Market revenue in 2023 | USD 19,497.6 million |
Market revenue in 2030 | USD 59,632.8 million |
Growth rate | 17.3% (CAGR from 2023 to 2030) |
Largest segment | Public cloud |
Fastest growing segment | Private Cloud |
Historical data | 2018 - 2022 |
Base year | 2023 |
Forecast period | 2024 - 2030 |
Quantitative units | Revenue in USD million |
Market segmentation | Public Cloud, Private Cloud |
Key market players worldwide | 8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A |
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The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to unified communication as a service market will help companies and investors design strategic landscapes.
Public cloud was the largest segment with a revenue share of 70.32% in 2023. Horizon Databook has segmented the U.S. unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.
AL, Machine Learning (ML), and NLP are being integrated into proactive services to automate tasks, enhance decision-making, and improve service delivery. Advances in cloud computing are facilitating the streamlined and flexible delivery of UCaaS services.
Cloud-based platforms are serving as a centralized hub for service providers to monitor and manage clients’ systems, retrieve real-time data, and provide virtual assistance.
As AI continues to become the most preferred emerging technology for several products and services, including UCaaS services, the regulatory landscape is evolving to focus on AI ethics and responsibilities to ensure fair, transparent, and ethical usage of AI algorithms.
Horizon Databook provides a detailed overview of country-level data and insights on the U.S. unified communication as a service market , including forecasts for subscribers. This country databook contains high-level insights into U.S. unified communication as a service market from 2018 to 2030, including revenue numbers, major trends, and company profiles.
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