Market revenue in 2023 | USD 24,902.5 million |
Market revenue in 2030 | USD 53,004.8 million |
Growth rate | 11.4% (CAGR from 2023 to 2030) |
Largest segment | Outbound |
Fastest growing segment | Outbound |
Historical data | 2018 - 2022 |
Base year | 2023 |
Forecast period | 2024 - 2030 |
Quantitative units | Revenue in USD million |
Market segmentation | Inbound, Outbound |
Key market players worldwide | Accenture PLC Class A, Automatic Data Processing Inc, Cognizant Technology Solutions Corp Class A, Concentrix Corp Ordinary Shares, Genpact Ltd, Infosys Ltd ADR, International Business Machines Corp, Tata Consultancy Services, Teleperformance SE, TELUS Corp, Wipro Ltd ADR, WNS (Holdings) Ltd, Firstsource, Unity Communications |
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The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to customer experience business process outsourcing market will help companies and investors design strategic landscapes.
Outbound was the largest segment with a revenue share of 57.36% in 2023. Horizon Databook has segmented the U.S. customer experience business process outsourcing market based on inbound, outbound covering the revenue growth of each sub-segment from 2018 to 2030.
Horizon Databook provides a detailed overview of country-level data and insights on the U.S. customer experience business process outsourcing market , including forecasts for subscribers. This country databook contains high-level insights into U.S. customer experience business process outsourcing market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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