India Bfsi Contact Center Analytics Market Size & Outlook
India bfsi contact center analytics market, 2016-2028 (US$M)
Related Markets
India bfsi contact center analytics market highlights
- The India bfsi contact center analytics market generated a revenue of USD 11.2 million in 2021 and is expected to reach USD 42.1 million by 2028.
- The India market is expected to grow at a CAGR of 20.8% from 2022 to 2028.
- In terms of segment, solution was the largest revenue generating component in 2021.
- Service is the most lucrative component segment registering the fastest growth during the forecast period.
Bfsi contact center analytics market data book summary
| Market revenue in 2021 | USD 11.2 million |
| Market revenue in 2028 | USD 42.1 million |
| Growth rate | 20.8% (CAGR from 2021 to 2028) |
| Largest segment | Solution |
| Fastest growing segment | Service |
| Historical data | 2016 - 2020 |
| Base year | 2021 |
| Forecast period | 2022 - 2028 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Solution, Service |
| Key market players worldwide | 8x8 Inc, CallMiner, Five9 Inc, Cisco Systems Inc, Mitel Networks Corporation, Oracle Corp, NICE Ltd ADR, SAP SE, Stratifyd, Genesys International Corporation |
Other key industry trends
- In terms of revenue, India accounted for 3.8% of the global bfsi contact center analytics market in 2021.
- Country-wise, U.S. is expected to lead the global market in terms of revenue in 2028.
- In Asia Pacific, China bfsi contact center analytics market is projected to lead the regional market in terms of revenue in 2028.
- India is the fastest growing regional market in Asia Pacific and is projected to reach USD 42.1 million by 2028.
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BFSI Contact Center Analytics Market Scope
BFSI Contact Center Analytics Market Companies
| Name | Profile | # Employees | HQ | Website |
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India bfsi contact center analytics market outlook
The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to bfsi contact center analytics market will help companies and investors design strategic landscapes.
Solution was the largest segment with a revenue share of 67.86% in 2021. Horizon Databook has segmented the India bfsi contact center analytics market based on solution, service covering the revenue growth of each sub-segment from 2016 to 2028.
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Our clientele includes a mix of bfsi contact center analytics market companies, investment firms, advisory firms & academic institutions.
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Horizon Databook provides a detailed overview of country-level data and insights on the India bfsi contact center analytics market, including forecasts for subscribers. This country databook contains high-level insights into India bfsi contact center analytics market from 2016 to 2028, including revenue numbers, major trends, and company profiles.
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India bfsi contact center analytics market size, by component, 2016-2028 (US$M)
India BFSI Contact Center Analytics Market Share, 2021 & 2028 (US$M)
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