Revenue, 2024 (US$M)
$0.0
Forecast, 2030 (US$M)
$0.0
CAGR, 2025 - 2030
-100%
Report Coverage
Mexico

Mexico unified communication as a service market, 2018-2030 (US$M)

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Mexico unified communication as a service market, 2018-2030 (US$M)

Mexico unified communication as a service market highlights

  • The Mexico unified communication as a service market generated a revenue of USD 1,239.0 million in 2023 and is expected to reach USD 5,312.1 million by 2030.
  • The Mexico market is expected to grow at a CAGR of 23.1% from 2024 to 2030.
  • In terms of segment, public cloud was the largest revenue generating deployment in 2023.
  • Private Cloud is the most lucrative deployment segment registering the fastest growth during the forecast period.

Unified communication as a service market data book summary

Market revenue in 2023USD 1,239.0 million
Market revenue in 2030USD 5,312.1 million
Growth rate23.1% (CAGR from 2023 to 2030)
Largest segmentPublic cloud
Fastest growing segmentPrivate Cloud
Historical data2018 - 2022
Base year2023
Forecast period2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationPublic Cloud, Private Cloud
Key market players worldwide8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A

Other key industry trends

  • In terms of revenue, Mexico accounted for 1.8% of the global unified communication as a service market in 2023.
  • Country-wise, U.S. is expected to lead the global market in terms of revenue in 2030.
  • In Latin America, Brazil unified communication as a service market is projected to lead the regional market in terms of revenue in 2030.
  • Mexico is the fastest growing regional market in Latin America and is projected to reach USD 5,312.1 million by 2030.

Public cloud was the largest segment with a revenue share of 70.67% in 2024. Horizon Databook has segmented the Mexico unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.


This growth can be attributed to the rising popularity of the work-from-home model, which is compelling employers to adopt UCaaS solutions. This trend is driven by the realization that UCaaS offers significant benefits, allowing enterprises to reevaluate their operational costs and safeguard their profit margins from potential declines. 

Furthermore, Mexico's diverse business landscape benefits from UCaaS scalability, accommodating both small enterprises and large corporations. The mobility and flexibility provided by UCaaS align with the country's need for geographically dispersed operations, which is expected to drive the market growth over the forecast period.

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Unified Communication As A Service Market Companies

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Mexico Unified Communication As A Service Market Outlook Share, 2024 & 2030 (US$M)

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