Market revenue in 2020 | USD 321.6 million |
Market revenue in 2027 | USD 1,218.4 million |
Growth rate | 21% (CAGR from 2020 to 2027) |
Largest segment | Solution |
Fastest growing segment | Service |
Historical data covered | 2016 - 2019 |
Base year for estimation | 2020 |
Forecast period covered | 2021 - 2027 |
Quantitative units | Revenue in USD million |
Market segmentation | Solution, Service |
Key market players worldwide | Amazon.com Inc, Artificial Intelligence Technology Solutions Inc, Avaya, Alphabet Inc Class A, Microsoft Corp, Nuance Communications, Oracle Corp, SAP SE, International Business Machines Corp, Zendesk |
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The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to contact center intelligence market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 68.69% in 2020. Horizon Databook has segmented the Europe contact center intelligence market based on solution, service covering the revenue growth of each sub-segment from 2016 to 2027.
Horizon Databook provides a detailed overview of continent-level data and insights on the Europe contact center intelligence market, including forecasts for subscribers. This continent databook contains high-level insights into Europe contact center intelligence market from 2016 to 2027, including revenue numbers, major trends, and company profiles.
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