UK Unified Communication As A Service Market Size & Outlook

The unified communication as a service market in UK is expected to reach a projected revenue of US$ 15,408.5 million by 2030. A compound annual growth rate of 19.6% is expected of UK unified communication as a service market from 2024 to 2030.
Revenue, 2023 (US$M)
$4,393.1
Forecast, 2030 (US$M)
$15,408.5
CAGR, 2024 - 2030
19.6%
Report Coverage
UK

UK unified communication as a service market highlights

  • The UK unified communication as a service market generated a revenue of USD 4,393.1 million in 2023 and is expected to reach USD 15,408.5 million by 2030.
  • The UK market is expected to grow at a CAGR of 19.6% from 2024 to 2030.
  • In terms of segment, public cloud was the largest revenue generating deployment in 2023.
  • Private Cloud is the most lucrative deployment segment registering the fastest growth during the forecast period.

Unified communication as a service market data book summary

Market revenue in 2023USD 4,393.1 million
Market revenue in 2030USD 15,408.5 million
Growth rate19.6% (CAGR from 2023 to 2030)
Largest segmentPublic cloud
Fastest growing segmentPrivate Cloud
Historical data2018 - 2022
Base year2023
Forecast period2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationPublic Cloud, Private Cloud
Key market players worldwide8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A

Other key industry trends

  • In terms of revenue, UK accounted for 6.4% of the global unified communication as a service market in 2023.
  • Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
  • In Europe, Germany unified communication as a service market is projected to lead the regional market in terms of revenue in 2030.
  • UK is the fastest growing regional market in Europe and is projected to reach USD 15,408.5 million by 2030.

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Unified Communication As A Service Market Scope

Unified Communication As A Service Market Companies

Name Profile # Employees HQ Website

UK unified communication as a service market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to unified communication as a service market will help companies and investors design strategic landscapes.


Public cloud was the largest segment with a revenue share of 71.9% in 2023. Horizon Databook has segmented the UK unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.


U.K. dominated the market significantly in 2022, owing to emergence of cost-effective cloud solutions, increasing adoption of 5G technology, and growing adoption of BYOD to reduce operating expenses and reduce capital expenditures. 

Understanding consumer behavior is critical for all types of businesses. Given that the public spends a significant amount of time on several social networking platforms such as Pinterest, Facebook, LinkedIn, Twitter, and Snapchat, among others, organizations in the region have predicted that social networking platforms can provide a great opportunity to measure changes in customer behavior and the way customers construe information about products or services. 

Social Customer Relationship Management (CRM) can help organizations at this stage by positively engaging customers and improving brand recognition. During the projected period, these developments will fuel the expansion of the regional market during the forecast period.

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Target buyers of UK unified communication as a service market databook

  • Our clientele includes a mix of unified communication as a service market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
  • The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.

Horizon Databook provides a detailed overview of country-level data and insights on the UK unified communication as a service market , including forecasts for subscribers. This country databook contains high-level insights into UK unified communication as a service market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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UK unified communication as a service market size, by deployment, 2018-2030 (US$M)

UK Unified Communication As A Service Market Outlook Share, 2023 & 2030 (US$M)

UK unified communication as a service market size, by deployment, 2018-2030 (US$M)

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