UK Call Center Ai Market Size & Outlook, 2025-2030

The call center ai market in UK is expected to reach a projected revenue of US$ 371.5 million by 2030. A compound annual growth rate of 20.8% is expected of UK call center ai market from 2025 to 2030.
Revenue, 2024 (US$M)
$121.4
Forecast, 2030 (US$M)
$371.5
CAGR, 2025 - 2030
20.8%
Report Coverage
UK

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UK call center ai market, 2018-2030 (US$M)

UK call center ai market, 2018-2030 (US$M)

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UK call center ai market highlights

  • The UK call center ai market generated a revenue of USD 121.4 million in 2024 and is expected to reach USD 371.5 million by 2030.
  • The UK market is expected to grow at a CAGR of 20.5% from 2025 to 2030.
  • In terms of segment, solution was the largest revenue generating component in 2024.
  • Services is the most lucrative component segment registering the fastest growth during the forecast period.


Call center ai market data book summary

Market revenue in 2024USD 121.4 million
Market revenue in 2030USD 371.5 million
Growth rate20.5% (CAGR from 2024 to 2030)
Largest segmentSolution
Fastest growing segmentServices
Historical data2018 - 2023
Base year2024
Forecast period2025 - 2030
Quantitative unitsRevenue in USD million
Market segmentationSolution, Services


Other key industry trends

  • In terms of revenue, UK accounted for 6.1% of the global call center ai market in 2024.
  • Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
  • In Europe, UK call center ai market is projected to lead the regional market in terms of revenue in 2030.
  • France is the fastest growing regional market in Europe and is projected to reach USD 281.5 million by 2030.

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Call Center AI Market Companies

Name Profile # Employees HQ Website
LivePerson Inc View profile 1143 530 7th Avenue, Floor M1, New York, NY, United States, 10018 https://www.liveperson.com
Cognigy GmbH View profile 51-100 Düsseldorf, Nordrhein-Westfalen, Germany, Europe http://www.cognigy.com
Genesys International Corporation View profile 501-1000 Mumbai, Maharashtra, India, Asia http://www.igenesys.com
Five9 Inc View profile 2684 3001 Bishop Drive, Suite 350, San Ramon, CA, United States, 94583 https://www.five9.com
Avaya View profile 10001+ Durham, North Carolina, United States, North America http://www.avaya.com
Nuance Communications View profile 5001-10000 Burlington, Massachusetts, United States, North America http://www.nuance.com
Alphabet Inc Class A View profile 180895 1600 Amphitheatre Parkway, Mountain View, CA, United States, 94043 https://www.abc.xyz
Microsoft Corp View profile 221000 One Microsoft Way, Redmond, WA, United States, 98052-6399 https://www.microsoft.com
International Business Machines Corp View profile 282200 One New Orchard Road, Armonk, NY, United States, 10504 http://www.ibm.com
Amazon.com Inc View profile 1525000 410 Terry Avenue North, Seattle, WA, United States, 98109-5210 https://www.amazon.com

UK call center ai market size, by component, 2018-2030 (US$M)

UK Call Center AI Market Outlook Share, 2024 & 2030 (US$M)

UK call center ai market size, by component, 2018-2030 (US$M)

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