Global Chatbot Market Size & Outlook, 2023-2030
Global chatbot market, 2017-2030 (US$M)
Related Markets
Global chatbot market highlights
- The global chatbot market generated a revenue of USD 6,311.7 million in 2023 and is expected to reach USD 27,297.2 million by 2030.
- The market is expected to grow at a CAGR (2024 - 2030) of 23.3% by 2030.
- In terms of segment, solution accounted for a revenue of USD 3,936.4 million in 2023.
- Services is the most lucrative offering segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2023.
- Country-wise, Germany is expected to register the highest CAGR from 2024 to 2030.
Global data book summary
| Market revenue in 2023 | USD 6,311.7 million |
| Market revenue in 2030 | USD 27,297.2 million |
| Growth rate | 23.3% (CAGR from 2023 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Services |
| Historical data covered | 2017 - 2022 |
| Base year for estimation | 2023 |
| Forecast period covered | 2024 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Services |
Other key industry trends
- In terms of revenue, the North America accounted for 30.9% of the global chatbot market in 2023.
- By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
- By country, Germany is the fastest growing regional market and is projected to reach USD 786.2 million by 2030.
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Chatbot Market Scope
Chatbot Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Global chatbot market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to chatbot market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 62.37% in 2023. Horizon Databook has segmented the Global chatbot market based on solution, services covering the revenue growth of each sub-segment from 2017 to 2030.
- Global Chatbot Offering Outlook (Revenue, USD Million, 2017-2030)
- Solution
- Services
- Global Chatbot Type Outlook (Revenue, USD Million, 2017-2030)
- Standalone
- Web-based
- Messenger-based/Third Party
- Global Chatbot Medium Outlook (Revenue, USD Million, 2017-2030)
- Contact Centers
- Websites
- Social Media
- Mobile Applications
- Global Chatbot Business function Outlook (Revenue, USD Million, 2017-2030)
- IT Services
- HR Services
- Sales & Marketing
- Finance
- Global Chatbot Application Outlook (Revenue, USD Million, 2017-2030)
- Customer Services
- Branding & Advertising
- Personal Assistance
- Data Privacy & Compliance
- Payment Processing
- Others
- Global Chatbot Vertical Outlook (Revenue, USD Million, 2017-2030)
- Healthcare
- Retail & E-commerce
- BFSI
- Media & Entertainment
- Travel & Tourism
- Transportation & Logistics
- Others
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Horizon Databook provides a detailed overview of global-level data and insights on the Global chatbot market , including forecasts for subscribers. This global databook contains high-level insights into Global chatbot market from 2017 to 2030, including revenue numbers, major trends, and company profiles.
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Global chatbot market size, by regions, 2017-2030 (US$M)
Top 10 countries: Chatbot market size, 2023 (US$M)
Global chatbot market share, by offering, 2023 & 2030 (%, US$M)
Chatbot market: Opportunity assessment by country
Global chatbot market, by region, 2023 (US$M)
| Offering | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | 2028 | 2029 | 2030 | CAGR |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| North America | 553.6 | 680.2 | 837.1 | 1,031.9 | 1,275.2 | 1,577.0 | 1,950.3 | 2,413.2 | 2,989.5 | 3,704.2 | 4,590.7 | 5,693.0 | 7,070.0 | 8,790.1 | 24.0% |
| Europe | 462.0 | 562.0 | 684.8 | 835.5 | 1,022.4 | 1,252.2 | 1,533.7 | 1,878.6 | 2,304.2 | 2,826.0 | 3,467.5 | 4,257.2 | 5,234.2 | 6,442.7 | 22.8% |
| Asia Pacific | 428.3 | 530.2 | 657.1 | 815.7 | 1,014.7 | 1,263.2 | 1,573.5 | 1,959.2 | 2,442.9 | 3,044.5 | 3,795.8 | 4,734.9 | 5,914.0 | 7,394.3 | 24.7% |
| Latin America | 186.0 | 225.0 | 272.6 | 330.8 | 402.4 | 489.8 | 596.2 | 726.0 | 885.0 | 1,079.0 | 1,315.7 | 1,605.1 | 1,960.9 | 2,398.0 | 22.0% |
| MEA | 227.2 | 270.6 | 322.7 | 385.2 | 460.5 | 550.7 | 658.0 | 786.0 | 939.2 | 1,121.5 | 1,338.2 | 1,596.1 | 1,904.3 | 2,272.0 | 19.4% |
| Overall | 1,857.1 | 2,268.0 | 2,774.2 | 3,399.0 | 4,175.0 | 5,132.8 | 6,311.7 | 7,763.0 | 9,560.7 | 11,775.1 | 14,507.8 | 17,886.2 | 22,083.4 | 27,297.2 | 23.3% |
Related regional statistics
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