China Contact Center Software Market Size & Outlook
The contact center software market in China is expected to reach a projected revenue of US$ 10,543.3 million by 2030. A compound annual growth rate of 30.4% is expected of China contact center software market from 2023 to 2030.
Revenue, 2022 (US$M)
$1,261.6
Forecast, 2030 (US$M)
$10,543.3
CAGR, 2023 - 2030
30.4%
Report Coverage
China
China contact center software market, 2017-2030 (US$M)
Related Markets
China contact center software market highlights
- The China contact center software market generated a revenue of USD 1,261.6 million in 2022 and is expected to reach USD 10,543.3 million by 2030.
- The China market is expected to grow at a CAGR of 30.4% from 2023 to 2030.
- In terms of segment, solution was the largest revenue generating component in 2022.
- Service is the most lucrative component segment registering the fastest growth during the forecast period.
Contact center software market data book summary
| Market revenue in 2022 | USD 1,261.6 million |
| Market revenue in 2030 | USD 10,543.3 million |
| Growth rate | 30.4% (CAGR from 2022 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Service |
| Historical data | 2017 - 2021 |
| Base year | 2022 |
| Forecast period | 2023 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Service |
| Key market players worldwide | 8x8 Inc, Converge Technology Solutions Corp, Amazon.com Inc, Avaya, Cisco Systems Inc, Enghouse Systems Ltd, Five9 Inc, Genesys International Corporation, Microsoft Corp, NEC Corp, SAP SE, Spok Holdings Inc, Talkdesk, Twilio Inc Class A, UiPath Inc Class A, Unifi Inc |
Other key industry trends
- In terms of revenue, China accounted for 4.5% of the global contact center software market in 2022.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
- In Asia Pacific, China contact center software market is projected to lead the regional market in terms of revenue in 2030.
- India is the fastest growing regional market in Asia Pacific and is projected to reach USD 8,378.5 million by 2030.
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Contact Center Software Market Scope
Contact center software market segmentation & scope
Others
Contact Center Software Market Companies
| Name | Profile | # Employees | HQ | Website |
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China contact center software market size, by component, 2017-2030 (US$M)
China Contact Center Software Market Outlook Share, 2022 & 2030 (US$M)
Related regional statistics
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