Global Customer Analytics Market Size & Outlook, 2023-2030

The customer analytics industry worldwide is expected to reach a projected revenue of US$ 48,630.3 million by 2030. A compound annual growth rate of 18.8% is expected of the worldwide customer analytics industry from 2024 to 2030.
Revenue, 2023 (US$M)
$14,571.5
Forecast, 2030 (US$M)
$48,630.3
CAGR, 2024 - 2030
18.8%
Report Coverage
Worldwide

Global customer analytics market, 2018-2030 (US$M)

Global customer analytics market highlights

  • The global customer analytics market generated a revenue of USD 14,571.5 million in 2023 and is expected to reach USD 48,630.3 million by 2030.
  • The market is expected to grow at a CAGR (2024 - 2030) of 18.8% by 2030.
  • In terms of segment, solution accounted for a revenue of USD 14,571.5 million in 2023.
  • Solution is the most lucrative component segment registering the fastest growth during the forecast period.
  • In terms of region, North America was the largest revenue generating market in 2023.


Global data book summary

Market revenue in 2023USD 14,571.5 million
Market revenue in 2030USD 48,630.3 million
Growth rate18.8% (CAGR from 2023 to 2030)
Largest segmentSolution
Fastest growing segmentSolution
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationSolution


Other key industry trends

  • In terms of revenue, the North America accounted for 36.0% of the global customer analytics market in 2023.

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Customer Analytics Market Scope

Customer analytics market segmentation & scope
Web analytical tools
Dashboard and reporting tools
Voice of customer (VOC)
ETL (extract, transform, and load)
Analytical modules/tools
Services
System integration & deployment
Training & consulting
Support & maintenance
Data Source
Web
Social Media
Smartphone
Email
Store
Call Centre
Other Data Source
Application
Brand Management
Campaign Management
Churn Management
Customer Behavioral Analysis
Product Management
Other Application
Deployment
On-premise
Cloud-based
Enterprise Size
SMEs
Large Enterprises
End Use
Banking, Financial Services, and Insurance (BFSI)
Retail and e-commerce
Telecommunications and IT
Manufacturing
Transportation and Logistics
Government and Defence
Healthcare and Life Sciences
Media and Entertainment
Travel and Hospitality
Other End-Use
Countries
U.S.
Canada
Mexico
UK
Germany
France
Japan
China
India
Australia
South Korea
Brazil
South Africa
Saudi Arabia
UAE

Customer Analytics Market Companies

Name Profile # Employees HQ Website

Global customer analytics market size, by regions, 2018-2030 (US$M)

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