is projected to reach USD 13,812.8 million by 2030, growing at a CAGR of 29.2% from 2025 to 2030.
Revenue, 2024 (US$M)
$3,092.7
Forecast, 2030 (US$M)
$13,812.8
CAGR, 2025 - 2030
29.2%
Report Coverage
Worldwide
Global customer intelligence platform market, 2018-2030 (US$M)
Related Markets
Global customer intelligence platform market highlights
- The global customer intelligence platform market generated a revenue of USD 3,092.7 million in 2024 and is expected to reach USD 13,812.8 million by 2030.
- The market is expected to grow at a CAGR (2025 - 2030) of 29.2% by 2030.
- In terms of segment, platform accounted for a revenue of USD 2,540.4 million in 2024.
- Platform is the most lucrative component segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2024.
- Country-wise, India is expected to register the highest CAGR from 2025 to 2030.
Global data book summary
| Market revenue in 2024 | USD 3,092.7 million |
| Market revenue in 2030 | USD 13,812.8 million |
| Growth rate | 29.2% (CAGR from 2025 to 2030) |
| Largest segment | Platform |
| Fastest growing segment | Platform |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Platform, Services |
Other key industry trends
- In terms of revenue, the North America accounted for 35.5% of the global customer intelligence platform market in 2024.
- By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
- By country, India is the fastest growing regional market and is projected to reach USD 762.6 million by 2030.
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Customer Intelligence Platform Market Scope
Customer intelligence platform market segmentation & scope
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Customer Intelligence Platform Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| Proxima | View profile | 11-50 | New York, New York, United States, North America | https://www.proxima.ai |
| iManage | View profile | 251-500 | Chicago, Illinois, United States, North America | https://imanage.com/ |
| The Interpublic Group of Companies Inc | View profile | 56800 | 909 Third Avenue, New York, NY, United States, 10022 | https://www.interpublic.com |
| Salesforce Inc | View profile | 72682 | 415 Mission Street, 3rd Floor, Salesforce Tower, San Francisco, CA, United States, 94105 | https://www.salesforce.com |
| Teradata Corp | View profile | 6500 | 17095 Via Del Campo, San Diego, CA, United States, 92127 | https://www.teradata.com |
| Informatica Inc | View profile | 5000 | 2100 Seaport Boulevard, Redwood, CA, United States, 94063 | https://www.informatica.com |
| SAS | View profile | 10001+ | Cary, North Carolina, United States, North America | http://www.sas.com |
| Adobe Inc | View profile | 29945 | 345 Park Avenue, San Jose, CA, United States, 95110-2704 | https://www.adobe.com |
| SAP SE | View profile | 107602 | Dietmar-Hopp-Allee 16, Walldorf, BW, Germany, 69190 | https://www.sap.com |
| Alphabet Inc Class A | View profile | 180895 | 1600 Amphitheatre Parkway, Mountain View, CA, United States, 94043 | https://www.abc.xyz |
| Microsoft Corp | View profile | 221000 | One Microsoft Way, Redmond, WA, United States, 98052-6399 | https://www.microsoft.com |
| International Business Machines Corp | View profile | 282200 | One New Orchard Road, Armonk, NY, United States, 10504 | http://www.ibm.com |
| Oracle Corp | View profile | 164000 | 2300 Oracle Way, Austin, TX, United States, 78741 | https://www.oracle.com |
Global customer intelligence platform market size, by regions, 2018-2030 (US$M)
Top 10 countries: Customer intelligence platform market size, 2024 (US$M)
Global customer intelligence platform market share, by component, 2024 & 2030 (%, US$M)
Customer intelligence platform market: Opportunity assessment by country
Global customer intelligence platform market, by region, 2024 (US$M)
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