Middle East & Africa Unified Communication As A Service Market Size & Outlook
Related Markets
MEA unified communication as a service market highlights
- The MEA unified communication as a service market generated a revenue of USD 4,472.5 million in 2024.
- The market is expected to grow at a CAGR of 22% from 2025 to 2030.
- In terms of segment, public cloud was the largest revenue generating deployment in 2024.
- Private Cloud is the most lucrative deployment segment registering the fastest growth during the forecast period.
- Country-wise, Saudi Arabia is expected to register the highest CAGR from 2025 to 2030.
MEA data book summary
| Market revenue in 2024 | USD 4,472.5 million |
| Market revenue in 2030 | USD 15,007.7 million |
| Growth rate | 22% (CAGR from 2025 to 2030) |
| Largest segment | Public cloud |
| Fastest growing segment | Private Cloud |
| Historical data covered | 2018 - 2023 |
| Base year for estimation | 2024 |
| Forecast period covered | 2025 - 2030 |
| Quantitative units | Revenue in USD million |
| Market segmentation | Public Cloud, Private Cloud |
| Key market players worldwide | 8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A |
Other key industry trends
- In terms of revenue, MEA region accounted for 5.1% of the global unified communication as a service market in 2024.
- Globally, North America is projected to lead the regional market in terms of revenue in 2030.
- Asia Pacific is the fastest growing regional market and is projected to reach USD 83,145.9 million by 2030.
Public cloud was the largest segment with a revenue share of 89.85% in 2024. Horizon Databook has segmented the Middle East & Africa unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.
Increasing investments to reduce traveling costs, optimize communication infrastructure, smallto-medium business (SMB) adoption of unified communications as a service, and a paradigm shift towards mobile applications are expected to be the key market drivers in the Middle East.
For instance, in October 2022, stc Bahrain, a telecommunications company based in Bahrain, received the ‘Unified Communication Partner of the Year’ award at the Gulf Information Technology Exhibition (Gitex) 2022.
The organization has earned this award in recognition of its service innovation, which resulted in a remarkable doubling of 'stc One' subscribers year-on-year. This achievement underlines the growing demand of the market in the region.
No credit card required*
Horizon in a snapshot
- 30K+ Global Market Reports
- 120K+ Country Reports
- 1.2M+ Market Statistics
- 200K+ Company Profiles
- Industry insights and more
Unified Communication As A Service Market Scope
Unified Communication As A Service Market Companies
| Name | Profile | # Employees | HQ | Website |
|---|---|---|---|---|
| Alcatel-Lucent Enterprise | View profile | 1001-5000 | Colombes, Ile-de-France, France, Europe | https://www.al-enterprise.com/ |
| 8x8 Inc | View profile | 1948 | 675 Creekside Way, Campbell, CA, United States, 95008 | https://www.8x8.com |
| RingCentral Inc Class A | View profile | 4084 | 20 Davis Drive, Belmont, CA, United States, 94002 | https://www.ringcentral.com |
| Mitel Networks Corporation | View profile | 1001-5000 | Ottawa, Ontario, Canada, North America | http://www.mitel.com |
| Avaya | View profile | 10001+ | Durham, North Carolina, United States, North America | http://www.avaya.com |
| Cisco Systems Inc | View profile | 84900 | 170 West Tasman Drive, San Jose, CA, United States, 95134-1706 | https://www.cisco.com |
| NEC Corp | View profile | 118527 | 7-1, Shiba 5-chome, Minato-ku, Tokyo, Japan, 108-8001 | https://www.nec.com |
| International Business Machines Corp | View profile | 282200 | One New Orchard Road, Armonk, NY, United States, 10504 | http://www.ibm.com |
MEA unified communication as a service market size, by country, 2018-2030 (US$M)
Middle East & Africa Unified Communication As A Service Market Outlook Share, 2024 & 2030 (US$M)
Related industry reports
Related statistics
Sign up - it's easy, and free!
Sign up and get instant basic access to databook, upgrade
when ready, or enjoy our
free plan indefinitely.
Included in Horizon account
- 30K+ Global Market Reports
- 120K+ Country Reports
- 1.2M+ Market Statistics
- 200K+ Company Profiles
- Industry insights and more
