Global Call Center Ai Market Size & Outlook, 2024-2030
The call center ai industry worldwide is expected to reach a projected revenue of US$ 7,084.7 million by 2030. A compound annual growth rate of 23.5% is expected of the worldwide call center ai industry from 2025 to 2030.
Revenue, 2024 (US$M)
$1,998.7
Forecast, 2030 (US$M)
$7,084.7
CAGR, 2025 - 2030
23.5%
Report Coverage
Worldwide
Global call center ai market, 2018-2030 (US$M)
Related Markets
Global call center ai market highlights
- The global call center ai market generated a revenue of USD 1,998.7 million in 2024 and is expected to reach USD 7,084.7 million by 2030.
- The market is expected to grow at a CAGR (2025 - 2030) of 23.5% by 2030.
- In terms of segment, solution accounted for a revenue of USD 1,495.3 million in 2024.
- Services is the most lucrative component segment registering the fastest growth during the forecast period.
- In terms of region, North America was the largest revenue generating market in 2024.
- Country-wise, UK is expected to register the highest CAGR from 2025 to 2030.
Global data book summary
| Market revenue in 2024 | USD 1,998.7 million |
| Market revenue in 2030 | USD 7,084.7 million |
| Growth rate | 23.5% (CAGR from 2024 to 2030) |
| Largest segment | Solution |
| Fastest growing segment | Services |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Services |
Other key industry trends
- In terms of revenue, the North America accounted for 39.3% of the global call center ai market in 2024.
- By country, the U.S. is projected to lead the global market in terms of revenue in 2030.
- By country, UK is the fastest growing regional market and is projected to reach USD 371.5 million by 2030.
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Call Center AI Market Scope
Call center ai market segmentation & scope
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Call Center AI Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|
Global call center ai market size, by regions, 2018-2030 (US$M)
Top 10 countries: Call center ai market size, 2024 (US$M)
Global call center ai market share, by component, 2024 & 2030 (%, US$M)
Call center ai market: Opportunity assessment by country
Global call center ai market, by region, 2024 (US$M)
Related regional statistics
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