Smart Ticketing Market Size To Reach $31.65 Billion By 2030

Smart Ticketing Market Growth & Trends

The global smart ticketing market size is expected to reach USD 31.65 billion by 2030, growing at a CAGR of 15.5% from 2023 to 2030, according to a new report by Grand View Research, Inc. With the widespread adoption of smartphones, mobile ticketing channels have gained traction, allowing users to purchase, store, and validate tickets directly on their mobile devices, eliminating the need for physical cards or paper tickets. The convenience and ease of use offered by mobile ticketing have contributed to the growth of the market. Smart ticketing systems generate vast amounts of data on passenger journeys, travel patterns, and ticket usage.

Operators leverage this data to gain valuable insights, optimize operations, and improve the overall passenger experience. Data analytics techniques, such as predictive modeling and real-time monitoring, are being applied to enhance efficiency, manage capacity, and offer personalized services, which bode well for smart ticketing companies. Furthermore, smart ticketing systems contribute to sustainability goals by reducing paper waste and supporting efficient transportation planning. They enable the implementation of dynamic pricing strategies, incentivize off-peak travel, and encourage the use of public transportation, ultimately reducing carbon emissions and traffic congestion.

The rising emphasis of various governments on sustainability in operations is expected to drive the demand for online ticketing systems. The COVID-19 pandemic has led to an increased focus on innovation and digital transformation across all industries. The demand for contactless ticketing solutions has increased due to the pandemic as people prioritized hygiene and safety. Contactless smart cards, mobile ticketing applications, and Quick Response (QR) code-based ticketing systems have become popular, replacing traditional paper tickets and cash transactions.

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Smart Ticketing Market Report Highlights

• The hardware segment dominated the market in 2022 due to the increased efforts of transportation operators to incorporate digital ticketing solutions. Digital transition requires deploying smart ticketing hardware, such as contactless smart card readers, barcode scanners, or Near-Field Communication (NFC) devices, to validate and process digital tickets

• The e-ticket segment dominated the market in 2022. E-tickets incorporate various security features, such as unique barcodes, QR codes, or digital signatures, and help prevent fraud & unauthorized duplication. These features provide a higher security level than physical tickets, reducing the risk of theft, counterfeit tickets, and unauthorized access

• The smart card segment dominated the market in 2022. The growing use of smart cards can be attributed to innovative products and solutions continuously being introduced by smart ticketing companies and transport operators across the globe. Moreover, the multi-utility capability of such smart cards outside transportation drives segment growth

• Transportation was the dominant segment in 2022. Smart ticketing systems play a crucial role in seamlessly integrating various transportation services and providers. Passengers can access & pay for different modes of transportation through a unified platform, making planning, booking, and paying for their entire journey easier

• Europe was the leading region in 2022. Europe is characterized by the presence of smart automotive & transportation technology companies, which is a direct contributor to the growth of the regional market. Moreover, municipal councils in various European cities like Birmingham are turning to sustainable and green public transport

Smart Ticketing Market Segmentation

Grand View Research has segmented the global smart ticketing market on the basis of component, product, system, end-use, and region:

Smart Ticketing Component Outlook (Revenue, USD Billion, 2017 - 2030)

• Hardware

• Software

• Service

Smart Ticketing Product Outlook (Revenue, USD Billion, 2017 - 2030)

• E-kiosk

• E-ticket

• E-toll

• Request Tracker

• Smart Parking System

• Ticket Machine

• Ticket Validators

• Others

Smart Ticketing System Outlook (Revenue, USD Billion, 2017 - 2030)

• Open Payment System

• Smart Card

• Near-field Communication

Smart Ticketing End-use Outlook (Revenue, USD Billion, 2017 - 2030)

• Parking

• Sport & Entertainment

• Transportation

• Others

Smart Ticketing Regional Outlook (Revenue, USD Billion, 2017 - 2030)

• North America

  • U.S.

  • Canada

• Europe

  • U.K.

  • Germany

  • France

• Asia Pacific

  • China

  • Japan

  • India

  • South Korea

  • Australia

• Latin America

  • Brazil

  • Mexico

• Middle East & Africa

  • Kingdom of Saudi Arabia (KSA)

  • UAE

  • South Africa

List of Key Players in the Smart Ticketing Market

• Confidex Ltd.

• CPI Card Group Inc.

• Cubic Corporation

• Thales

• Giesecke & Devrient GmbH

• HID Global Corporation (ASSA ABLOY)

• Infineon Technologies AG

• NXP Semiconductors

• IDEMIA

• Xerox Corporation