UK Contact Center Intelligence Market Size & Outlook
UK contact center intelligence market, 2016-2027 (US$M)
Related Markets
UK contact center intelligence market highlights
- The UK contact center intelligence market generated a revenue of USD 69.8 million in 2020 and is expected to reach USD 276.8 million by 2027.
- The UK market is expected to grow at a CAGR of 21.7% from 2021 to 2027.
- In terms of segment, solution was the largest revenue generating component in 2020.
- Service is the most lucrative component segment registering the fastest growth during the forecast period.
Contact center intelligence market data book summary
| Market revenue in 2020 | USD 69.8 million |
| Market revenue in 2027 | USD 276.8 million |
| Growth rate | 21.7% (CAGR from 2020 to 2027) |
| Largest segment | Solution |
| Fastest growing segment | Service |
| Historical data | 2016 - 2019 |
| Base year | 2020 |
| Forecast period | 2021 - 2027 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Service |
| Key market players worldwide | Amazon.com Inc, Artificial Intelligence Technology Solutions Inc, Avaya, Alphabet Inc Class A, Microsoft Corp, Nuance Communications, Oracle Corp, SAP SE, International Business Machines Corp, Zendesk |
Other key industry trends
- In terms of revenue, UK accounted for 5.3% of the global contact center intelligence market in 2020.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2027.
- In Europe, Germany contact center intelligence market is projected to lead the regional market in terms of revenue in 2027.
- Germany is the fastest growing regional market in Europe and is projected to reach USD 354.9 million by 2027.
No credit card required*
Horizon in a snapshot
- 30K+ Global Market Reports
- 120K+ Country Reports
- 1.2M+ Market Statistics
- 200K+ Company Profiles
- Industry insights and more
Contact Center Intelligence Market Scope
Contact Center Intelligence Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
UK contact center intelligence market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to contact center intelligence market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 68.62% in 2020. Horizon Databook has segmented the UK contact center intelligence market based on solution, service covering the revenue growth of each sub-segment from 2016 to 2027.
Reasons to subscribe to UK contact center intelligence market databook:
-
Access to comprehensive data: Horizon Databook provides over 1 million market statistics and 20,000+ reports, offering extensive coverage across various industries and regions.
-
Informed decision making: Subscribers gain insights into market trends, customer preferences, and competitor strategies, empowering informed business decisions.
-
Cost-Effective solution: It's recognized as the world's most cost-effective market research database, offering high ROI through its vast repository of data and reports.
-
Customizable reports: Tailored reports and analytics allow companies to drill down into specific markets, demographics, or product segments, adapting to unique business needs.
-
Strategic advantage: By staying updated with the latest market intelligence, companies can stay ahead of competitors, anticipate industry shifts, and capitalize on emerging opportunities.
Target buyers of UK contact center intelligence market databook
-
Our clientele includes a mix of contact center intelligence market companies, investment firms, advisory firms & academic institutions.
-
30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
-
Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
-
The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.
Horizon Databook provides a detailed overview of country-level data and insights on the UK contact center intelligence market, including forecasts for subscribers. This country databook contains high-level insights into UK contact center intelligence market from 2016 to 2027, including revenue numbers, major trends, and company profiles.
Partial client list
UK contact center intelligence market size, by component, 2016-2027 (US$M)
UK Contact Center Intelligence Market Share, 2020 & 2027 (US$M)
Related industry reports
Related regional statistics
No records
No related regions found.
Sign up - it's easy, and free!
Sign up and get instant basic access to databook, upgrade
when ready, or enjoy our
free plan indefinitely.
Included in Horizon account
- 30K+ Global Market Reports
- 120K+ Country Reports
- 1.2M+ Market Statistics
- 200K+ Company Profiles
- Industry insights and more
