Latin America Unified Communication As A Service Market Size & Outlook

The unified communication as a service market in Latin America is expected to reach a projected revenue of US$ 18,890.9 million by 2030. A compound annual growth rate of 22.3% is expected of Latin America unified communication as a service market from 2024 to 2030.
Revenue, 2023 (US$M)
$4,610.2
Forecast, 2030 (US$M)
$18,890.9
CAGR, 2024 - 2030
22.3%
Report Coverage
Latin America

Latin America unified communication as a service market highlights

  • The Latin America unified communication as a service market generated a revenue of USD 4,610.2 million in 2023.
  • The market is expected to grow at a CAGR of 22.3% from 2024 to 2030.
  • In terms of segment, public cloud was the largest revenue generating deployment in 2023.
  • Private Cloud is the most lucrative deployment segment registering the fastest growth during the forecast period.
  • Country-wise, Mexico is expected to register the highest CAGR from 2024 to 2030.

Latin America data book summary

Market revenue in 2023USD 4,610.2 million
Market revenue in 2030USD 18,890.9 million
Growth rate22.3% (CAGR from 2023 to 2030)
Largest segmentPublic cloud
Fastest growing segmentPrivate Cloud
Historical data covered2018 - 2022
Base year for estimation2023
Forecast period covered2024 - 2030
Quantitative unitsRevenue in USD million
Market segmentationPublic Cloud, Private Cloud
Key market players worldwide8x8 Inc, Alcatel-Lucent Enterprise, Avaya, Cisco Systems Inc, International Business Machines Corp, Mitel Networks Corporation, NEC Corp, RingCentral Inc Class A

Other key industry trends

  • In terms of revenue, Latin America region accounted for 6.7% of the global unified communication as a service market in 2023.
  • Globally, North America is projected to lead the regional market in terms of revenue in 2030.
  • Asia Pacific is the fastest growing regional market and is projected to reach USD 73,871.3 million by 2030.

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Unified Communication As A Service Market Scope

Unified Communication As A Service Market Companies

Name Profile # Employees HQ Website

Latin America unified communication as a service market outlook

The databook is designed to serve as a comprehensive guide to navigating this sector. The databook focuses on market statistics denoted in the form of revenue and y-o-y growth and CAGR across the globe and regions. A detailed competitive and opportunity analyses related to unified communication as a service market will help companies and investors design strategic landscapes.


Public cloud was the largest segment with a revenue share of 72.6% in 2023. Horizon Databook has segmented the Latin America unified communication as a service market based on public cloud, private cloud covering the revenue growth of each sub-segment from 2018 to 2030.


It is primarily attributable to the region’s expanding hybrid and remote work environments, which indicate a surge in demand for UCaaS from businesses desperate to improve employee collaboration and remote communications. 

\For instance, in May 2023, BlueJeans by Verizon, a cloud-based video conferencing service, introduced its latest Partner Lead Program. 

This initiative empowers their partners to seamlessly provide BlueJeans Basic to their customers through their website, simplifying customer registration and providing effective opportunity tracking for their valued partners.

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Target buyers of Latin America unified communication as a service market databook

  • Our clientele includes a mix of unified communication as a service market companies, investment firms, advisory firms & academic institutions.
  • 30% of our revenue is generated working with investment firms and helping them identify viable opportunity areas.
  • Approximately 65% of our revenue is generated working with competitive intelligence & market intelligence teams of market participants (manufacturers, service providers, etc.).
  • The rest of the revenue is generated working with academic and research not-for-profit institutes. We do our bit of pro-bono by working with these institutions at subsidized rates.

Horizon Databook provides a detailed overview of continent-level data and insights on the Latin America unified communication as a service market , including forecasts for subscribers. This continent databook contains high-level insights into Latin America unified communication as a service market from 2018 to 2030, including revenue numbers, major trends, and company profiles.

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Latin America unified communication as a service market size, by country, 2018-2030 (US$M)

Latin America Unified Communication As A Service Market Outlook Share, 2023 & 2030 (US$M)

Latin America unified communication as a service market size, by country, 2018-2030 (US$M)

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